Director Of Student Services resume example with 19+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Experienced Student Services Administrator with talent for program planning and development. Strong knowledge of PPT process and IEP implementation, Mental Health and Crisis Intervention, and Special Education law. Collaborative and team-oriented with proficiency in IEPDirect, PowerSchool, and TalentEd while completing the Pilot training in CTSEDS. Proven history of fostering innovation and efficiency to meet district goals within a 0% budget for 5 years.

  • Working collaboratively with families, staff, administration and community organizations.
  • Program planning and coordination.
  • Creative problem solving and conflict resolution.
  • Positive attitude and outlook on life.
  • Active listening and positive communication.
  • Motivational Interviewing to facilitate change.
  • Leading teams with a strong belief that ALL students can learn and finding every student's unique strengths and gifts.
  • Using common sense.
  • Effective communication and relationship building.
  • Hard working and detail oriented.
Director of Student Services, 12/2015 - Current
Horizon Charter Schools - Placer Lincoln, CA,
  • Cultivated positive relationships with parents, staff, students and administrators to facilitate district operations and student success.
  • Expanded Special Education program offerings to allow students to be educated within their home school environment. These programs included a Behavioral Health / School Avoidance Program, Expanded Life Skills programs, and an 18-22 yr old Transition program.
  • Partnered with community organizations to provide services to students including a collaboration with Goshen Parks and Rec for ESY and establishing on-site mental health services for students through CJR and Greenwoods Counseling.
  • Directed, coordinated and evaluated personnel, including teachers, related services, nursing, guidance and paraprofessional staff.
  • Planned, administered and controlled budgets related to Student Support Services including writing and administering State grants.
  • Presented resources and opportunities to teaching staff for further professional development.
  • Supervised the mental health team and responded to all crisis situation with a comprehensive approach and a calm, supportive demeanor.
School Social Worker /Special Education Department Chair, 08/2009 - 12/2015
Albany Charter School Network Shreveport, LA,
  • Increase teacher capacity through supervision and evaluation of faculty and paraprofessional staff at the Middle and High School level by providing Professional Development for teachers throughout the district on differentiation, student motivation, Tiered interventions and strategies for working with students with specific learning needs.
  • Increase student achievement by: Developing new programs based on needs of the district including an Alternative Program, a Peer Mentoring program and an Intervention Center; Serving as administrator for PPT and 504 meetings at Wamogo and for Out of District placements; and Providing social work services and leadership development to students.
  • Ensure compliance with all state and federal regulations and oversee writing and implementation of IEPs.
  • Led the mental health team and provide LCSW and LADC supervision to all mental health clinicians in the district.
  • Create crisis management plans, ensure staff is cognizant of mandated reporting and establish consistency and follow-through to ensure student safety.
  • Create teacher and paraprofessional schedules, assist with state reporting and billing, fiscal oversight, and grant management.
School Social Worker, 08/2005 - 06/2007
Farmington Public Schools City, STATE,
  • Provided counseling services and interventions which included screening and assessment, evaluation, social skills training, teaching behavioral strategies, increasing motivation and family counseling.
  • Responsible for providing services according to students’ IEPs, updating and creating new IEP goals and objectives, and following all state and district mandates regarding the PPT process.
  • Delivered effective intervention and prevention programs and services from early intervention through crisis response.
  • This included the development and implementation of a Peer Leadership Program, which offered self-identified and teacher-identified peer role models advanced social skill training that they then used to teach other students these skills.
  • Collected and analyzed data related to student IEP goals and objectives.
  • Utilized this data to drive interventions and presented the data in team meetings and at PPTs in user-friendly graphs, tables and spreadsheets.
  • Conducted Functional Behavior Assessments, classroom behavioral observations, and family evaluations.
  • Provided evidence of competency in each of the eight skill sets identified as necessary to establish tenure within the district.
Coordinator of Substance Abuse Treatment and Prevention Services, 12/1999 - 04/2005
Child Guidance Clinic For Central Connecticut, Inc City, STATE,
  • Developed and managed an adolescent substance abuse treatment program included seeking and maintaining licensure, grant writing and oversight, developing and monitoring program budget, formulating program goals and objectives, and procuring program space.
  • Supervised staff and conducted organization-wide trainings in substance abuse for CEUs.
  • Member of the Management / Quality Assurance Team, which was responsible for overseeing agency operations, strategic planning, developing and implementing policies/procedures, and program planning.
  • Conducted comprehensive evaluations and provided individual, family and group therapy for children and adolescents.
  • Provided clinical supervision and feedback at weekly treatment planning meetings.
  • Planned, developed, and implemented violence and substance abuse prevention related programming including direct service and consultation within the Meriden, Wallingford and Southington School Districts.
  • Facilitated prevention groups and spoke on substance abuse, anger management and addiction within the community.
Education and Training
Advanced Certificate in Educational Leadership: , Expected in 01/2015
University of New England - Biddeford, ME
M.S.S.W. - Masters of Science: Social Work, Expected in 05/1998
Columbia University - New York, NY,
B.A. Degree: Psychology, Expected in 08/1995
University of Massachusetts - Amherst, MA,
Additional Information
  • OTHER PROFESSIONAL CERTIFICATIONS , Licensed Clinical Social Worker (LCSW), Connecticut #004770 2000 Licensed Alcohol and Drug Counselor (LADC), Connecticut #000649 2003
  • Intermediate Administrator Certificate (092), Connecticut 2015
  • School Social Worker Certificate (071), Connecticut 2002
  • Licensed Clinical Social Worker (LCSW), Connecticut #004770 2000
  • Licensed Alcohol and Drug Counselor (LADC), Connecticut #000649 2003

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Resume Overview

School Attended

  • University of New England
  • Columbia University
  • University of Massachusetts

Job Titles Held:

  • Director of Student Services
  • School Social Worker /Special Education Department Chair
  • School Social Worker
  • Coordinator of Substance Abuse Treatment and Prevention Services


  • Advanced Certificate in Educational Leadership
  • M.S.S.W. - Masters of Science
  • B.A. Degree

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