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director of operations resume example with 4+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Ready to offer exceptional leadership and planning abilities to take on new role in an established commercial construction and development setting. Demonstrated expertise in cultivating and managing exceptional teams to meet and exceed demanding targets. Well-versed in construction industry standards and market trends.

Skills
  • Strategic planning and execution
  • Capital spending
  • Process improvements
  • Operations Oversight
  • Coaching and mentoring
  • Effective leader
  • Business Development
  • Leadership
Education
Campbell University Buies Creek, NC Expected in 2013 J.D. : - GPA :
Northeastern University Boston, MA Expected in 2011 Master of Science : Criminology - GPA :
Keene State College Keene, NH Expected in 05/1994 Bachelor of Science : Psychology - GPA :
Certifications

* North Carolina General Contractor

* Fortified Contractor

Work History
Plnar - Director of Operations
Austin, TX, 07/20 - Current
  • Collaborated with management, technical crew members and fellow supervisors to organize efficient operations and achieve demanding schedule targets.
  • Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
  • Identified and implemented strategic plans based on accurate readings of specifications and solid collaboration with project leadership.
  • Supported field crews to maximize quality and work efficiency.
  • Delegated assignments based on construction plans, project needs and knowledge of individual team members.
  • Trained, coached and mentored staff to support smooth adoption of new policies and programs.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.
  • Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
  • Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
3M Companies - Project Manager
Warrendale, PA, 09/2019 - 04/2020
  • Developed implementation methodologies to rein in project costs while meeting key milestones.
  • Developed and initiated projects, including managing costs, schedule and performance.
  • Identified, reviewed and applied policies and procedures by exercising informed judgment to achieve optimal performance.
  • Developed executive presentations and reports to facilitate project evaluation and process improvement.
  • Provided accurate, detailed quantity take-offs from project drawings and technical specifications.
  • Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
  • Eliminated discrepancies by reviewing performance, status and safety adherence.
  • Modified and directed project plans to meet organizational needs.
  • Increased savings by initiating and fostering relationships with vendors to communicate on problem-areas and work closely to resolve.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
  • Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
  • Provided management for 65+ internal personnel, contractors and vendors.
  • Managed all phases of $28M project from procurement to commission.
Universal Forest Products, Inc. - General Manager of Operations
Liberty, NC, 04/2017 - 08/2019
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels 65%.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Designed modern employee recognition program which boosted productivity and improved morale.
  • Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.
  • Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
  • Spearheaded overhaul of company best practices, leading to significantly increased staff retention rates and top-ranking as industry leader.
  • Enhanced and redefined organizational structure to maintain company's competitive edge across territories.
  • Executed local market strategies aligned to overall strategic and marketing plans, creating tactical initiatives to meet operational, budgetary and productivity goals.
  • Developed and submitted strategy and initiative reports to highlight current actions and proposed changes to corporate committee.
  • Controlled daily business operations by devising and deploying short and long-range strategies to grow profitability and accomplish objectives.
  • Maintained constructive client and vendor relationships.
  • Identified and resolved unauthorized, unsafe or ineffective practices by inspecting production areas regularly.
  • Conducted performance reviews each quarter, offering praise and recommendations for improvement.
  • Established operational objectives and work plans and delegated assignments to subordinate managers.
  • Maximized productivity and management systems by establishing specific goals and managing operations.
  • Streamlined and enhanced corporate accounting and operations system by initiating key workflows.
  • Accelerated efficiency of operations by controlling budgets, overseeing customer accounts, managing scheduling and driving meetings.
  • Optimized organizational operations and facilitated decision-making by examining problem-solving concepts, including quantitative methods and techniques.
  • Verified compliance with best business practices throughout organization.
  • Advanced productivity KPIs by leading trainings on procedures and safety practices.
  • Oversaw day-to-day operations, including supervising 15-person teams across multiple sites.
  • Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate.
  • Boosted team performance with enhanced employee evaluation processes.

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Resume Overview

School Attended

  • Campbell University
  • Northeastern University
  • Keene State College

Job Titles Held:

  • Director of Operations
  • Project Manager
  • General Manager of Operations

Degrees

  • J.D.
  • Master of Science
  • Bachelor of Science

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