Director Of Sales And Business Development Resume Example Liberty Logistics

DIRECTOR OF SALES AND BUSINESS DEVELOPMENT

Summary

Professional Sales Executive with 6 years of experience in attending to customer needsand converting prospects to increase sales. Accomplished in emphasizing service features and benefits, preparing sales order forms and developing reports. Expert in overcoming objections from prospective customers to maximize sales opportunities.

Skills

Sales and profits maximization
Product and service software development
Software/algorithm design and development
Salesforce development and design
Thorough understanding of business
Business development understanding

Networking and business development
Staff development and leadership
Revenue and sales projections
Ethical business standards
Marketing and sales expertise

Experience

DIrector of Sales and Business Development02/2019 － 11/2020Liberty LogisticsNorth Ridgeville, OH

Key member of global distribution operations team that coordinated shipments across the US, Canada, and Mexico.
Conducted research on logistics operations, including literature reviews, interviews and site visits.
Printed, picked and packed items for shipment according to tight schedules.
Improved customer satisfaction by finding creative solutions to problems.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Created agendas and communication materials for team meetings.
Strategically managed revenue streams by establishing sales targets, deployment strategies and go-to-market initiatives.
Maintained active sales contacts with assigned accounts to keep communication open and capture consistent revenue.
Pursued sales deals by qualifying clients, building individualized proposals and preparing final contracts.
Directed training improvements to reduce knowledge gaps and eliminate workforce performance inefficiencies.
Guided and supported 4 staff members to consistently achieve team and personal goals.

Alpha Team Lead11/2019 － 07/2020The Logistics Firm LLCCanton, OH

Key member of global distribution operations team that coordinated shipments across the US, Canada, and Mexico.
Acted as a liaison between freight companies and shippers.
Negotiated rates based on current market trends.
Determined shipping methods and prepared bills of lading, invoices, and other shipping documents.
Created agendas and communication materials for team meetings.
Created and finalized quotes to complete deals between company, vendors and customers.
Generated sales by executing complete sales cycle process and break-even rate-tracking through contract negotiations and close.
Transitioned CRM strategy to Zoho CRM to automate leads management.
Created interview questionnaires, job descriptions and advertisements, pre-screening protocols, and post-interview assessments.
Cultivated and maintained relationships and ongoing communication with potential job candidates.
Received and reviewed candidate resume and job application submissions to approve or deny applicants for initial interviews.

Sales Associate05/2018 － 02/2019Men's WearhouseOntario, OH

Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Sold various products by explaining unique features and educating customers on proper application.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas 30% or more.
Surpassed daily sales goals by 15% by cross-selling Custom Wear and promoting additional products.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.

Logistics Account Executive07/2015 － 09/2016Total Quality LogisticsIndependence, OH

Coordinated with freight forwarders to expedite international shipments.
Designed and implemented techniques to reduce time and costs required to obtain and move goods.
Created agendas and communication materials for team meetings.
Collaborated in development of sales procedures.
Handled all delegated tasks, including cold calling new potential customers and covering and/or "booking" freight.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Earned reputation for good attendance and hard work.
Improved customer satisfaction by finding creative solutions to problems.
Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

Education and Training

05/2012High School Diploma:Lexington High SchoolMansfield, OH

Completed coursework in Personal Finance, Business 101, "Owning Your Own Business"

Resume Overview

Companies Worked For:

Liberty Logistics
The Logistics Firm LLC
Men's Wearhouse
Total Quality Logistics

School Attended

Lexington High School

Job Titles Held:

DIrector of Sales and Business Development
Alpha Team Lead
Sales Associate
Logistics Account Executive

Degrees

05/2012 High School Diploma : Lexington High School

DIrector of Sales and Business Development Resume Example

Resume Score: 80%

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