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Director of Operations Resume Example

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DIRECTOR OF OPERATIONS
Core Qualifications
  • Exceptional interpersonal communication
  • Effective leader
  • Consistent history meeting goals
  • Project management
  • Union Negotiation Resolution

  • Conflict resolution
  • Organized
  • Human resources management
  • Deadline-oriented
  • Product development
Experience
04/2012 to Current
Director of OperationsState Of Massachusetts - Whitman , MA
  • P&L, EBITDA Improvements/Results up 25% best in 95 Year company history
  • Responsible for Manufacturing, Engineering, Development, Process Improvements, P&L and Human Resource resolution
  • Led journey for ISO 9001-2008 Certification & Successful Approval as an OEM Supplier along with a Ford & Dana Supplier
  • Leading journey currently towards ISO9001-2015 certification
  • Partnered with OEM's for new product launch knowledge due to FMEA, APQP, AIAG background
  • Lead Service Levels from 20% to currently 95%
  • Spearheaded cross-functional initiative to achieve 6s disciplines
  • Trained, coached and mentored employees to ensure smooth adoption of ISO Management systems
  • Developed new performance metrics systems with United Steelworkers to drastically improve relationships
  • Wrote, taught mentored employees handbooks and ISO/TS manuals from scratch
01/2011 to 04/2012
Distribution Operations ManagerC&S Family Of Companies - York , PA
  • .
05/2007 to 01/2011
Quality Leader/Corporate ISO Representative/Six Sigma TrainerLifepoint Hospitals - Bullhead City , AZ

    (3 years 9 months)

  • Managed launch, start-up of Quality Systems.
  • Goal to reach ISO Certification for facility within 12 months.
  • Lead ISO9001-2000 c certification efforts to certify (3) locations, domestically and internationally * Lead ISO9001-2008 efforts to recertify (8) locations.
  • Became Benchmark for entire Organization with Quality.
  • Traveled weekly across locations teaching Quality Processing, DMAIC, PDCA, ISO requirements.
  • Led certification of over 50 White, Yellow, Green & Black Belts.
07/2006 to 05/2007
Director of QualityLifepoint Hospitals - Lewiston , ID
  • Managing process changes.
  • Developing Quality Systems, Performance Metrics.
  • Goal to improve ISO certification and Document Records keeping, * Established performance metrics, for goal setting.
  • Taught weekly Six Sigma and Statistical training benefits.
  • Partnered successfully with Engineering and Manufacturing for ISO compliance.
04/2002 to 05/2006
Director of QualityThe Kraft Heinz Company - Cedar Rapids , IA

         (4 years 2 months).

  • Managed Quality metrics, teaching Lean and Kaizen Events.
  • Launched Supplier Quality Program for rating Suppliers.
  • Certified (3) facilities from scratch to ISO9001-2000 certification.
  • Awarded Employee of Year out of 3000 employees.
  • Lead FDA and HAACP Certification Efforts.
  • Strengthened company's business by leading implementation of Six Sigma Green Belt project.
06/1979 to 12/2001
Plant ManagerColfor Manufacturing - City , STATE
  • Directed overall Plant performance and responsible for APQP, FMEA, PPAP forging processes.
  • Safety, Quality, Efficiency, Statistical Analysis, P&L, Hiring, Progressive Discipline and Promotions.
  • Along with daily/weekly reporting to Executive team and month end results.
  • Weekly PowerPoint presentations of CAPA, PDCA, SPC.
  • Overseen Set-up, organization and launch of a 300,000 Sq. ft. machining facility.
  • Achieved Ford Q1 Rating, Achieved GM's Targets of Excellence Rating
  • Led certification efforts with QS9000 with UL as Registration.
  • Achieved 5 years in row Dana Axle Quality Ratings.
  • Problem resolution, daily 350 UAW members, daily Interaction and Contract representative for AAM.
Education
2012
Master of Science: FinanceTulane University - City, StateGPA 3.5
2011
Six Sigma Master Black Belt: Six Sigma DisciplinesKent State University - City, StateEmphasis in P&L, Cost Savings measures, Global Accounting Measures, Budget Analysis
2010
Six Sigma Black Belt: Six Sigma DisciplinesKent State University - City, State
2003
Six Sigma Green Belt: Six Sigma StudiesMotorola University - City, State
1980
Business ManagementWest Liberty State University - City, State

GPA: 3.5

General StudiesWheeling High School - City, State

Upward Bound program

ACCOMPLISHMENTS
​-Lean Manufacturing Black Belt Quality Assurance Quality Systems Project -Management Continuous Improvement SPC
-Led and taught ISO Kaizen Supplier Quality Green Belt Business Process Improvement
-Led Operational Excellence Value Stream Mapping CAPA 6S Manufacturing
Interests
Family, Reading, Organist, Traveling, Teacher, Mentor & Coach
Additional Information
  • INTERESTS Family, Reading, Organist, Traveling, Teacher, Mentor & Coach ADDITIONAL INFORMATION Honors and Awards Six Sigma Green Belt Motorola University Honors and Awards Employee of the Year Interests Family, Reading, Church, Pets Leadership led Plastipak Packaging to outperform others Bottling companies and surpass annual profit EBITDA goals by 15%;
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

73Average
Resume Strength
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  • Word choice
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  • Measurable results
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Resume Overview

School Attended

  • Tulane University
  • Kent State University
  • Motorola University
  • West Liberty State University
  • Wheeling High School
  • ACCOMPLISHMENTS

Job Titles Held:

  • Director of Operations
  • Distribution Operations Manager
  • Quality Leader/Corporate ISO Representative/Six Sigma Trainer
  • Director of Quality
  • Plant Manager

Degrees

  • Master of Science : Finance
    Six Sigma Master Black Belt: Six Sigma Disciplines
    Six Sigma Black Belt: Six Sigma Disciplines
    Six Sigma Green Belt: Six Sigma Studies
    Business Management
    General Studies

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