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director of operations security resume example with 17+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Senior executive with a demonstrated history of Security accomplishment for 16-year career. Change manager driven to lead continuous improvement in all areas of business operations to enhance revenue and streamline internal systems. Focused on growing profits with multi-pronged strategies.

Skills
  • Board of directors advisement
  • Profit and loss accountability
  • Special operations capabilities
  • Knowledge of legal standards
  • Leadership training
  • Operations oversight
  • Capital improvement planning
  • Financial controls implementation
  • Cost analysis and savings
  • Policy/program development
  • Recruiting and Hiring
  • Schedule management
  • Performance improvements
  • Cross-functional team management
  • Purchasing and planning
  • Supervision and training
  • Process improvement
  • Business operations
  • Security systems
  • Inventory management
  • Problem resolution
  • Project organization
  • Planning and coordination
  • CCTV
Experience
Director of Operations & Security, 08/2014 to Current
AdidasTorrance, CA,
  • Increased overall team efficiency and productivity.
  • Worked closely with other stakeholders to immediately address issues and implement effective solutions.
  • Streamlined efficiency, reduced labor hours and boosted profitability to optimize overall productivity.
  • Directed training improvements to reduce knowledge gaps and eliminate workforce performance inefficiencies.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Ran daily reports to assess performance and make proactive adjustments.
  • Spearheaded reinventions of various departments to maximize productivity.
  • Led employee performance reviews and discussed improvement strategies with each team member.
  • Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
  • Maintained effective working relationships with local and state government agencies and collaborated closely on investigations.
  • Kept staff aware of security and safety concerns with regular meetings and drills.
  • Recruited and managed competent personnel to handle security needs and maintain adequate coverage.
  • Evaluated current security operations and personnel to detect areas in need of improvement.
  • Developed strategies to prevent crimes with educational and community-based initiatives.
  • Installed cameras to investigate loss, fraud, theft and abuse by personnel or visitors.
  • Worked closely with IT department to ensure all information on computers and networks was completely secure.
  • Implemented new security protocols to prohibit trespassing and increase safety.
  • Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
  • Improved resource planning and allocation by streamlining security and administrative programs, business management operations and inventory control.
  • Strengthened emergency preparedness and immediate responses while commanding oversight and maintenance of safety inventory and equipment.
  • Assessed company security risks and developed actionable solutions to be presented to management.
  • Controlled all physical and security technology programs, including CCTV, access control, security lighting, gate systems and incident management systems.
Director of Security & Internal Auditing, 08/2008 to 08/2014
Almod Diamonds Ltd.City, STATE,
  • Recruited and managed competent personnel to handle security needs and maintain adequate coverage.
  • Developed strategies to prevent crimes with educational and community-based initiatives.
  • Maintained effective working relationships with local and state government agencies and collaborated closely on investigations.
  • Evaluated current security operations and personnel to detect areas in need of improvement.
  • Conducted needs assessments and worked closely with leaders to correct problems and implement improvements.
  • Kept staff aware of security and safety concerns with regular meetings and drills.
  • Held routine and surprise drills to keep help security team members practice response plans.
  • Installed cameras to investigate loss, fraud, theft and abuse by personnel or visitors.
  • Implemented new security protocols to prohibit trespassing and increase safety.
  • Developed and implemented training methods to promote improved officer performance.
  • Controlled all physical and security technology programs, including CCTV, access control, security lighting, gate systems and incident management systems.
  • Supervised property entrances and exits and monitored employee safety.
  • Managed all security procedures and protocols for company, reporting any non-compliant personnel to CEO.
  • Worked closely with IT department to ensure all information on computers and networks was completely secure.
  • Assessed company security risks and developed actionable solutions to be presented to management.
  • Monitored and authorized employee and guest access to guard against theft.
  • Strengthened emergency preparedness and immediate responses while commanding oversight and maintenance of safety inventory and equipment.
  • Improved resource planning and allocation by streamlining security and administrative programs, business management operations and inventory control.
  • Supervised and mentored 15 managers and staff members in conscious effort to deliver top-quality Security & Audit services.
