LiveCareer
LiveCareer
  • Dashboard
  • Jobs
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Education
      • Administrative
      • Medical
      • Human Resources
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Nursing
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • View All
    • Resume Services
    • Resume Formats
    • Resume Review
    • How to Write a Resume
    • CV Examples
    • CV Formats
    • CV Templates
    • Resume Objectives
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Education
      • Medical
      • Human Resources
      • Customer Service
      • Business Operations
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Jobs
    • Mobile App
    • Job Search
    • Job Apply Tool
    • Salary Calculator
    • Business Letters
    • Job Descriptions
  • Questions
  • Resources
  • About
  • Contact
  • 0Notifications
    • Notifications

      0 New
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Director of Sales
Please provide a type of job or location to search!
SEARCH

Director of Sales Resume Example

Resume Score: 100%

Love this resume?Build Your Own Now
DIRECTOR OF SALES
Professional Summary

An ambitious individual with a strong determination to succeed who also possesses impressive relationship management skills and a deep understanding of customer-centric sales. Highly qualified communications professional with thirteen years experience in marketing, sales and business development. Responsible for developing and executing a comprehensive internal communication strategy that supports the company's vision and culture while promoting customer satisfaction. Having a proven track record of working within a target driven environment and of achieving sales targets consistently. Consistent track record of being able to identify and present the most effective solutions to meet customer needs. Presently looking to join a rewarding company that provides opportunities for hard workers and over achievers. HExperienced in driving business growth, capitalizing on innovative approaches and improving business processes to achieve optimal results. Strong business acumen, project management skills and computer proficiencies. Excellent customer service, high impact sales and creation of successful advertising and public relations campaigns.

Relevant Skills and Responsibilities
  • Manage/prepare contracts and agreements
  • Negotiate and secure client commitment
  • Support and develop outreach initiatives
  • Exemplary discretion with sensitive data
  • Ability to build meaningful relationships
  • Lead database management and prospecting
  • Responsible for annual Marketing Plan
  • Budget and forecasting
  • Knowledge of competitive market indicators
  • Maintain and develop customer-focused team
  • Contribute to resident satisfaction
  • Achievement of property goals
  • Client centric solutions
  • Proficient in CRM systems
  • Consultative selling technique
  • Competitive analysis
Education
CT Real Estate Licensure:2016National Real Estate Institute - Middletown, CT
Masters of Business Administration:2007University of New Haven - West Haven, CT, United States
Real Estate Coursework/Licensure:2007Hall Real Estate - New Haven, CT
Bachelor of Arts:Human Communication and Public Relations,2003La Salle University - Philadelphia, PA, United States
Experience
Director of Sales, 11/2013 to 10/2015Covenant Retirement Communities - Cromwell, CT

Responsible for business development and sales and marketing of the organization with a multi-million dollar revenue target. Hire, train and oversee sales and marketing department and all marketing campaigns. Promote and solicit new business through strategic program development and lead generating activities. Negotiate agreements with clients. Resolve and manage client relationships to provide and maintain exceptional customer service. Conduct organizational analysis to identify/address sales objectives and obstacles.

  • Manage $500K discount budget and $953K operational budget
  • Prepared and managed client contracts, files and correspondence
  • Prospect qualification and negotiation of contracts or incentives
  • Increased long term sales by total of 15% over an eighteen month period
  • Monitored and integrated multiple lead management databases
  • Develop campaigns inventory targeting, community outreach and vendors
  • Led key projects resulting in the achievement of highest customer satisfaction rating YTD.
  • Manage high volume of phone calls, personal appointments and information sessions
  • Develop and implement aggressive tactical plan and data analysis
  • Create and nurture lead sources, referrals and outreach
  • Facilitate and mentor staff to convert leads to sales.
  • Demonstrated ability to sell tangible and intangible product/service
Marketing and Sales Director, 08/2012 to 11/2013Masonicare Ashlar Village - Wallingford, CT

Managed and directed marketing and sales efforts for 360 units for the continuing care retirement community (IL) and 136 unit assisted living (AL) and memory support (MS) community. Kick-started the sales program for the assisted living community and developed the highest occupancy since the inception of the community. Responsibilities included maintaining occupancy goals and revenue as well as implementing all marketing and sales efforts to create and maintain community awareness, generating sales and revenue. Responsible for a 76K lead data base and sales campaigns. Oversight of the distribution and management of leads, client relations, appointments, contracts and contractual obligations.

