Director of Operations Resume Example

• Oversee and manage clinical and support staff members in patient care activities while maintaining a high level of staff morale and professionalism
• Effectively supervised 20 professional staff members including RNs, LVNs, PCTs as well as non-clinical staff
• Demonstrated ability to lead and motivate outstanding healthcare teams
• Coordinated Quality Improvement Activities to identify performance areas for improvement
• Process monthly reports for department performance
• Manage care for outpatient dialysis patients to ensure they had the necessary coverage for dialysis required medications
• Liaised between patients and physicians to ensure patient comprehension and adherence of treatment plans
• Instruct patients and family members on disease process and proper treatment modalities
• Contribute substantially to successful department CMS Survey
• Ensure HIPAA compliance

Assisted Clinic Manager in day-to day operations of facility. Staff and patient schedules, Patient care plans and assessments.

• Patient care in ICU unit, adeptly handling all aspects of treatment from medication to wound care to monitoring for 2-3 patients per shift
• Primary care, assessment and evaluation of critically ill patients
• Pharmacological and non-pharmacological management and treatment of various disorders and diseases
• Effective counseling in health maintenance and disease management
• Managed care for patients through discharge
• Participated in interdisciplinary rounds with MD and other member of healthcare team
• Closely monitored acute conditions
• Treated patients with chronic and acute health problems such as MI, arrhythmias, asthma, COPD and pneumonia
• Participated in unit-based Quality Assurance Program
• Developed and implemented nursing care plans
• Developed patient care plans, including assessments, evaluations and nursing diagnoses
• Documented patient information obtained from interviews
• Followed infection control procedures
• Assisted patients with daily functions

• Assessed need for, ordered, obtained and interpreted appropriate lab tests
• Primary care, assessment and evaluation of patients in need of acute hemodialysis treatments
• Hemodialysis, Peritoneal Dialysis, CRRT, Plasmapheresis treatment to patients admitted to hospital
• Pharmacological and non-pharmacological management and treatment of various disorders and diseases
• Performed lab tests and communicated results
• Closely monitored acute conditions
• Performed basic physical assessments of patients receiving treatment
• Monitored fluid intake and output levels
• Strong leader for nursing personnel assigned to the unit/shift
• Preceptor