Director, Practice Operations Resume Example
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DIRECTOR, PRACTICE OPERATIONS
Executive Profile
Proven Director who creates strategic alliances with organization leaders to effectively align with and support key business initiatives. Builds and retains high performance teams by hiring, developing and motivating skilled professionals.
Skill Highlights
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Professional Experience
St. Joseph HealthVictorville , CADirector, Practice Operations01/2006 to Current
- Oversight for 8 medical oncology sites & 2 integrated cancer centers with 58 physicians and over $500 million in annual charges.
- Direct daily operations for all 10 clinics including medical oncology, chemotherapy infusion, laboratory, pharmacy, radiation therapy, surgical specialties (GYN and Thoracic), diagnostic services, central services and IT
- Development and communication of company policies and procedures
- Work collaboratively with HR, Finance, Marketing, Purchasing and Business Office to manage human, financial and material resources
- Manage strategic business growth with construction of new facilities, expanding current facilities and integrating new groups and services
- Implemented Electronic Health Record
- Work with Executive Director on planning and execution of strategic initiatives.
CityblockLowell , MAPractice Administrator01/2002 to 01/2006
- Manage integrated cancer clinic with four medical oncologists, two radiation oncologists and 50+ employees.
- Direct daily operations and payroll for medical oncology, chemotherapy infusion center, laboratory, pharmacy, radiation therapy and diagnostic services.
- Responsible for facility management, staffing and personnel management.
- Development and communication of company policies and procedures.
- Work collaboratively with HR, Finance, Purchasing and Business Office to manage human, financial and material resources.
- Manage business growth through referral network and facility expansion.
Ascension HealthOpen Sands , FLChief/Lead Radiation Therapist01/1998 to 01/2002
- Management of 13 staff with 2 radiation oncologists in radiation department treating average of 60 patients per day.
- Hired to set-up, organize and establish procedures for entire department.
- Oversee billing and reimbursement.
- Train for one year in dosimetry Deliver radiation treatments to patients as prescribed by physicians Set-up and documentation of patient treatment fields in CT simulator.
- Teach applied aspects of radiation therapy to students.
- Ensure high quality of all services through established QA procedures.
- Practice radiation safety precautions for patients and personnel.
Ascension HealthSheboygan , WIRadiation Therapist01/1997 to 01/1998
- Deliver radiation treatments to patients as prescribed by physicians Set-up and documentation of patient treatment fields in simulator.
- Teach applied aspects of radiation therapy to students and residents.
- Perform daily warm-up and QA procedures.
- Perform basis dosimetry functions.
- Practice radiation safety precautions for patients and personnel.
Hennepin County Medical CtrCity , STATERadiation Therapist01/1994 to 01/1997
- Deliver radiation treatments to patients as prescribed by physicians.
- Set-up and documentation of patient treatment fields in simulator.
- Perform daily warm-up and QA procedures.
- Perform basis dosimetry functions.
- Practice radiation safety precautions for patients and personnel.
Core Accomplishments
- Design, construction and opening of 8 new clinics/clinic relocations on budget and on schedule
- Successful integration of IMA practice with 2 clinics and 9 physicians and 60+ employees
- Successful integration of EMR across the practice
- Implementation of new radiation technology and upgrades including: linacs, diagnostic imaging (mobile and fixed) and PACS
- Successful consolidation to central services model for medical records, scheduling and switchboard
- Management of capital budget and labor to control costs while growing the business
- Implementation of process improvement projects including paperless clinic charge capture and radiation charge capture/credits
- Participation on many committees through the network including: Workday Practice Advisory Committee, Radiation Clinical Leadership, PACS and Radiation Operating Council
Education
Master of Science:Health Services Administration2003University of St. Francis, City, State
Bachelor of Science:Health Services2000University of St, City, State
Certificate degree in Radiation Therapy1994University of Minnesota, City, State
Associate Degree:Radiography1993Lakewood Community College, City, State
Interests
Interests Running, reading and family.
Skills
Personnel management, interpersonal communication, ability to motivate teams toward organizational goals
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Resume Overview
School Attended
- University of St. Francis
- University of St
- University of Minnesota
- Lakewood Community College
Job Titles Held:
- Director, Practice Operations
- Practice Administrator
- Chief/Lead Radiation Therapist
- Radiation Therapist
Degrees
- Master of Science : Health Services Administration 2003
Bachelor of Science : Health Services 2000
Certificate degree in Radiation Therapy 1994
Associate Degree : Radiography 1993
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