director of sales resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Successful Technology Sales Management professional with over 20 years in Sales Management and Business Operations roles. Demonstrates a passion for building relationships, cultivating partnerships and growing businesses by bringing sales goals and helping sales teams maximize their success. Over the years built a successful Team of Sales managers and reps resulting in high margin multi-year Network, Infrastructure, xaaS, UCaaS/CCaas and carrier contracts.

  • Sales Management
  • Sales
  • Leadership and Communication
  • C-Level Engagement and negotiations
  • Team Building
  • SaaS, Networking, ITMS and Cyber Security
  • UCaaS, CCaaS and Customer Experience (CX)
  • Managed Services
  • Sales Tracking
  • Cloud Solutions
  • Analytics
  • Marketing Strategies
  • Exceptional multi-tasker
  • CRM Utilization
  • Recruiting & Coaching
  • Listening and Learning
  • Persuasive Negotiations
  • Sales Quota Management
  • Sales Projections
  • Sales Business Plan
02/2018 to Current
Director of Sales B G Foods Hurlock, MD,
  • Overall responsibility for leading, managing and growing CTI’s NY Metro sales team. My team is responsible for working directly with CTI’s Clients across the US to advise on and facilitate solutions across CTI’s portfolio – with a particular emphasis on IT Managed Services, Solutions as a Service (SAAS), Public / Private Cloud and Voice/Data networking .
  • Hired and motivated high-performing sales team achieving over $3,000,000 in new sales margin per year.
  • Assessed sales statistics to improve strategy and meet quotas.
  • Facilitated improvement in sales outcomes by holding performance evaluations to assess team members' strengths and weaknesses and counsel on improvement strategies.
  • Built sales forecasts and schedules to reflect desired productivity targets.
  • Achieved 25% year over year margin and residual growth for 5 consecutive years through market expansion and sales.
  • Built relationships with customers and industry professionals to establish long-term business growth.
04/2013 to 02/2018
President Osf Healthcare Alton, IL,
  • Oversee all other executives and staff within the organization
  • Develop relationships with Hardware/Software, Cloud and Carrier provider Channels
  • Set goals and policies
  • Oversee budgets and direct the organization's financial goals and objectives
  • Develop and implement strategies and set the overall direction of revenue generation through relationship building and sales
  • Develop and maintain relationships with all Technology Channels within the industry which are in the best interest of the company
  • Direct staff, including organizational structure, professional development, motivation, performance evaluation, discipline, compensation, personnel policies, and procedures
  • Further developed relationships with multiple Master agents and providers for increased sales of SAAS, UCAAS, Cloud and carrier network services.
  • Managed company key accounts to promote ongoing project profitability and superior customer satisfaction.
07/2004 to 04/2013
Vice President Sales Clearvoice Raleigh, NC,
  • Managed a senior team of seasoned technology specialists to achieve/exceed sales and profit goals of our company by providing advanced technology solutions to our clients.
  • Met assigned targets for profitable sales volume, market share and key financial performance objectives.
  • Monitor the overall performance of all direct reports, provide prompt objective coaching, counseling, and advice, and set individual sales quotas and procedures.
  • Cultivated performance-based practice within our team, as well as utilized my extensive technology background and relationships to exploit business opportunities while managing the team. Used Relationship management for referrals and CRM analytics
    to expand our business on our full technology portfolio offerings.
  • Led learning and development initiatives to educate sales personnel on new products and services.
  • Oversaw business development, production and marketing.
  • Built a carrier, UCaaS and Network residual business billing over $500,000 per month for various providers and Master Agents.
07/1991 to 07/2004
Senior Account Manager Bare Escentuals Beauty, Inc. City, State,
  • Responsible for developing sales in the designated target market(s) by identifying new sales opportunities with prospective customers headquartered in the region by cold calling, premise visits, networking, lead generation, proposal submission, and customer appointments
  • Develop and implement sales plans that provide clearly defined strategies, tactics and time frames to maximize revenue
  • Continually learn and develop knowledge of new technologies and selling points including enhancing expertise in voice and data products solutions
  • After winning new business, manage customer relationships in order to gain strategic positioning with decision makers, retain existing revenue and obtain additional business
  • Provide accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements
  • Achieved Top salesman of the month and Salesman of the year for all 13 years
  • Got promoted to VP of Sales
Education and Training
Expected in to to
Bachelor of Arts: Political Science / Economics
DeSales University Center Valley - , PA
Dale Carnegie- Sales Training
Activities and Awards
  • Windstream- Partner Advisory Board
  • Intelisys Advisory Council
  • Avaya- Mid market Partner Advisory Council
  • Windstream presidents club 2011, 2012 and 2013
  • Intelisys Presidents Club (TPC) 2016,2018,2019,2021,2022

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Resume Overview

School Attended

  • DeSales University Center Valley

Job Titles Held:

  • Director of Sales
  • President
  • Vice President Sales
  • Senior Account Manager


  • Bachelor of Arts

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