Director of Sales & Government Contracts Resume Example
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DIRECTOR OF SALES & GOVERNMENT CONTRACTS
Professional Summary
Performance-oriented Sales Professional offering an exceptional record of achievement over a 25-year career in Software, Medical and Telecommunications Sales. Tenacious Account Manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Skills
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Work History
Director of Sales & Government Contracts | Prolifics - Seattle , WA08/2017 - Current
- A proven ability to achieve profitable sales growth
- Increased customer base by 20%
- Increased online sales revenue by 30% year over year
- The effective leader of a diverse team responsible for inside and outside sales, as well as corporate marketing, branding, and digital advertising
- Successfully leads all aspects of client relations and sales lead generation
- Manages digital sales and digital ad operations
- Expanded and refined the online webinar information video process
- Increased lead generation through digital marketing, conference advertising, and sponsorships
- Scope of accountability includes strategic planning, competitive analysis, market positioning, new business development, new product introduction, staff training, and development
- Ensures that Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) tools are used effectively and provide a competitive advantage
- Compiles and generates company statistical reports
- Conducts analysis to determine growth and improve sales performance goals
- Maintains online sales plans/forecasts and online performance metrics
- Developed successful online marketing campaigns to enhance brand awareness, integrated IT systems, and marketing software to optimize interdepartmental communications
- Successfully led the effort to transition entire corporate business operations from Quick Books to NetSuite
- Analyzed and reviewed the Requests for Quote (RFQ) to identify the best value for the company-wide software conversion
- Developed the master program schedule, monitored schedule milestones, and resolved issues as they were identified
- Reviewed files and reports before and after the system conversion for data errors, executed the software conversion on time and within budget
- Continues to troubleshoot issues and train staff as additional needs are identified
- Responsible for system maintenance and updates
- Skilled, organized, and experienced in creating, reviewing, and monitoring the company's contracts
- Performs a variety of contract management-related activities
- Possesses exceptional communication, negotiation, and analytical skills as well as a thorough understanding of procedural and legal aspects related to General Services Administration (GSA) Veterans Affairs (VA) Federal Supply Schedule (FSS) contract opportunities
- Responsible for meeting GSA compliance plan requirements
Field Energy Consultant | Comcast - Crothersville , IN08/2015 - 07/2016
- Duties included the sale of residential rooftop photovoltaic systems
- Provided prospective customers with system designs, price quotes, and finance options as well as customer alternative sustainable residential electricity education
- Analyzed energy usage and presented homeowners with options to reduce their energy bills through the use of renewable energy produced through solar instead of energy purchased through their utility company
- Actively managed all facets of the sales process via detailed account management
- Performed site surveys and energy use/savings comparisons
- Designed solar panel arrays to optimize solar energy collection
- Developed and grew customer base 30% through data mining, cold calls, referrals, community events, and partner leads
- Maintained client relationships and continued to provide guidance about purchased solar panel systems
- Resolved customer service issues effectively and efficiently
- Utilized Salesforce and proprietary design software
Software Sales Specialist | MINDBODY - City , STATE12/2012 - 04/2014
- Duties included successfully meeting and exceeding the needs of current and future MINDBODY software subscribers
- Building close interdepartmental skills
- Funnel management of 1000+ prospective and reactivated leads
Cold calling - Providing demonstrations via webinars
- Tracked customers and prospects in CRM system including records of all contact
- Worked with existing clients to ensure software questions and architecture/technical issues were resolved
- Promoted to the vertical specific Salon Software Sales team
- Time management and strong closing skills were essential due to the fast-paced nature of the sales cycles
Direct Sales Representative | Charter Communications - City , STATE02/2001 - 08/2012
- Increasingly responsible position that included sales and installation of residential cable television, internet, and telephone services
- Managed over 20 installs per day
- Developed sales base through cold calls and referrals
- Maintained existing accounts by providing on-call customer service
- Performed service audits, and managed delinquent sales account collections
- Coordinated contract service staff utilization
- Developed and maintained client relationships with large apartment complex management staff, business customers, and property management firms
- Resolved customer complaints and service problems
- Installed and configured high speed internet modems, and wireless computer networking resources for residential and business customers
- Provided technical information and customer education regarding internet and television performance and operation
- Compiled team payroll during peak season July to October
- Coordinated on-site sales booths and special service promotions
Education
Arroyo Grande High School - City, StateHigh School Diploma
Certifications
- First Aid/CPR Certification
- GSA Pathway to Success Certification
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Resume Overview
School Attended
- Arroyo Grande High School
Job Titles Held:
- Director of Sales & Government Contracts
- Field Energy Consultant
- Software Sales Specialist
- Direct Sales Representative
Degrees
- High School Diploma
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