Director Of Private Event Sales resume example with 20+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals with a desire to branch out and learn new skills.
Skills
Budgeting and Expenditures
Time Management
Detail-Oriented
Networking Events
Performance Evaluations
Client Base Retention
Operations Management
Appointment Scheduling
New Hire Onboarding
Data Confidentiality
Relationship Building
Problem Solving
Decision Making
Work History
10/2010 to CurrentDirector of Private Event SalesMarriott International | , ,
Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Increased monthly gross sales from an average of $15,000 to over $40,000 and exceeded goals for sales, revenue and profit margins.
Marketed weddings and private events to targeted audience at trade shows and events.
Communicated progress of monthly and quarterly initiatives to executive management team.
Identified prospects' needs and developed appropriate responses along with suitable information on products and services.
Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
Built relationships with customers and community to establish long-term business growth.
Facilitated business by implementing practical networking techniques.
Boosted marketing and reviewed pricing strategies to increase sales revenue.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Organized promotional events and interacted with community to increase sales volume.
Coordinated event staff meetings to discuss developmental strategy, best practices and process improvements.
12/2006 to 08/2010Director of Catering SalesAbbyson Furniture | , ,
Supervised catering staff to reinforce adherence to all organizational policies and safety regulations.
Discussed client's event needs to develop recommendations for room options and possible menus.
Performed service and menu upgrades and upselling activities to meet predetermined revenue objectives.
Organized corporate meetings, special events and social occasions to satisfy client requirements and increase facility revenues.
Responded to initial inquiries, coordinating facility tours and food sampling.
Coordinated set up and break down of both dining and kitchen areas.
Exceeded both quarterly and annual sales goals.
Determined facility, services and staffing needs to establish framework for successful event execution.
Increased website traffic and conversions through email and social media marketing.
Communicated with venue personnel to coordinate event logistics.
Collaborated with clients to confirm event details such as setup logistics, decorations and food and beverage selections to fulfill client requests.
Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Maintained up-to-date knowledge of competitor products and pricing in market served.
Managed accounts to retain existing relationships and grow share of business.
Accomplished sales goals and boosted revenue by $800,000 annually.
11/2003 to 12/2006Executive AssistantCapital Health Services - Shiloh Springs | , ,
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
Screened calls and emails and initiated actions to respond or direct messages for managers.
Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
Created expense reports, budgets and filing systems for management team.
Processed travel expenses and reimbursements for executive team and senior management group.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Organized and coordinated conferences and monthly meetings.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Researched, proposed and implemented vendor agreements to decrease costs and improve services.
Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Answered high volume of phone calls and email inquiries.
Upheld strict timetables by maintaining accurate, balanced calendars.
Used QuickBooks to produce monthly invoices, reports and other deliverables.
Handled incoming and outgoing correspondence, including mail, email and faxes.
Oversaw daily household activities for traveling clients.
Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
Screened personal and business calls and directed to appropriate party.
Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
Executed basic banking and bookkeeping tasks.
Promoted team productivity by keeping supplies organized and well-stocked.
Filed paperwork and organized computer-based information.
09/1996 to 11/2003Director of Human ResourcesRMA Worldwide Chauffeured Trasportation | , ,
Structured compensation and benefits according to market conditions and budget demands.
Developed succession plans and promotion paths for all staff.
Liaised between multiple business divisions to improve communications.
Devised hiring and recruitment policies.
Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
Collaborated on hiring and training of new employees, professional growth of staff and team building and motivation.
Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution and employee accountability.
Selected benefit programs for over 100 employees, including medical, dental, short and long-term disability, life insurance and workers compensation.
Drafted and implemented policies, procedures and employee handbook.
Maintained "open door" policy to encourage employee communications and resolution of issues.
Developed comprehensive interviewing guides to improve candidate quality by evaluating both analytical and interpersonal attributes.
Education
Expected in High School Diploma | Damascus High School, Damascus, MDGPA:
Expected in | General AcademicsMontgomery College, Germantown, MD, GPA:
Expected in | General Studies in The Field of MedicineNational Institute of Health - Mini Med School, Bethesda, MD, GPA:
Completed this certificate program presented by the National Institute of Health in a lecture and video series covering the coursework included in the first year of medical school.
Expected in | Equine StudiesFrederick Community College, Frederick, MDGPA:
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