Director of Operations Resume Example

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    (3 years 9 months)

• Managed launch, start-up of Quality Systems.
• Goal to reach ISO Certification for facility within 12 months.
• Lead ISO9001-2000 c certification efforts to certify (3) locations, domestically and internationally * Lead ISO9001-2008 efforts to recertify (8) locations.
• Became Benchmark for entire Organization with Quality.
• Traveled weekly across locations teaching Quality Processing, DMAIC, PDCA, ISO requirements.
• Led certification of over 50 White, Yellow, Green & Black Belts.

• Managing process changes.
• Developing Quality Systems, Performance Metrics.
• Goal to improve ISO certification and Document Records keeping, * Established performance metrics, for goal setting.
• Taught weekly Six Sigma and Statistical training benefits.
• Partnered successfully with Engineering and Manufacturing for ISO compliance.

         (4 years 2 months).

• Managed Quality metrics, teaching Lean and Kaizen Events.
• Launched Supplier Quality Program for rating Suppliers.
• Certified (3) facilities from scratch to ISO9001-2000 certification.
• Awarded Employee of Year out of 3000 employees.
• Lead FDA and HAACP Certification Efforts.
• Strengthened company's business by leading implementation of Six Sigma Green Belt project.

• Directed overall Plant performance and responsible for APQP, FMEA, PPAP forging processes.
• Safety, Quality, Efficiency, Statistical Analysis, P&L, Hiring, Progressive Discipline and Promotions.
• Along with daily/weekly reporting to Executive team and month end results.
• Weekly PowerPoint presentations of CAPA, PDCA, SPC.
• Overseen Set-up, organization and launch of a 300,000 Sq. ft. machining facility.
• Achieved Ford Q1 Rating, Achieved GM's Targets of Excellence Rating
• Led certification efforts with QS9000 with UL as Registration.
• Achieved 5 years in row Dana Axle Quality Ratings.
• Problem resolution, daily 350 UAW members, daily Interaction and Contract representative for AAM.