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director of operations resume example with 16+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Seasoned Senior Pastor with 16-year pastoral experience and 31 years of increasing responsibility in congregational leadership. Committed to shepherding individuals to Christ, engaging the community in missionary work and community outreach, and devising strategies to sustain long-term operations goals. Expertise in spiritual counseling, education, and mentorship. Proven success in advancing church goals and increasing community engagement in congregation.

Skills
  • Microsoft Office
  • Arts, Transportation
  • Coaching, Vision
  • Conferences
  • Counseling
  • Event Planning
  • Special events
  • Fundraising
  • Leadership
  • Leadership training
  • Managing
  • Marketing strategy
  • Microsoft Office
  • Organizing
Experience
11/2019 to Current Employment Specialist Oppertunities Services | Byron, MN,
  • Place individuals in jobs based on skills, abilities and interests.
  • Shelter or divert families in need of immediate housing while linking clients with available resources in the community that fit their needs with regards to housing, employment, mental health, substance abuse and childcare.
  • Educate job applicants of expected job tasks, compensation and benefits to set clear expectations.
  • Identify barriers to client employment and help to develop strategies for overcoming these barriers.
  • Manage a case load consisting of mental health, substance abuse and veteran clients.
  • Create and implement highly effective and individualized human resource solutions for clients.


03/2005 to Current Senior Pastor/Founder Alto Pharmacy | Los Angeles, CA,
  • Provide the oversight for all aspects and operations of the church while providing the vision and guidance for the direction of the church, through leadership training and spiritual development of a young congregation, in the formation of Identity and Ministry providing pastoral leadership with a focus on preaching, teaching, evangelism, community outreach, counseling, educating, and managing.
  • Foresee a large number of weekly youth groups for all ages of church children along with church leadership encouraging youth to volunteer in monthly and yearly charity drives.
  • Spearhead community initiatives to bring more youth into services with are youth explosion services where we would have considerable talents come and youth pastors and ministers to continue the initiatives of developing our young people into educated and strong Men and Women of God.
  • Plan worship services and events and equipped staff and lay leaders to coordinate services and events; oversee staff and ensure they have resources to fulfill duties and responsibilities of the organization while maintaining, organizing, and employing an adequate infrastructure of volunteers and leaders.
  • Plan and deliver weekly sermons, prepared long-term preaching plans, oversaw Sunday school, Bible study, and preparing lay leaders, ministers, and elders to operate in their leadership capacities.
  • Advise in the organization of yearly conferences and events for all auxiliaries of the church and associated organization as the national church secretary.
  • Initiate and promoted multiple community outreach efforts while handling all bookings for significant events i.e.
11/2018 to 11/2020 Business Development Manager Progressive Logistics | Port Orange, FL,
  • Generated leads and capitalize on valuable business opportunities to bring in new company revenue and improve bottom-line profitability.
  • Facilitated and managed business plan development based on market and industry research.
  • Led staff on the development of products and promotions, sales analysis, and creative services.
  • Created effective marketing, sales, and other promotional initiatives.
  • Recommended product changes to enhance customer interest and maximize sales.
03/2005 to 07/2020 Director of Operations Legacy Village Of Cleveland | Cleveland, TN,
  • Experienced in raising funds from foundations, individual and corporate donors while cultivating, managing, and growing NEW relationships with priority corporate partners/sponsors with annual revenue of at least $500,000 plus and/or potential to grow to at least $1MM per year.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Planned daily operational strategies, including delivery routing, team workflows, and promotional initiatives.
  • Communicate clients’ progress by conducting weekly interdisciplinary meetings and evaluations; disseminating results and obstacles to therapeutic team and family; identifying treatment influences.
  • Possess Effective staff and organizational management skills & event planning with a high degree of financial literacy.
  • Ability to attract and maintain a strong and diverse staff.
  • Exceptionally skilled in persuasive communications (verbal and written) and an ability to educate, inspire, persuade, and motivate a variety of key audiences, including the media, Allies, and donors.
  • Created a platform of opportunity for youth and adults to embrace their talents in the field of Fashion, Arts, Music & Dance to those born with unique gifts where within them is a glimmer of the divine, a light that can potentially make the world a more beautiful place.
  • Directed training improvements to reduce knowledge gaps and eliminate workforce performance inefficiencies.
  • Worked closely with other stakeholders to immediately address issues and implement effective solutions.
03/2017 to 11/2019 Director of Sales and Marketing Bearcom | Tampa, FL,
  • Develops and implements strategic marketing plans and sales plans, and forecasts to achieve corporate objectives for products and services.
  • Achieves satisfactory profit/loss ratio and market share in relation to preset standards and industry and economic trends.
  • Supervise and manage a staff of 18 to have an effective growing sales environment in several locations.
  • Oversee and evaluates market research and adjust marketing strategy to meet changing market and competitive conditions.
  • Using Social media as an e-commerce marketing tool to drive business and showcase new merchandise to customers locally and abroad.
04/2013 to 04/2015 Solutions Specialist Verizon Wireless | City, STATE,
  • Evaluated productivity and employee performance to minimize process discrepancies.
  • Strengthened workflow process by effectively recruiting and training employees to ensure optimal productivity.
  • Lead regionally is sales goals year over year while developing and training other sales reps and managers.
  • Assisted with updates and product knowledge for system and sales enhancement that developed leading associates.
  • Achieved Presidents Leadership Cabinet with 300% of quota for 12 consecutive months and Winners Circle year over year as (TOP Rep in SNE). 4 Aces (100+ quota, strategic products, accessory revenue, and survey percentage)


Education and Training
Expected in 2014 to to Honorary Doctorate | MT Carmel Bible College & Theological Seminary, North Babylon, NY GPA:
Expected in 2004 to to Ministers Conference / Religious Studies | The Shift in Paradigms of Parish Ministry Hampton University, Hampton VA, GPA:

Bestowed to individuals who have devoted their lives to theological pursuits or community betterment. Religious Studies, The Shift in Paradigms of Parish Ministry

Expected in 1996 to to Bachelor's | Theology Christian Leadership Bible College, New Haven, CT GPA:

Theological disciplines, Bible History and Theory, Psychology, Homiletics and Christian Ministry.

Expected in 1993 to to Certfication | Nursing CT Business Institute, New Haven, CT GPA:

Training to assist patients with daily activities and administering medication

Expected in to to | Criminal Justice Post University, Waterbury, CT GPA:
Expected in to to | Criminal Justice Albertus Magnus College, New Haven, CT GPA:
Additional Information
  • Affiliation: PCJC (Pentecostal Churches Of Jesus Christ) Bishop Hezekiah Walker
  • Cathedral of The Holy Spirit ( Overseer Kenneth H. Moales Jr.)

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Resume Overview

School Attended

  • MT Carmel Bible College & Theological Seminary
  • Hampton University
  • Christian Leadership Bible College
  • CT Business Institute
  • Post University
  • Albertus Magnus College

Job Titles Held:

  • Employment Specialist
  • Senior Pastor/Founder
  • Business Development Manager
  • Director of Operations
  • Director of Sales and Marketing
  • Solutions Specialist

Degrees

  • Honorary Doctorate
  • Ministers Conference / Religious Studies
  • Bachelor's
  • Certfication
  • Some College (No Degree)
  • Some College (No Degree)

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