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Operations of Ambulatory Surgery Center
Directed, coordinated, and controlled all aspects of the operating functions, processes, and staff of the ambulatory surgical center.Ā Served, as a liaison between the professional standards committee, medical staff, and all departments of the center.Ā Maintained and update Business Office Policies and Procedures. Conducted departmental meetings. Assured quality customer service to physicians, physician office schedulers and managers, surgery center staff, patients and their families. Attended Medical Advisory Meetings, Board Meetings and Committee Meetings as requested. Maintained accurate minutes for all meetings as requested. Maintained Peer Review, Nursing Audit and Infection Control files. Participated in preparation of budget that will allow for adequate personnel, supplies and equipment. Maintained surgery center supplies. Participated in Quality Improvement Activities; assists in developing quality reports. Oversaw IT Support and maintenance of office equipment. Credentialing all new providers and maintained up-to-date files. Maintained company website. Updated activity report in excel weekly.Ā
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Accounts Receivable
Collected up-front patient co-pays. Timely posting of payments. Posted and deposit of daily receipts.
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Staffing, Training and Supervision
Interviewed and hired personnel as needed due to staff changes. Monitored and covered staffing for all surgical cases. Provided proper orientation, trained and ongoing education to new staff. CounseledĀ and disciplinedĀ employees when necessary. Evaluated and communicated employee job performance through observation of individual productivity, punctuality, efficiency, accuracy and adherence to policies and procedures. Conducted personnel evaluations for employees supervised.
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Scheduling and Registration
Maintained surgical schedule; worked closely with Clinical Director for efficient and accurate scheduling. Timely pre-verification of patient insurance coverage. Chart preparation. Developed relationships with physician schedulers and office managers. Ensured efficient patient registration.
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Medical Records/HIPAA
Maintained complete and accurate records. Complied with state and federal guidelines. Insured proper medical record storage and retrieval. Processed medical record requests/disclosures in accordance with federal privacy laws. Oversaw and managed dictation. Maintained strict confidentiality in regards to patient account status.
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Billing
Surgery Center billing and coding. Evaluation of billing and collection activities. Monitored patient accounts. Worked with
payers through claim processing to ensure accurate reimbursement. Ensured
collections are accurate and up to date. Payment posting. Worked appeals and
claim adjudication. Analyzed financials of practice.
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Accounts Payable
Reconciled all front-office invoices (supported by purchase order)
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Human Resources
Submitted payroll information for each pay period. Maintained complete and accurate personnel records for employees and medical staff.
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