Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Licensed pharmacist in Oklahoma. Able to lead and direct the day-to-day pharmacy operations to maintain and increase patient safety goals, improve patient outcomes, and meet operational targets. Proficient in managing support staff, overseeing inventories, communicating with other healthcare professionals, and working with patients to provide top-notch support. Well-organized, efficient, and diligent.

  • Excellent interpersonal skills
  • Effective communication skills: one-on-one and part of team
  • Ability to model and promote teamwork within a group
  • Process development
  • Attention to detail
  • Ability to gather, analyze, and make decisions based on data
  • Knowledgeable in Specialty Pharmacy
  • Knowledgeable in accreditation and industry standards and successful in effective implementation: ACHC, URAC, USP 797, USP 800
  • High level of clinical monitoring skills
  • Patient Safety: able to identify potential breakdowns in process structures and recommend changes to improve patient safety
  • MTM Certification
Night Pharmacist, 03/2020 to Current
Community Medical CentersClovis, CA,
  • Collaborated with attending physicians, residents, and nursing staff to assist with patient treatment regimens
  • Provided advice to medical practitioners and patients
  • Prepared medications and conducted quality checks
  • Reviewed physician orders to assess accuracy and safety
  • Supervised the pharmacy technician staff and all other pharmacists as the lead night pharmacist
  • Reviewed and monitored patient medication files and lab data in hospital setting
  • Detected and reported therapeutic incompatibilities
  • Monitored dispensation of controlled substances in accordance with all loss prevention policies as well as state and federal laws
  • Pyxis management and oversight
Director of Pharmacy, 06/2013 to 09/2019
Cardinal HealthCincinnati, OH,
  • Effectively schedule and supervise staff of 14 employees, divided among Specialty Pharmacy and Acute Pharmacy service lines
  • Develop, implement, and audit policies/procedures and processes to ensure department meets legal, accreditation, and certification requirements
  • Develop phase-based training and competency program for pharmacy and delivery departments specific to Specialty and Acute therapy lines, ACHC, URAC, USP 797, USP 800, and state and federal regulations
  • Certified as Sterile Compounding Instructor to lead on-site implementation and instruction of ACPE-approved course to pharmacists and pharmacy technicians
  • Develop therapy specific programs with specialty team to ensure improved patient outcomes, compliance, and patient satisfaction
  • Arrange drug education for all pharmacy staff
  • Implement mandatory insurance criteria review for specialty medications
  • Ensure ongoing review of critical protocols pertaining to patient safety and improved outcomes: pharmacokinetic monitoring, parenteral nutrition, pain management, lab oversight, specialty patient clinical reviews, patient counseling, and proactive side effect monitoring
  • Oversee Performance Improvement and Quality Improvement activities for OptionOne
  • Analyze prescribing trends to monitor patient compliance and prevent misuse of medication
  • Oversee dispensation of medications after appropriate review/interpretation of orders from healthcare providers
  • Update processes for compounding, mixing, packaging, labeling, and delivery of medications to ensure patient safety
  • Identify Key Performance Indicators (KPIs) for each service line and develop/implement controls for improved performance for department
Clinical Pharmacist, 01/1996 to 05/2013
Centene CorporationMarion, TX,
  • Review data on specialty and acute medication use and make changes to established policies/procedures when appropriate
  • Ensure quality patient care from admission to discharge through direct supervision of pharmacy and delivery staff and adherence to policies/procedures
  • Coordinate with specialty and acute healthcare teams to establish, enact, and evaluate patient care plans to ensure compliance and improved patient outcomes
  • Conduct initial and ongoing patient assessments to ensure patient safety with prescribed therapy
  • Oversee drug ordering, receipt, storage, and security of onsite inventory as it pertains to accreditations, certifications, and state/federal regulations
  • Encourage patient engagement with additional counseling and follow-up adherence calls, to include patient satisfaction survey at therapy completion
  • Provide patient counseling and resolution of patient concerns, complaints, and questions
  • Oversee and prepare specialty and acute pharmaceuticals according to written prescriptions and in compliance with USP 797, USP 800, accreditation, and state and federal regulations
  • Monitor drug preparation and distribution activities to provide safe and efficient care for patients
  • Work with pharmacy technicians to expedite urgent requests
  • Check medications for content, accuracy, and completeness of drug packaging and labeling to ensure patient safety
  • Ensure continuous delivery of quality products and services in alignment with physician orders and policies/procedures
  • Oversee Performance Improvement and Quality Improvement activities of OptionOne
  • Context note: OptionOne originated as Canadian Valley Medical Solutions and transitioned to Walgreens, and then OptionCare prior to adopting the name OptionOne
Staff Pharmacist/Part-time, 06/2009 to 03/2012
CPS Pharmacy/Summit Medical CenterCity, STATE,
  • Check prescriptions for appropriate dosage, drug interactions, and allergies to ensure patient safety
  • Review and prepare medications for surgical procedures
  • Pyxis management, to include training and reconciliation with staff
  • Management of inpatient medication needs and requests
  • Collaborate with physicians to provide patients with high-quality and cost-effective medications
  • Conduct drug utilization, drug intervention, and therapy management reviews
  • Discharge medication reconciliations, to include patient counseling
  • Receive and verify daily incoming drug inventories, report discrepancies, and log items per policies/procedures
  • Work independently and efficiently as only on-site pharmacist
Education and Training
5 Voices And 5 Gears Leadership Training Course: , Expected in 11/2018
GIANT - Oklahoma City, OK,
Sterile Compounding Instructor: , Expected in 01/2017
Austin Community College - Austin, TX
  • Certified Sterile Compounding Instructor to teach ACPE approved course.
Doctor of Pharmacy: Pharmacy, Expected in
University of Oklahoma Health Sciences Center - Oklahoma City, OK,
: MTM, Expected in
ACPE MTM Certificate Program - ,
: Preceptor, Expected in
Oklahoma State Board of Pharmacy - ,

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School Attended

  • Austin Community College
  • University of Oklahoma Health Sciences Center
  • ACPE MTM Certificate Program
  • Oklahoma State Board of Pharmacy

Job Titles Held:

  • Night Pharmacist
  • Director of Pharmacy
  • Clinical Pharmacist
  • Staff Pharmacist/Part-time


  • 5 Voices And 5 Gears Leadership Training Course
  • Sterile Compounding Instructor
  • Doctor of Pharmacy

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