disaster program manager resume example with 13+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Experienced Program Manager skilled in managing functional operations, projects, and project improvements. Advanced understanding of organizational strategies, financial management, and inventory management. Considered a knowledgeable leader and dedicated problem solver.

  • Microsoft Office Suite: Microsoft Word, Excel, PowerPoint, Outlook.
  • Compliance Enforcement
  • Community Outreach
  • Program Reviews
  • Project Management
  • Community Partnerships
  • Federal, State and Local Regulations Adherence
  • Business Acumen
  • Performance Tracking and Evaluations
  • Staff Hiring and Evaluations
  • Training and Development
  • Team Leadership
  • Program Leadership
  • Documentation Proficiency
  • Program Development And Management
  • Team Leadership And Direction
Indian River State College Ft. Pierce, FL, Expected in 05/2021 Associate of Science : Emergency Management - GPA :

Emergency Management and Administration

  • Professional development completed FEMA
Work History
American Red Cross - Disaster Program Manager
Salem, OR, West Palm Beach, FL 06/2021 - Current
  • Coached team members on productivity strategies, policy updates, and performance improvement plans to accomplish challenging goals.
  • Monitored progress of programs, using and applying programming documents, program directives, funding documents, and other program material.
  • Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
  • Recruited and trained new volunteers on volunteer program goals and objectives.
  • Supported volunteers by providing training, mentoring, developing and delivering resources, and identifying and cultivating partnerships to support volunteers.
  • Grew volunteer base by more than 50% in less than one year
  • Developed team communications and information for meetings
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
Stuart, Police Department - Assistant Emergency Management Coordinator
City, STATE, Stuart, FL 12/2013 - 02/2021
  • Maintained current understanding of local, state and federal guidelines for emergency response.
  • Built and strengthened relationships with area governments, departments and agencies to manage effective planning and implementation of emergency response strategies.
  • Kept informed of activities or changes that could affect likelihood of emergencies, factors that could affect response efforts, and details of plan implementation.
  • Inspected facilities and equipment such as emergency management centers and communications equipment to determine operational and functional capabilities in emergency situations.
  • Prepared variety of different written communications, reports, and documents
Stuart, Police Department - Civilian Enforcement Supervisor
City, STATE, FL 12/2013 - 02/2021
  • Planned, scheduled and supervised work of six subordinates.
  • Verified and authenticated validity and admissibility of evidence and preserved its integrity for court hearings while testifying under oath in administrative hearings and criminal court cases.
  • Liaised with local, state and federal regulatory agencies to streamline investigation completion.
  • Implemented training programs for new recruits.
Department Of Homeland Security - Master Behavior Detection Officer
City, STATE, 05/2009 - 12/2013
  • Utilized quick decision-making skills and sound judgment to act per policies, procedures, and state statue.
  • Formed relationships with law enforcement and intelligence agencies.
  • Responded accordingly to policies and appropriately dealt with suspicious behavior, items and vehicles.
  • Deterred terrorist activity, violent attacks, and other malicious acts through patrolling, searching for suspicion indicators, and assessing threat potential.
  • Identified issues, analyzed information and provided solutions to problems
  • Deployments: Hurricane Ida-2021, Hurricane Ian 2022, Tropical Storm Nicole-2022
  • Opened and managed recovery shelters
  • Government Operations Liaison
  • Supervised team of 8 staff members and volunteers
  • Conflict Resolution
  • Business Development: - Developed strong relationships with county and non profit agencies.
  • Training - Designed and executed training program for new hires increasing employee productivity and product knowledge.
Additional Information

IS-546.12 : Continuity of Operations Awareness Course (12/12/2010 - 12/22/2010)

IS-102.b : Deployment Basics for FEMA Response Partners (09/17/2011 - 09/17/2011)

IS-102.b : Deployment Basics for FEMA Response Partners (09/22/2011 - 09/22/2011)

IS-100.b : Introduction to Incident Command System, ICS-100 (09/22/2011 - 09/22/2011)

IS-200.b : ICS for Single Resources and Initial Action Incidents (09/28/2011 - 09/28/2011)

IS-200.b : ICS for Single Resources and Initial Action Incidents (09/28/2011 - 09/28/2011)

IS-00035.13 FEMA Safety Orientation 2013

(03/16/2013 - 03/16/2013)

G-300 : Intermediate Incident Command System for Expanding Incidents (02/14/2017 - 02/16/2017)

G-400 : Advanced Incident Command System Command & General Staff: Complex Incidents (02/16/2017 - 02/17/2017)

FL-601 : Preliminary Damage Assessment (04/24/2017 - 04/25/2017)

IS-700.b : An Introduction to the National Incident Management System (12/27/2019 - 12/27/2019)

IS-703.a : NIMS Resource Management Course (12/27/2019 - 12/27/2019)

IS-2200 : 2200 Basic Emergency Operations Center Functions (12/30/2019 - 12/30/2019

IS-800.b : National Response Framework, An Introduction (12/30/2019 - 12/30/2019)

IS-230.d : Fundamentals of Emergency Management (12/30/2019 - 12/30/2019)

IS-240.b : Leadership and Influence (01/02/2020 - 01/02/2020)

IS-242.b : IS-242.b Effective Communication (01/02/2020 - 01/02/2020)

IS-120.C : An Introduction to Exercises .C (01/02/2020 - 01/02/2020)

IS-244.B : Developing & Managing Volunteers (01/02/2020 - 01/02/2020)

IS241.b : Decision-Making and Problem-Solving (01/02/2020 - 01/02/2020)

IS-235.c : IS-235.c Emergency Planning (01/02/2020 - 01/02/2020)

E/G/K2300 : Intermediate Emergency Operations Center Functions (01/27/2020 - 01/29/2020)

G-205 : Recovery from Disaster: The Local Government Role (02/18/2020 - 02/20/2020)

MGT-323 : Instructor Development Workshop (01/11/2021 - 01/15/2021)

John E. Reid interviewing & Interrogation

Florida Association of Code Enforcement (F.A.C.E.)

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Resume Overview

School Attended

  • Indian River State College

Job Titles Held:

  • Disaster Program Manager
  • Assistant Emergency Management Coordinator
  • Civilian Enforcement Supervisor
  • Master Behavior Detection Officer


  • Associate of Science

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