An ambitious individual with a strong determination to succeed who also possesses impressive relationship management skills and a deep understanding of customer-centric sales. Highly qualified communications professional with thirteen years experience in marketing, sales and business development. Responsible for developing and executing a comprehensive internal communication strategy that supports the company's vision and culture while promoting customer satisfaction. Having a proven track record of working within a target driven environment and of achieving sales targets consistently. Consistent track record of being able to identify and present the most effective solutions to meet customer needs. Presently looking to join a rewarding company that provides opportunities for hard workers and over achievers. HExperienced in driving business growth, capitalizing on innovative approaches and improving business processes to achieve optimal results. Strong business acumen, project management skills and computer proficiencies. Excellent customer service, high impact sales and creation of successful advertising and public relations campaigns.
Responsible for business development and sales and marketing of the organization with a multi-million dollar revenue target. Hire, train and oversee sales and marketing department and all marketing campaigns. Promote and solicit new business through strategic program development and lead generating activities. Negotiate agreements with clients. Resolve and manage client relationships to provide and maintain exceptional customer service. Conduct organizational analysis to identify/address sales objectives and obstacles.
Managed and directed marketing and sales efforts for 360 units for the continuing care retirement community (IL) and 136 unit assisted living (AL) and memory support (MS) community. Kick-started the sales program for the assisted living community and developed the highest occupancy since the inception of the community. Responsibilities included maintaining occupancy goals and revenue as well as implementing all marketing and sales efforts to create and maintain community awareness, generating sales and revenue. Responsible for a 76K lead data base and sales campaigns. Oversight of the distribution and management of leads, client relations, appointments, contracts and contractual obligations.
Managed and directed all the sales and marketing efforts for one of Connecticut's premier CCRC's with a total of 218 units and various expansions. Highly experienced in project management and executive processes for development and implementation of the sales program, community outreach and brand awareness initiatives. Additionally managed all efforts for the Performing Arts/Theatre Department from the start of inception. Primary focus and accountability was to sustain and promote maximum occupancy in addition to maintaining community awareness and resident satisfaction.
Responsible for direct sales of the organization and meeting all sales metrics. Additionally responsible for community outreach and church relations. Guide clients through the entire sales process.
CANPFA/Leading Age- Chamber of Commerce Member - Performance Management - Equestrian Husbandry Certificate - Bikram Yoga - Dementia Care Training - Disney Institute Customer Service Training - Saido Training
Marketing, Advertising, Hospitality, Health Care, Assisted Living, Business Development, Call Center, Community Relations, Corporate Communications, CRM Systems, Excellent Customer Service, Collateral, Public Relations, Real Estate, Recruitment, Relationship Management
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