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Director Of Private Event Sales resume example with 20+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals with a desire to branch out and learn new skills.

Skills
  • Budgeting and Expenditures
  • Time Management
  • Detail-Oriented
  • Networking Events
  • Performance Evaluations
  • Client Base Retention
  • Operations Management
  • Appointment Scheduling
  • New Hire Onboarding
  • Data Confidentiality
  • Relationship Building
  • Problem Solving
  • Decision Making
Work History
10/2010 to Current Director of Private Event Sales Marriott International | , ,
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Increased monthly gross sales from an average of $15,000 to over $40,000 and exceeded goals for sales, revenue and profit margins.
  • Marketed weddings and private events to targeted audience at trade shows and events.
  • Communicated progress of monthly and quarterly initiatives to executive management team.
  • Identified prospects' needs and developed appropriate responses along with suitable information on products and services.
  • Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
  • Built relationships with customers and community to establish long-term business growth.
  • Facilitated business by implementing practical networking techniques.
  • Boosted marketing and reviewed pricing strategies to increase sales revenue.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Organized promotional events and interacted with community to increase sales volume.
  • Coordinated event staff meetings to discuss developmental strategy, best practices and process improvements.
12/2006 to 08/2010 Director of Catering Sales Abbyson Furniture | , ,
  • Supervised catering staff to reinforce adherence to all organizational policies and safety regulations.
  • Discussed client's event needs to develop recommendations for room options and possible menus.
  • Performed service and menu upgrades and upselling activities to meet predetermined revenue objectives.
  • Organized corporate meetings, special events and social occasions to satisfy client requirements and increase facility revenues.
  • Responded to initial inquiries, coordinating facility tours and food sampling.
  • Coordinated set up and break down of both dining and kitchen areas.
  • Exceeded both quarterly and annual sales goals.
  • Determined facility, services and staffing needs to establish framework for successful event execution.
  • Increased website traffic and conversions through email and social media marketing.
  • Communicated with venue personnel to coordinate event logistics.
  • Collaborated with clients to confirm event details such as setup logistics, decorations and food and beverage selections to fulfill client requests.
  • Incorporated catering sales strategies, boosting sales additional 73%.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Maintained up-to-date knowledge of competitor products and pricing in market served.
  • Managed accounts to retain existing relationships and grow share of business.
  • Accomplished sales goals and boosted revenue by $800,000 annually.
11/2003 to 12/2006 Executive Assistant Capital Health Services - Shiloh Springs | , ,
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
  • Created expense reports, budgets and filing systems for management team.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Organized and coordinated conferences and monthly meetings.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Researched, proposed and implemented vendor agreements to decrease costs and improve services.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
  • Answered high volume of phone calls and email inquiries.
  • Upheld strict timetables by maintaining accurate, balanced calendars.
  • Used QuickBooks to produce monthly invoices, reports and other deliverables.
  • Handled incoming and outgoing correspondence, including mail, email and faxes.
  • Oversaw daily household activities for traveling clients.
  • Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
  • Screened personal and business calls and directed to appropriate party.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Executed basic banking and bookkeeping tasks.
  • Promoted team productivity by keeping supplies organized and well-stocked.
  • Filed paperwork and organized computer-based information.
09/1996 to 11/2003 Director of Human Resources RMA Worldwide Chauffeured Trasportation | , ,
  • Structured compensation and benefits according to market conditions and budget demands.
  • Developed succession plans and promotion paths for all staff.
  • Liaised between multiple business divisions to improve communications.
  • Devised hiring and recruitment policies.
  • Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
  • Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
  • Collaborated on hiring and training of new employees, professional growth of staff and team building and motivation.
  • Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution and employee accountability.
  • Selected benefit programs for over 100 employees, including medical, dental, short and long-term disability, life insurance and workers compensation.
  • Drafted and implemented policies, procedures and employee handbook.
  • Maintained "open door" policy to encourage employee communications and resolution of issues.
  • Developed comprehensive interviewing guides to improve candidate quality by evaluating both analytical and interpersonal attributes.
Education
Expected in High School Diploma | Damascus High School, Damascus, MD GPA:
Expected in | General Academics Montgomery College, Germantown, MD, GPA:
Expected in | General Studies in The Field of Medicine National Institute of Health - Mini Med School, Bethesda, MD, GPA:
  • Completed this certificate program presented by the National Institute of Health in a lecture and video series covering the coursework included in the first year of medical school.
Expected in | Equine Studies Frederick Community College, Frederick, MD GPA:

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Resume Overview

School Attended

  • Damascus High School
  • Montgomery College
  • National Institute of Health - Mini Med School
  • Frederick Community College

Job Titles Held:

  • Director of Private Event Sales
  • Director of Catering Sales
  • Executive Assistant
  • Director of Human Resources

Degrees

  • High School Diploma

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