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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Executive Profile

Dedicated and vision-driven technology leader with a proven record of aligning available storage technologies to achieve technology goals and objectives for financial services organizations.

Skill Highlights
  • Leadership/communication skills
  • Customer-oriented
  • Business operations organization
  • Self-motivated
Core Accomplishments
  • Exceeded Sales Management goals by 125% on a quarterly basis, which led to promotion to Regional SE Manager within 12 months.
  • Drive revenue goals and build a successful sales engineering team which led to promotion to Regional Director within 18 months.
  • Implemented programs to build a highly functioning team of 25+ system engineers across the North Eastern US.
Experience
Director, System Engineering, 04/2012 to 10/2015
Fortinet IncLouisville, KY,

Manage the System Engineering group in the North East US and Eastern Canada.

  • Generate new business by achieving regional fiscal goals on a quarterly and yearly basis.
  • Manage a regional sales engineering staff of 25.
  • Spearheaded cross-functional initiative to achieve two new product roll outs in the North East region.
  • Manage sales transactions with a revenue stream of $60M annually.
  • Created new revenue streams through building core relationships with industry partners.
  • Designed a successful mentoring program for new SEs to reduce ramp time and increase productivity.
  • Developed and implemented channel partner strategies.
  • Assist in escalations and customer satisfaction issues/resolutions.
  • Accountable to maintain a quarterly expense budget across 25 engineers.
  • Provide mentoring, guidance and career advancement advice to system engineers.
Storage Engineer, 02/2011 to 04/2012
Apex SystemsLindon, UT,

Hybrid-Role of SMB focused sales and technical pre-sales supporting Western OH and Northern KY.

  • Represent the complete Dell Enterprise Storage, Server, Virtualization and Backup portfolio to the SMB market.
  • Size, scope and position solutions for use in virtualized and non-virtualized environments.
  • Conduct whiteboard sessions to help customers evaluate and make decisions based on Dells Enterprise offerings.
  • Provide Roadmaps, create presentations and provide product demos.
  • Create new Business opportunities, maintain and build customer relationships.
  • Work directly with Dell inside and outside field teams throughout sales cycle.
Director of Cloud Compute, 02/2010 to 02/2011
Doctor On DemandLexington, KY,

Lead a team of five, overall direction and deployment of the cloud infrastructure.

  • Designed and delivered mission critical infrastructure to ensure the highest levels of availability, performance and security.
  • Architected solution around EMC and Cisco product suites (Cisco UCS B/C Series, EMC CX4, Avamar, Datadomain, vPlex)
  • Administered application stacks and executed performance tuning.
  • Key player in designing information and operational support systems.
  • Made recommendations to improve technical practices.
  • Collected, analyzed, and reported program metrics, including product technical performance measures and key performance parameters.
Infrastructure Engineer, 09/2007 to 02/2010
Motion RecruitmentNorristown, PA,

Lead architect in the systems group which covered all aspects of the business.

  • Designed a nine node VMware ESX cluster utilizing Storagetek Flex 380/280 and Dell Equallogic Storage.
  • Virtualized over 300 physical servers which lead to reduced power/data cooling and reduced datacenter footprint by 9 racks.
  • Manage and provide support for Bakbone backup environment with Storagetek L40 tape backup hardware.
System Administrator, 04/2005 to 08/2007
Rowe International CorporationCity, STATE,

Lead System Administrator responsible for Linux, mySQL and infrastructure services.

  • General system administration of existing Linux/Windows infrastructure including upgrading existing software, applying security patches and troubleshooting various issues as they arise in a production environment.
  • Remote and local deployment of clustered and high-availability Redhat Linux/CentOS platforms using kickstart.
  • Convert over 15 Redhat Enterprise servers to CentOS saving over $20,000 annually in software maintenance fees.
  • Maintained dialup infrastructure for end user authentication; designed and developed a PHP web based interface for technical support team to manage dialup connections for jukeboxes.
Adjunct Faculty Member instructor, to
Colorado Mountain CollegeCity, STATE,

Adjunct Faculty Member instructor (Contractor)

  • Network Administration 1, fall semester 2001.
  • Computer Hardware 1, fall semester 2001.
  • Network Administration 2, spring semester 2002.
  • Linux CentOS, spring semester 2002.
  • Created Independent Study Courses for computer science students, spring and summer semesters 2002.
Education
High School Diploma: , Expected in
Cedar Springs High School - Cedar Springs, MI
GPA:
: , Expected in
- ,
GPA:

VMware Certified Professional #44963 - VCP3

MCTS: Windows Server 2008 R2, Server Virtualization Certification

Publications
  • Co-Author of the book "Ubuntu Unleashed 2010" published by SAMS Publishing Company in 2010.
  • Co-Author of the book "VMware Cookbook" published by O'Reilly Media, Inc. in 2009.
  • Co-Author of the book "VMware Cookbook 2nd Edition" published by O'Reilly Media, Inc. in 2012.
Skills

Excellent presentation skills in front of a group or one-on-one.


Enterprise Architectures in Business Continuance, Disaster Recovery, and High Availability; UNIX Operating Systems (Solaris, Linux), NAS(Network Attached Storage), SAN(Storage Area Network), Parallel file systems, Virtualization (Xen, VMware), High Performance Computing.


Building Interpersonal Relationships, Time Management and Personal Leadership, Team Building, Forward thinking, Big Picture Thinker.


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School Attended

  • Cedar Springs High School

Job Titles Held:

  • Director, System Engineering
  • Storage Engineer
  • Director of Cloud Compute
  • Infrastructure Engineer
  • System Administrator
  • Adjunct Faculty Member instructor

Degrees

  • High School Diploma

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