Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Seasoned Director of Operations and Real Estate salesperson knowledgeable about Real Estate and Rental Industry operations and offering top-notch project management, team leadership and problem-solving abilities. Ingenious in maximizing resources to meet challenging demands. Analytical leader with excellent multitasking abilities.
Skills
Operations oversight
Goal setting
Proficient in Propertyware Software, Microsoft Word, Microsoft Excel
Supervision and training
Customer retention
Experience
Director of Operations, 06/2018 - Current Luther Burbank Savings – Irvine, CA,
Ran daily reports to assess performance and make proactive adjustments.
Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
Coordinated schedules and day-to-day activities of crew to satisfy project needs.
Estimated materials and labor requirements to complete jobs within budgetary and timeline requirements.
Drove profit increases by leveraging market knowledge and natural leadership talents.
Routinely reviewed bank statements, profit and loss statements, inventory reports and accounts payable reports.
Identified key tax technical issues and reported to senior manager.
Managed portfolio with wide range of tenants for organization.
Checked transactions and reporting for compliance with regulatory standards and investigated discrepancies.
Performed site evaluations.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Earned reputation for good attendance and hard work.
Sales Associate, 04/2015 - 05/2017 Stericycle – San Leandro, CA,
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Negotiated and closed deals with minimal oversight.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Coached team members on security risks and loss prevention to aid in mitigating store theft.
Helped average of 20+ customers per day by responding to inquiries and locating products.
Prepared cash deposits up to $20,000.00 with zero discrepancies.
Sold various products by explaining unique features and educating customers on proper application.
Won store sales competition
Educated customers on product and service offerings.
Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
Set up, adjusted and maintained machines to keep production operating at peak levels and consistently meet challenging daily demands.
Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
Conducted weekly inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Trained and supervised team member to maximize performance and meet daily objectives.
Documented daily production levels, materials use and special incidents to keep management informed of all activities.
Complied with all company safety procedures, policies and regulations to promote safe working environment.
Maintained composure and level-headed mentality during challenging situations to best resolve situations and serve business needs.
Kept areas clean, neat and inspection-ready at all times, maintaining strict compliance with health code guidelines to keep products within tight tolerances.
Mentored team members on techniques necessary to complete job tasks.
Participated in daily shift exchanges to coordinate tasks and handle special needs.
Education and Training
Bachelor of Science: General Business, Expected in 05/2020 - The University of Alabama - Tuscaloosa, AL GPA:
: Business Management, Expected in - Kennesaw State University - Kennesaw, GA GPA:
High School Diploma: , Expected in 05/2014 - Cartersville High School - Cartersville, GA GPA:
Accomplishments
Achieved $100,000 6-month sales goal.
Implemented new rent collection procedures, increasing rental income for 2019.
Managed a portfolio consisting of approximately 200 sites comprising approximately 180,000 square feet.
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