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Directory/Billing Coordinator Resume Example

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DIRECTORY/BILLING COORDINATOR
Career Overview
I am a responsible and dependable individual with exceptional leadership qualities who strives for data accuracy along with outstanding organizational skills. I seek to bring superior administrative skills to an office setting. Strengths Utilize critical thinking skills in order to provide the best business outcomes. Exceptional customer service skills, especially with irate and frustrated individuals. Outstanding analytical and organizational skills with a fixed attention to detail. Extraordinary skills in time management and multitasking skills in diverse environments. Capacity to work successfully with diverse populations while maintaining the ability to be a cooperative and collaborative team player. Ability to efficaciously gather, interpret, and utilize market research. Proficient in Microsoft programs along with proficiency in Oracle CRM & Raisers Edge, a fundraising program.
Skill Highlights
  • Deadline-oriented
  • Self-starter
  • Microsoft Office
  • Spreadsheet development
  • Schedule management
  • Problem resolution
  • Excel spreadsheets
  • Meticulous attention to detail
  • Results-oriented
  • Self-directed
  • Time management
  • Professional and mature
  • Resourceful
  • Dedicated team player
  • Strong interpersonal skills
  • AR/AP
  • Meeting planning
  • Legal administrative support
  • Report development
  • Self-starter
  • Detailed meeting minutes
Core Accomplishments

Data Organization 

Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.

  • Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions.

Multitasking 

  • Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Administration 

  • Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.

Customer Service 

  • Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.

Administration 

  • Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.

Reporting 

  • Maintained status reports to provide management with updated information for client projects.

Experience
Directory/Billing Coordinator 09/2013 to CurrentAtmos Energy Corp.Paducah , KY

Billing/data entry with speed and accuracy into the Florist Billing System as well as data into clients Directory Online page.

Administrative Assistant, Marketing Department10/2002 to 08/2013Fedex Cross BorderBelmont , NH

Assisted with coordinating events for a large medical center and community events within a marketing department.


Professionally completed the creation of documents, reports, and correspondence for two (2) marketing directors.


Maintained accounts payables and the annual budget for a marketing department.


Many years of administrative assistant experience in various aspects of an office to include data entry and excel spreadsheets.


Maintained detailed administrative and procedural processes to improve accuracy and efficiency.


Increased meeting efficiency by developing meeting agendas.


Handled and processed confidential patient information.


Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.


Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.


Maintained the front desk and reception area in a neat and organized fashion.


Served as central point of contact for all outside vendors needing to gain access to the building.


Planned meetings and prepared conference rooms.


Wrote reports and correspondence from dictation and handwritten notes.


Dispersed incoming mail to correct recipients throughout the office.

Made copies, sent faxes and handled all incoming and outgoing correspondence.


Organized files, developed spreadsheets, faxed reports and scanned documents.


Properly routed agreements, contracts and invoices through the signature process.


Received and distributed faxes and mail in a timely manner.


Received and screened a high volume of internal and external communications, including email and mail.


Managed daily office operations and maintenance of equipment.


Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.


Verified and logged in deadlines for responding to daily inquiries.

Legal Assistant08/2001 to 07/2002Moser & Terry, Attorneys At LawCity , STATE

Diligently enhanced attorney effectiveness by developing case information, evidence, settlement options, tracking cases and supported attorney during trial proceedings for Mr. Guy Terry, Atty.

Sr. Service Agent04/1994 to 08/2001FedexCity , STATE

Maintained professional office according to Fedex standards for customers dropping off or picking up packages.


Tracked packages for on time delivery and kept customers updated on package status for delayed deliveries.


Ran reports to ensure couriers pick up and delivery status was correct for station manager.

Skills

Accounts Payables, Administrative Assistant, Attorney Assistant, Billing, Budget, Data Entry, Marketing, Excel spreadsheets, Office

Education
High School Diploma: GeneralWilliston High SchoolCity, State, US
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

70Average
Resume Strength
  • Formatting
  • Word choice
  • Length
  • Measurable results
  • Strong summary
  • Typos

Resume Overview

School Attended

  • Williston High School

Job Titles Held:

  • Directory/Billing Coordinator
  • Administrative Assistant, Marketing Department
  • Legal Assistant
  • Sr. Service Agent

Degrees

  • High School Diploma : General

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