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Director of Operations Resume Example

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DIRECTOR OF OPERATIONS
Professional Summary

Motivated, personable business professional relocated from North Carolina, residing in the Denver metro area. Possessing a successful 15 year track record of business management and consulting. Equally adept in technical aspects of analytics, social media management, media production, media strategies, marketing and public relations. Able to maintain sense of humor and remain calm under pressure. Diplomatic and tactful with co-workers and clients at all levels. Technically savvy and at home in deadline driven environments due to many years in media and marketing. Accustomed to handling confidential and private information and love working creatively with others.


Core Qualifications

Social media management Management & Public Presentations Web development and analytics Political consulting/Media Relations Operations management Non-profit Marketing Campaigns Project management Keywords/Remarking Broadcast Production/editing/videography Marketing research and strategies

Highlights

Political strategies, Audio editing, Budget management, CMS, Consulting, Editing, Graphic design, Leadership,


Lighting design, Macintosh, Marketing strategy development, Social media marketing, Media production,


Microsoft office, Office management, Presentations, Press releases, PR, Project management, Public Relations,


Purchasing, Radio production, Script writing, Television, Video, Website development, Website design,

Experience
Director of OperationsThe Dominion Group - Greensboro, NC
  • Consulting, Media Strategy development for businesses, non-profits, political groups and candidates Oversee Website Development and updates, Determine and implement ad campaigns, evaluate results.
  • Marketing strategy development, Public Relations including press releases, social media campaigns, crisis and image management.
  • Google, Facebook, Twitter and LinkedIn social media trainings, design and sales of equipment and systems for projection, video, audio and lighting.
  • Manage freelance staff and payroll.
  • Maintain & develop relationships with vendors, conduct training meetings, and develop web identity and strategies.
  • Assist in design and public image for clients.
IT/Media ManagerAllison Clinical Skin Care - Golden, CO
  • Administrator/ NetSuite CRM and Microsoft Office 365, Manage Collaboration between creative, IT and marketing teams Social Media and marketing consulting , strategy development and implementation Produce, stage and shoot live interactive webinars, edit video using Avid and Final Cut Pro Manage, troubleshoot corporate network/ liaison with Cisco Meraki Edit, update monitor analytics for company website.
ENG Receive room operatorWFMY TV 2 - Greensboro, CO
  • Edit news stories to copy, assist producers in writing copy and scripts, receive and monitor satellite feeds and work microwave for reporters "in the field." Media Production Manager Evangel Fellowship Word Ministries, Inc.
  • Recruit, train and manage pool of over 50 persons to handle live production 3 times weekly.
  • Manage revenue and outflow for media department of 3000 member congregation.
  • Lead for streaming live services to internet and manage all social media.
  • Market, promote and staff for minimum of 12 major events per year.
  • Attend weekly staff meetings, submit departmental reports.
  • Lead departmental meeting monthly.
  • Design, consult and run high end professional broadcast systems for various non-profits.
  • Expand and monitor responses for broadcasts and ad campaigns, modify as needed.
  • Order and inventory of supplies.
  • Maintain, Design and update website via CMS as needed.
Production ManagerWLXI TV61 - Greensboro, NC
  • Manage and train volunteer crew for live weekly productions.
  • Make schedules for production crews and on location shoots, produce network promotional spots weekly.
  • File weekly reports and keep inventory of components (bulbs, tapes batteries, equipment).
  • Maintain and manage studio broadcast facility.
  • Keep log of all program and commercial spots, maintain FCC operator's license.
  • Submit equipment requests.
  • Served as assistant to General Manager.
  • Interaction with public and with volunteer counselors.
Education
Masters of Science, Marketing Management MarketingMay 2015New England College - Henniker, NHGPA: GPA: 3.8Marketing GPA: 3.8 Management Marketing
Bachelor of Arts, Communications (Broadcasting Cinema)May 1989University of North Carolina - Greensboro, NCCommunications (Broadcasting Cinema)
Communications (Broadcasting Cinema) Westover Sr. High/ Fayetteville NC Diploma, NC Scholar Seal, North Carolina Forensic State Champion, HOBY Leadership AmbassadorJune 1985Community Service North Carolina MLK Commission/Appointed by Senate Pro Tem Phil Berger, Guilford County Board of Equalization and Review, Chairman Public Relations Committee Chair, Staff Member/School of Leaders Facilitator, Malachi House Evangel Word Ministries Administrator for Evangel Youth Department/ Positive Direction for Youth and Families.
Skills
ad, audio, Audio editing, Avid, broadcast, Broadcasting, Budget management, Cisco, CMS, Consulting, CRM, clients, Direction, Editing, Edit, Final Cut Pro, freelance, General Manager, Graphic design, image, inventory, Leadership, Lighting, Macintosh, Marketing strategy development, marketing, Market, marketing consulting, Media Production, meetings, Microsoft Office, Word, microwave, network, Office management, payroll, Presentations, Press releases, PR, Project management, Public Relations, Purchasing, Radio production, sales, Script writing, scripts, stories, Strategy development, Television, troubleshoot, Video, edit video, Website design, Website Development, website
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Resume Overview

Companies Worked For:

  • The Dominion Group
  • Allison Clinical Skin Care
  • WFMY TV 2
  • WLXI TV61

School Attended

  • New England College
  • University of North Carolina

Job Titles Held:

  • Director of Operations
  • IT/Media Manager
  • ENG Receive room operator
  • Production Manager

Degrees

  • Masters of Science , Marketing Management Marketing May 2015
    Bachelor of Arts , Communications (Broadcasting Cinema) May 1989
    Communications (Broadcasting Cinema) Westover Sr. High/ Fayetteville NC Diploma, NC Scholar Seal, North Carolina Forensic State Champion, HOBY Leadership Ambassador June 1985

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