director of sales and marketing resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
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Professional Summary

Successful Sales and Marketing professional with 25+ years. Natural leader experienced in driving great team successes by coaching and motivating team members to increase financial profitability, operational efficiency, and customer satisfaction. Record of performance in meeting organizational objectives. Excellent interpersonal skills, ability to work well with others, in both supervisory and support staff roles.

  • Community relationships
  • Marketing strategies
  • Sales Management
  • Retail pharmacy procedure knowledge
  • Home care
  • Marketing expertise
  • Partnering and relationships
  • Staff Training
  • Pharmacy Technician Certification Training
  • Care plan assessment
  • CRM-Smartbook/Matrix
  • Multi-channel marketing experience
  • Marketing team leadership
  • Audits and Inventory
  • Pharmacy Inventory and Recordkeeping
  • Case management
  • Corporate marketing experience
  • Marketing Analysis
  • Customer Service
  • Pharmacy operations management
  • Neighborhood watch development
Work History
Director of Sales and Marketing, 12/1999 to Current
Legacy Village Of ClevelandCleveland, TN,
  • Increased profits through providing excellent customer service, following established guidelines and auditing sales reports
  • Built and executed the strategic and tactical brand strategy for the launch of compounding medicine and IV infusion
  • Offered Bingo (unit dose) packaging and MAR ( Medication Administration Record) services to local Nursing Homes and Rehabilitation Centers , Assisting Livings , and Local hospitals
  • Developing marketing materials such as RX and OTC weekly sale item newspaper, customized patient education materials , shelf takers and brochures
  • Managed prescription reimbursement from third party insurance.
  • Insurance audits and update pharmacy credentials.
  • Organized numerous health fair events and charity functions for the local community
  • Hired, supervised and coached employees on DME ( Durable medical equipment) sales strategies to optimize performance and increase sales in the Pharmacy prescription department
  • Build a big network of doctors, clinics , health facilities, hospital and surrounding community for there prescription needs along with over the counter and durable medical equipment needs. Increasing over all sales in pharmacy and retail area
  • Created and launched new online marketing strategies, resulting in prescription increase and retail area sales
  • Consistently exceeds sales targets each year by 15%
  • Developed new ideas for increasing sales through company sponsored community events that boosted sales by 20% in the first month
  • Received several merit raises and promotions threw out the years
  • Increased revenue and sales of stores to sell to chain pharmacies in our community
  • Devised integrated plans to build brand awareness, sales pipelines and customer acquisition plans.
Community Relation Marketing Director, 03/2012 to Current
Griswold Home Care/Part -TimeCity, STATE,
  • Positioned as primary liaison to streamline operations of multiple lines of business within organization
  • Build new territory and branded the Griswold Homecare name in the South Florida region. Developed strong relationships that will last and bring in referrals now and in the future
  • Provide strategic direction for development and management of Home Health marketing, fundraising and community outreach efforts.
  • Developed annual business plans and growth strategies to increased market share.
  • Brought together needs of clients with care takers. Organized and develop a plan of care for clients.
  • Promote patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems
  • Build a big network of referrals to use our services with hospitals, facilities and doctors threw out Miami dade county
  • Met or exceeded new client quota monthly. Received several merit raises along with several performance awards in the South region district
Sales and Marketing Representative Manager, 01/2007 to 03/2012
Locatel PharmacyCity, STATE,
  • Planned managed marketing strategies to increase pharmacy revenue by outreaching in local magazines, radio and tv programs
  • Coached sales associates on product knowledge through in store product training by establishing partnership with vendor representatives and using training tools separate from corporate communications
  • Organized a variety of different events, including sale events, lesson showcases and free health screening to the public to increase revenue
  • Increase customer satisfaction and bottom line revenue by expanding product lines, offering special promotions, and building club prescription membership program
  • Held several health fairs and marketing events to increase sales in both pharmacy and durable medical equipment department
  • Increased sales and revenue by 45% after store launched in Dade county
  • Met and exceeded sales quota, received merit raises in sales recognition performance.
High School Diploma: , Expected in to Homestead Senior High School - Homestead, FL
: Criminal Justice Aide Certificate, Expected in to Robert Morgan Educational Center - Miami, FL
Associate of Science: Pharmacy (Pre-Pharmacy) , Expected in to Miami Dade College - Miami, FL

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Resume Overview

School Attended

  • Homestead Senior High School
  • Robert Morgan Educational Center
  • Miami Dade College

Job Titles Held:

  • Director of Sales and Marketing
  • Community Relation Marketing Director
  • Sales and Marketing Representative Manager


  • High School Diploma
  • Associate of Science

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