A highly motivated and competitive executive with 17+ years of corporate leadership in multiple regions across the U.S. and operational experience with a proven track record of reducing expenses and staff turnover, increasing organizational productivity, and delivering high profits efficiently and effectively. Passionate, hands-on leader of groups of up to 600 committed to helping organizations and individuals reach the maximum professional potential that aligns with their vision and culture.
Marketing and Advertising
IoT, B2B, B2C, Retail, Indirect
Change management consulting
Profit and Loss (P&L) management
CRM Database management segmenting, direct response
Director of Operations & Acquisitions07/2016 to Current Dynamic Leading, Inc – Chula Vista, CA
Proactive re-organization initiative, which boosts 15% sales revenue growth month over month for increase valuation by leveraging problem-solving skills for continuous improvement.
Sales and membership-based product design for clients; program creations/documentation, and automation for direct response social media campaigns; design controls and business processes.
Global sales consulting which stimulates performance and financial results through a business health check audit.
Clients' industry list include health care, retail, franchise, and marketing.
Establish partnership performance standards and splits; follow-up to build strategic alliances with joint venture partners that result in incremental clients for all parties involved.
Speak and train mass audiences on various sales topics such as organization, performance management, leadership, stage presentations, market planning, and digital marketing.
Lead weekly training, inspirational coaching, and strategic planning meetings to cast vision, resolve critical issues for clients, and drive accountability while providing support.
Employ analytical skills to influence project schedule, content creation, full CRM system including sequence of all activities in some cases from inception to delivery.
Area Manager09/2013 to 04/2016 AT&T – Chula Vista, CA
2013 National Star recipient at regional sales management conference Leadership Summit.
Fundamental in generating over $1 million per year in gross sales revenues through the inspiration and supervision of a sales force of associates and franchise partners to appropriately adhere to policies.
Motivate new hires through collaborative business and technical training with audiences of over 100 attendees quarterly among dealer partners.
Train staff to manage complicated customer service complaints.
Exert good judgment in recruitment and talent acquisition of managers, principles, and sales representatives.
Manage daily operations for account executives and strategic initiatives to monitor milestones for sales and client retention through the completion stage with use of effective delegation.
Share and standardize sales processes, operations, and coaching best practices to cultivate an overall business process for developing relationships with key clients, vendors, and industry partners including internal/external customers while maintaining compliance.
Business Account Executive08/2012 to 08/2013 Univision Communications Inc – San Diego, CA
Exceed company forecasts by 35%, receiving the "Top Dog Award" in the second quarter of 2013.
Increase profits by 20% in one year through the sales execution of account management base initiatives and the cultivation of relationships with maintained professionalism.
Lead co-workers on team projects and sponsor coordination for large signature events.
Train, coach, and mentor staff to ensure proper adoption and passion for digital advertising and to establish new CRM solution requirements and performance standards for the KPI metrics scorecard.
Prepare contracts for client review including marketing agenda, pricing, and services from proposal development to implementation with clear ROI based on the client's financial goals.
Create new revenue streams through flexibility and cold calling, pavement prospecting, and networking techniques.
With a proper follow-up sales process that delivers a full client needs analysis and unique value proposition presentation.
District Manager04/2001 to 04/2012 Verizon Wireless – Torrance, CA
In the top 5% of revenue producers consistently while maintaining top 20% in all sales KPI's enterprise-wide.
2008 District Manager of the Year achievement for surpassing revenue goals in 6 of 12 years employed.
Exceed sales goals by 12% to the bottom line in sales revenue through the implementation of plans in partnership with neighboring districts to execute marketing strategy initiatives.
Primary Acting Director of Sales in Illinois and Wisconsin managing and supporting over 600 district and store managers, account executives, and sales agents.
Oversee Illinois/Wisconsin for persistent year after year growth in 2009 with the highest business performance results.
Serve as liaison within cross-functional teams including call center, retail, billing, B2B, information technology (IT), sales, finance, senior leadership, marketing gurus, operational executives and C-level management.
Execute "Powerful Women" training, standardizing the program to cultivate knowledge in leadership and accelerate more women into sales management roles through mentorship and real management experience scenarios that positively impact performance.
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Companies Worked For:
Dynamic Leading, Inc
Univision Communications Inc
University of Phoenix
Job Titles Held:
Director of Operations & Acquisitions
Business Account Executive
GKIC Mexico Mercadotechnia Magnetica GKIC Mexico 2016 MBA 2015 Bachelor's of Science : Business Administration 2014 Master's : Business Administration
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