director of revenue cycle management resume example with 20+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Professional Summary
Business Office Director dedicated to continuous process improvement in the face of rapidly evolving and changing needs. Extremely results-oriented and proactive in finding process improvements to increase results.
Skills
Effective leader
Exceptional interpersonal communication
Consistently meet goals
Customer service-oriented
Deadline-oriented
Conflict resolution
Long-term business planning and execution
Process improvement
Recruitment and talent development
Customer relations
Quality control
Education
Pima Community CollegeTucson, AZExpected in ā āNA: - GPA:
Work History
Ait Laboratories - Director of Revenue Cycle Management Huntington, WV, 09/2014 - Current
Strengthened company\'s business by leading implementation of insurance follow up
Trained, coached and mentored staff to ensure smooth adoption of new program.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Created new revenue streams through follow up and appeals process
Exceeded company objectives with collections of over 5 million profit.
Brightspring Health Services - Project Director Moundridge, KS, 05/2013 - 07/2014
Partnered successfully with facilities departments to produce increased revenue and decrease AR days.
Worked closely with clients on-site to improve information needed for billing, follow up, and increased collections of aged accounts.
Sava Senior Care - Business Office Director Broomall, PA, 06/2010 - 02/2013
Strengthened company\'s business by leading implementation of the CPSI (Patient Accounting System).
Trained, coached and mentored staff to ensure smooth adoption of new program.
Hired to bring the business office functions back in-house. Hired staff as needed throughout the process.
Partnered successfully with the Pre-Admit Testing, OR, and Department Directors to improve patient satisfaction.
Sava Senior Care - Business Office Director Pleasanton, TX, 05/2009 - 2010
Exceeded company objectives with top collections companywide.
Reduced number of temporary employees
Changed bonus structure so all staff members were able to receive the benefits of obtaining the goal.
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