director of operations resume example with 8+ years of experience
Jessica Claire
- 609 Johnson Ave.49204TulsaOK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
- :
Summary
Methodical Director with 2 years of comprehensive experience overseeing daily operations of utility construction company or organization. Hardworking and versatile professional well-versed in executing business strategies, preparing and implementing business plans and overseeing financial performance. Thorough knowledge of market changes and trends paired with strong grasp of corporate finance and performance measures. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Skills
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Experience
Director of Operations, 01/2017 - 12/2022
Hyatt Hotels Corp. – Culver City, CA
Hyatt Hotels Corp. – Culver City, CA
- Recruited, hired and trained employees on operations and performance expectations.
- Partnered with staff to create professional development plans to support personal and business growth.
- Coordinated activities with other departments to expedite work and improve interdepartmental performance.
- Recommended corrective actions to conform to quality specifications.
- Worked with department managers to formulate annual budgets.
- Cultivated and maintained relationships to promote positive work culture.
- Guided and motivated staff to drive maximum performance.
Project Manager, 07/2015 - 01/2017
Anser Advisory – Akron, OH
Anser Advisory – Akron, OH
- Identified needs and coordinated resource allocation to deliver quality standards on time and within budget.
- Built and established strong partnerships with teams, vendors and contractors.
- Furnished project updates to various stakeholders, informing on strategy, adjustments and progress.
- Drafted project construction schedule and updated as job progressed.
- Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
- Conducted periodic inspections of job sites for quality and progress.
- Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
- Led meetings with internal team members, consultants and contractors.
- Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
Construction Manager, 11/2015 - 07/2016
Ragingwire Data Centers, Inc. – Ashburn, VA
Ragingwire Data Centers, Inc. – Ashburn, VA
- Coordinated phases of construction projects from inception to completion.
- Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.
- Prepared and planned worksites to help jobs run smoothly.
- Kept detailed progress records to hit strict deadlines and adjust plans.
- Created work crew schedules and delegated assignments.
- Inspected sites before and after construction projects.
- Contracted and supervised workers for underground utility construction jobs.
- Resolved issues during construction and commissioning phases to maintain tight schedules and budget levels.
- Trained and monitored employees to teach daily tasks and improve performance.
- Established and enforced procedures and work standards, promoting team performance and safety.
- Monitored and assessed schedule performance and quality workmanship of contractors.
- Completed investigations into complaints, incidents and accidents at work sites.
- Coordinated construction planning, material resources and staff scheduling for 4 simultaneous jobs.
- Allocated material and labor resources to promote on-time and under-budget project completion.
- Conducted site pre-inspections and coordinated post-construction audits.
- Communicated safety standards to laborers and sub-contractors and enforced safety regulations on job sites.
- Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
- Monitored daily construction and evaluated project progress, contract compliance and safety.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Organized and participated in monthly on-site meetings with clientele and subcontractors.
- Read and interpreted drawings and assessed construction against plans.
- Recruited and hired workers, in addition to supervising and monitoring daily performance.
Field Supervisor, 01/2014 - 07/2015
Laz Parking – Palo Alto, CA
Laz Parking – Palo Alto, CA
- Read specifications, blueprints or schematics to determine project requirements or to plan procedures.
- Maintained positive vendor relationships and open lines of communication to enable resource availability.
- Monitored timelines, set up order of operations and managed field schedules.
- Developed successful resolutions for issues that arose during field operations.
- Obtained specifications and directed work for construction crews.
- Trained workers in equipment operation, safety procedures and company policies.
- Prepared and planned worksites to help jobs run smoothly.
- Trained and monitored employees to teach daily tasks and improve performance.
- Delegated duties to employees based on skillset.
- Recruited and hired workers, in addition to supervising and monitoring daily performance.
- Resolved customer issues and built strong, productive relationships with project stakeholders.
- Conferred with management, technical personnel or contractors to resolve problems or coordinate operations.
- Monitored project progress to enforce adherence to deadlines and quality standards.
- Reported project progress, site problems and labor status to supervisors.
- Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.
- Adjusted equipment to prepare for excavating and boring geological materials.
- Assigned work to field employees, based on material or work requirements for specific jobs.
- Completed projects milestones on time by keeping team members on task and operating with efficiency.
- Suggested or initiated promotions, transfers or hires.
- Ordered or requisitioned supplies or materials.
- Created work crew schedules and delegated assignments.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Kept detailed progress records to hit strict deadlines and adjust plans.
Education and Training
Associate of Science: Medical Technician, Expected in 06/1993
LSU - Baton Rouge, LA
LSU - Baton Rouge, LA
Associate of Arts: Liberal Arts And General Studies Expected in
Jones County Jr College - Ellisville
Jones County Jr College - Ellisville
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Resume Overview
School Attended
- LSU
- Jones County Jr College
Job Titles Held:
- Director of Operations
- Project Manager
- Construction Manager
- Field Supervisor
Degrees
- Associate of Science
- Associate of Arts
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