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director of operations resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Dynamic Sales Executive with 5+ years of experience providing high level of customer service while increasing revenues. Successful at leveraging sales technologies, software and CRM data to identify, analyze and act upon leads, opportunities and sales funnels. Personable communicator focused on exceeding client expectations.

Skills
  • Community Advocacy
  • Establishing Contacts
  • Prospecting and Cold Calling
  • Renewal Opportunities
  • ROI Improvements
  • Sales Team Training
  • Business Networking
  • Client Advocacy
  • Business Development and Planning
  • Sales Development
  • Retail Knowledge
  • Outreach Initiatives
  • Lead Generation Campaigns
  • Executive Management Support
  • Quote and Proposal Management
Work History
Consultant, 10/2020 to Current
Telerent Leasing Corp.Albany, NY,
  • Collaborated with teams to define, strategize and implement marketing and web strategies.
  • Improved performance, hiring practices and management systems to facilitate success of client's organization.
  • Analyzed problematic areas to provide recommendations and solutions.
  • Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
  • Created and developed detailed work plans to meet business priorities and deadlines.
Trainer Coordinator, 12/2019 to 10/2020
Alaris GroupSioux Falls, SD,
  • Used learning assessments to regularly monitor student understanding of class concepts and materials.
  • Applied various teaching aids to minimize learning gaps and instruct and motivate students.
  • Evaluated and revised lesson plans and course content to achieve student-centered learning.
  • Developed and clearly presented classroom rules, guidelines and objectives.
  • Improved student performance by defining clear goals and communicating performance metrics.
Store Manager of Operations, 10/2018 to 11/2019
Tyson FoodsEagle Mountain, UT,
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Increased sales by [Number]% with special displays and promotions.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
Business Development Manager, 07/2016 to 02/2018
Wow!Work From Home - Georgia, ,
  • Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
  • Reached out to potential customers via telephone, email and in-person inquiries.
  • Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Negotiated, prepared and signed contracts with clients.
Sales Manager, 01/2012 to 09/2013
Company NameCity, ,
  • Met with clients, delivering presentations and educating on product and service features and offerings.
  • Interpreted sales and pricing policies to departmental personnel and customers.
  • Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall corporate operating plan.
  • Researched competitors' activities and products to uncover new trends
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Education
Bachelor of Science: Criminology, Expected in 01/1994 to West Virginia University - Morgantown, WV
GPA:

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Resume Overview

School Attended

  • West Virginia University

Job Titles Held:

  • Consultant
  • Trainer Coordinator
  • Store Manager of Operations
  • Business Development Manager
  • Sales Manager

Degrees

  • Bachelor of Science

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