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Director of Sales Resume Example

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DIRECTOR OF SALES
Professional Summary

I am very adaptable and focused on continuous improvement ,Results-driven sales performer with solid history of success in bringing in new customers, managing revenue

Results-driven sales performer with solid history of success in bringing in new customers, managing revenue streams and maintaining solid account relationships. Continuously monitor competitors and research market conditions to stay responsive and successful in dynamic environments. Persuasive negotiation and program management abilities. Experienced in every department of hotel operations with attention to detail .I look forward to the opportunity to contribute to the success of a new company.

Skills
  • Hotel information
  • Issue handling
  • Building brand awareness
  • Staff supervision
  • Sales processes
  • Sales initiatives
  • Customer assistance
  • Employee scheduling
Work History
Assistant ManagerCompany Name - City, State12/2019 - Current
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
  • Performed forecasting to identify necessary changes for supply chain business
  • Greeted and assisted guests by gathering information pertaining to reservations or requests
  • Hired and trained new employees, demonstrating best methods for serving clients and guests
  • Booked large groups for weddings, seminars, conferences and other events, providing best available room rates
  • Oversaw day-to-day operations of brand new, 89-room hotel with staff of 17 employees
  • Offered appropriate reservation options based on expected attendees when coordinating events
  • Verified that personal and payment information on guest accounts was accurate and complete
Manager of OperationsCompany Name - City, State12/2017 - Current
  • Provided backup to front desk, stepping in to assist with various tasks whenever employee was absent or at lunch
  • Improved brand awareness by monitoring all marketing campaigns and fostering membership acquisitions and business development
  • Designed modern employee recognition program which boosted productivity and improved morale
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs
Guest Service RepresentativeCompany Name - City, State12/2015 - 12/2017
  • Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
  • Communicated problems regarding guest rooms to housekeeping services and maintenance personnel
  • Maintained financial accuracy by collecting deposits, fees and payments
Front End SupervisorCompany Name - City, State03/2015 - 12/2017
  • Evaluated employee performance quarterly and annual reviews
  • Prepared operational reports or records for budget answered reviews
  • Maintained excellent attendance record, consistently arriving to work on time
  • Assigned duties or work schedules to employees for adequate shift coverage
Education
High School DiplomaCentury Christian Academy - City, State1995
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Resume Overview

School Attended

  • Century Christian Academy

Job Titles Held:

  • Assistant Manager
  • Manager of Operations
  • Guest Service Representative
  • Front End Supervisor

Degrees

  • High School Diploma

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