  • Verified accuracy of accounting disbursements such as payroll and vendor payments.
  • Set and reinforced consistent and compliant control and operational policies for accounts tracking, reconciliation and reporting.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Performed site evaluations, customer surveys and team audits.
  • Improved operations by working with team members and customers to find workable solutions.
Security Manager, 05/2007 to 07/2008
Royal Caribbean Cruises Ltd.City, STATE,
  • Reported daily activity, incidents and irregularities, including equipment and property damage, theft and presence of unauthorized persons.
  • Monitored and managed fleet of 30 vessels and their teams for any security issues.
  • Held routine and surprise drills to keep help security team members practice response plans.
  • Controlled all physical and security technology programs, including CCTV, access control, security lighting, gate systems and incident management systems.
  • Implemented new security protocols to prohibit trespassing and increase safety.
  • Oversaw highly effective security team and managed scheduling and resource allocation.
  • Developed and implemented training methods to promote improved officer performance.
  • Managed all security procedures and protocols for company, reporting any non-compliant personnel to Director Of Security, Captain and Staff Captain.
  • Strengthened emergency preparedness and immediate responses while commanding oversight and maintenance of safety inventory and equipment.
  • Assessed company security risks and developed actionable solutions to be presented to management.
  • Compiled evidence for law enforcement officials to use to prosecute criminals.
  • Performed thorough background checks on potential employees to identify any hiring risks.
  • Recorded required data for incident reports and files quickly and accurately.
  • Demonstrated public safety dedication through thorough patrolling of community events.
  • Trained new security officers on safety protocols and company standards.
  • Completed investigations of security incidents and wrote reports for the permanent record.
  • Maintained team compliance with professionalism guidelines and security team standards.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
Ship Security Officer, 12/2003 to 04/2007
Royal Caribbean Cruises Ltd.City, STATE,
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Monitored access control systems, including CCTV systems for nefarious activities such as theft and any other criminal activity.
  • Monitored and authorized entrance and departure of employees, visitors and other persons.
  • Maintained stamina during long periods of sitting, walking or standing while remaining focused and vigilant.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Called police and fire departments during emergency situations in Port or Ship Medical staff at sea, administering first aid and CPR until arrival.
  • Triaged problems quickly and provided precise and clear information while working under minimum supervision.
  • Secured personnel and premises by inspecting access point, patrolling property and monitoring surveillance cameras.
  • Acted as first-responder for medical emergencies, incoming calls and code red situations prior to arrival of paramedics and law enforcement.
  • Protected company assets against theft or damage by conducting frequent grounds patrols.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
  • Monitored premises and recorded all activity in daily officer report for submission to Staff Captain at close of shift.
  • Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence.
  • Communicated with team members and ship management via radio, telephones and computers.
  • Sounded alarms and brought in relevant authorities in case of fire or criminal activities.
  • Reviewed proper functioning of security equipment by completing preventive maintenance requirements.
  • Investigated disturbances and used proportional and strategic responses to handle different types of issues.
  • Immediately reported safety hazards to Safety Officer for remediation instructions.
  • Administered basic first aid to injured and ill individuals and assisted ship nurses and Doctors with providing advanced assistance and patient transport.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Monitored all ship property entrances and exits to detect intrusions and protect assets.
Education and Training
EMT: Medical , Expected in 11/2019 to RC Health Services EMS Training Academy - Oklahoma City, OK,
GPA:
Project Manager: Project Management, Expected in to Boston University - Boston, MA
GPA:
Privet Pilot With Instrument Rating: Aircraft Piloting And Navigation, Expected in to Academy of Aviation - New York, NY,
GPA:
: International Relations, Expected in to Open University - Israel,
GPA:

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Resume Overview

School Attended

  • RC Health Services EMS Training Academy
  • Boston University
  • Academy of Aviation
  • Open University

Job Titles Held:

  • Director of Operations & Security
  • Director of Security & Internal Auditing
  • Security Manager
  • Ship Security Officer

Degrees

  • EMT
  • Project Manager
  • Privet Pilot With Instrument Rating
  • Some College (No Degree)

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