  • Daily efforts focused on securing prospect commitment leading to future residency.
  • Achieved the highest occupancy rate since 2008 by 16% in one year in AL, 95 units
  • Successfully attained 100% occupancy since opening of the Hearth Memory Support, 41 bed unit.
  • Successfully created sales initiatives and restructured sales team daily functions, resulting in increased sales and occupancy rate for IL, AL and MS.
  • Average of 40 move-ins independent living and 50+ move-ins assisted living, annually.
Director of Marketing and Community Relations , 01/2006 to 07/2012Elim Park Baptist Home Inc. - Cheshire, CT

Managed and directed all the sales and marketing efforts for one of Connecticut's premier CCRC's with a total of 218 units and various expansions. Highly experienced in project management and executive processes for development and implementation of the sales program, community outreach and brand awareness initiatives. Additionally managed all efforts for the Performing Arts/Theatre Department from the start of inception. Primary focus and accountability was to sustain and promote maximum occupancy in addition to maintaining community awareness and resident satisfaction.

  • Directly responsible for achieving maximum occupancy with an average of 95% or better occupancy rate for more than 6 years consecutively.
  • Documented high impact sales ability and revenue management
  • Proven ability to sell EFee and monthly fee lifestyle ranging from $150K to $850K.
  • Sales averaging in excess of $15M a year
  • Directed a $1.8M operating budget
  • Organized all aspects of marketing and corporate communication for campus growth through 4 large phases of expansion including residential and amenity expansion
  • Responsible for promoting internal and external campaigns
  • Led pre-sales of a $17M residential expansion and $9M fitness center and performing arts center expansion
  • Reviewed and provided comments on the adequacy of documents, prepared contracts and files, taking necessary steps to cure any deficiencies or negotiate and terms. Managed all activities in the CRM system.
Associate Director of Sales/Sales Representative , 05/2003 to 01/2006Elim Park Baptist Home Inc. - Cheshire, CT

Responsible for direct sales of the organization and meeting all sales metrics. Additionally responsible for community outreach and church relations. Guide clients through the entire sales process.

Professional Affiliations

CANPFA/Leading Age- Chamber of Commerce Member - Performance Management - Equestrian Husbandry Certificate - Bikram Yoga - Dementia Care Training - Disney Institute Customer Service Training - Saido Training

Skills

Marketing, Advertising, Hospitality, Health Care, Assisted Living, Business Development, Call Center, Community Relations, Corporate Communications, CRM Systems, Excellent Customer Service, Collateral, Public Relations, Real Estate, Recruitment, Relationship Management

Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Covenant Retirement Communities
  • Masonicare Ashlar Village
  • Elim Park Baptist Home Inc.

School Attended

  • National Real Estate Institute
  • University of New Haven
  • Hall Real Estate
  • La Salle University

Job Titles Held:

  • Director of Sales
  • Marketing and Sales Director
  • Director of Marketing and Community Relations
  • Associate Director of Sales/Sales Representative

Degrees

  • CT Real Estate Licensure : 2016
    Masters of Business Administration : 2007
    Real Estate Coursework/Licensure : 2007
    Bachelor of Arts : Human Communication and Public Relations , 2003

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Director-of-Sales-resume-sample

Director of Sales

The Captain Bartlett Inn

Eagle River, Alaska

Director-of-Sales-resume-sample

Director of Sales

Biohorizons- Dental Implant Company

Seneca Falls, New York

Director-of-Corporate-Sales-resume-sample

Director of Corporate Sales

Holiday Inn Chicago SW Conference Center

Willowbrook, Illinois

About
  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
Help & Support
  • Work Here
  • Contact Us
  • FAQs
Languages
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
Customer Service
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2021, Bold Limited. All rights reserved.