Director Of Operations resume example with 17+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Profile
Jessica is an engaging, hands on project management professional with a wealth experience in print publications and the ever evolving digital landscape. He most recently lead company operations for Robots and Cupcakes, LLC, an independent design and development studio that focuses on the creation and delivery of quality products and programs in both the educational and commercial space.
Jessica served as a mentor and leader of the company's project management team with a focus on consistent process in scheduling, budget discipline and satisfactory client delivery. Overall he finds that people skills and communication are the biggest keys in building lasting client relations and creating meaningful products that lead to reengagement and long term relationships.
Qualifications
Natural leader
Positive Attitude
Organized
Excellent communicator
Ability to prioritize
Client account management
Budgeting expertise
Customer relations specialist
Strong proposal writer
Print and electronic media
Brand Development
Product Development and launch
Small business development
Relevant Experience
Operations Management:
Managed overall daily operations that consisted of handling multiple large and small digital projects simultaneously that helped grow a start up into an $800K annual company
Project Manager/Digital Producer:
Experienced in handling a versatile range of digital media and print projects including Websites, Multi-Platform Games and Activities, Apps, Videos (Live Action and Animated), Marketing and Trade Materials, Program Branding, Student and Teacher Basal Programs, Leveled Readers and Supplemental Materials.
Successfully planned, managed and executed large client web based projects of $400k plus in revenue
Successfully managed and delivered large scale multi-grade publishing series in excess of $1M
Met the challenges of tight development schedules by embracing rapid application development and employing agile workflows
Experience
Director of Operations, 01/XXX0 - 05/XXX6 Sierra Nevada Corporation – Madison, WI,
Served as the company's operational leader and key client contact.
Managed team of up to 30 professionals both in house and offsite.
Negotiated multiple $100k plus client contracts and drafted countless project proposals
Oversaw the company project management team and process and trained staff in procedure and client communication
Served as a hands on project manager and digital producer on a diverse range of both print and digital client projects.
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