Experienced customer service and sales professional with over thirty years of experience in building strong relationships, encouraging team members to outperform expectations. Clearly communicates organization's core values, mission and strategy for a 'big picture' understanding of each person's contributions. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently inspires management's trust and respect and encourages a cooperative, goal oriented and creative work environment.
Proficent in all Microsoft Office software
Critical Incident Stress Debriefing- Mitchell model
I've been collecting comic books for almost 20 years and have over sixteen thousand currently. Most of my collection focuses on the 1960s to 1980s series with the majority being DC characters. My most valuable comic book is a #9 Green Lantern from the 1940's.
I've recently found that I enjoy creating digital media through coding. I've used the MIMO app to learn the basics in HTML, Java, CSS and Python as I put the pieces together to make creative and interactive Websites and gamification educational apps. I'm just getting started but I especially enjoy the logic and simplicity of creating something that helps others communicate and learn.
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