Director Of Operations resume example with 20+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
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Professional Summary
Responsible individual versed in running efficient daily business operations with 23 years of experience.
* Ready to offer exceptional leadership and planning abilities to take on a new role. Demonstrated expertise in cultivating and managing exceptional teams to meet and exceed demanding targets. Well-versed in industry standards and market trends.
* Multi-Lingual fluent in English, Dutch, and Spanish.
Skills
Executive Leadership
Effective Communicator and Public Speaker
Regulatory Compliance
Business Development
Strategic Planning and Execution
Contract Negotiation
Corporate Strategy and Development
Human Resources Oversight
Innovative and Visionary
Financial Management
Policy Development
Risk and Mitigation Analysis
Sales and Marketing
Work History
Director of Operations, 02/2014 to 01/2022 Lids – Albany, GA,
Applied performance data to evaluate and improve operations, target current business conditions, and forecast needs.
Reviewed company's strategic plans and developed departmental goals and standards to support vision. Taking over further discussions with clients after initial consultations to further develop customized services.
Applied performance data to evaluate and improve operations, targets, and current business conditions, including financial forecast needs.
Securing new accounts through consultative selling, marketing solutions, and promoting compelling business opportunities.
Trained, hired, and motivated employees to perform daily business functions.
Conducted target market research to scope out industry competition and identify advantageous trends.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Reviewed financial and operational reports on a regular basis to make effective decisions.
Negotiated contracts, pricing structures, and delivery schedules.
Determined and initiated strategic business for quality control purposes, to boost delivery times and achieve cost-effectiveness.
Assisted new partners with program planning by presenting profitable goals and forward-thinking objectives.
Conducted audits of internal documents to validate transactions and provide financial guidance for resource allocation, inventory control, and budgeting.
Managed and reported organizational finances.
Developed and presented key projects to the board to obtain approval.
Collaborated with executives to develop and execute strategic business plans.
Managing Director , 12/2005 to 01/2014 Penn State University – University Park, PA,
Assessed performance management structures and implemented enhancements to improve frameworks and strengthen results.
Devised processes to boost long-term business success and increase profit levels.
Evaluated service contracts and collaborated with legal counsel on negotiated improvements.
Set, enforced, and optimized internal policies to maintain responsiveness to demands.
Provided documentation of processes to comply with regulations and company policies.
Hired and directed teams to achieve daily and long-term operations and business goals.
Assisted company executives by compiling daily reports to suggest corrective action.
Delegated assignments based on plans, project needs, and knowledge of individual team members.
Managed and oversaw daily operations of 600+ clients under management.
Developed impactful and strategic partnerships with clients to drive business development.
Applied performance data to evaluate and improve operations, target current business conditions, and financial forecast needs.
Monitored office workflow and administrative processes to keep operations running smoothly.
Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
Spearheaded successful business development initiatives.
Education
BBA: International Business Management, Expected in 05/1999 Northwood University - Palm Beach Gardens, FL, GPA:
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