Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Seasoned Director of Operations and Real Estate salesperson knowledgeable about Real Estate and Rental Industry operations and offering top-notch project management, team leadership and problem-solving abilities. Ingenious in maximizing resources to meet challenging demands. Analytical leader with excellent multitasking abilities.

  • Operations oversight
  • Goal setting
  • Proficient in Propertyware Software, Microsoft Word, Microsoft Excel
  • Supervision and training
  • Customer retention
Director of Operations, 06/2018 - Current
Luther Burbank Savings Irvine, CA,
  • Ran daily reports to assess performance and make proactive adjustments.
  • Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
  • Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
  • Coordinated schedules and day-to-day activities of crew to satisfy project needs.
  • Estimated materials and labor requirements to complete jobs within budgetary and timeline requirements.
  • Drove profit increases by leveraging market knowledge and natural leadership talents.
Asset Manager, 05/2017 - 06/2018
Peraton Lanham, MD,
  • Routinely reviewed bank statements, profit and loss statements, inventory reports and accounts payable reports.
  • Identified key tax technical issues and reported to senior manager.
  • Managed portfolio with wide range of tenants for organization.
  • Checked transactions and reporting for compliance with regulatory standards and investigated discrepancies.
  • Performed site evaluations.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Earned reputation for good attendance and hard work.
Sales Associate, 04/2015 - 05/2017
Stericycle San Leandro, CA,
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Negotiated and closed deals with minimal oversight.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Helped average of 20+ customers per day by responding to inquiries and locating products.
  • Prepared cash deposits up to $20,000.00 with zero discrepancies.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Won store sales competition
  • Educated customers on product and service offerings.
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
Shift Leader, 05/2013 - 06/2015
Bakers Square Coon Rapids, MN,
  • Set up, adjusted and maintained machines to keep production operating at peak levels and consistently meet challenging daily demands.
  • Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
  • Conducted weekly inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Trained and supervised team member to maximize performance and meet daily objectives.
  • Documented daily production levels, materials use and special incidents to keep management informed of all activities.
  • Complied with all company safety procedures, policies and regulations to promote safe working environment.
  • Maintained composure and level-headed mentality during challenging situations to best resolve situations and serve business needs.
  • Kept areas clean, neat and inspection-ready at all times, maintaining strict compliance with health code guidelines to keep products within tight tolerances.
  • Mentored team members on techniques necessary to complete job tasks.
  • Participated in daily shift exchanges to coordinate tasks and handle special needs.
Education and Training
Bachelor of Science: General Business, Expected in 05/2020
The University of Alabama - Tuscaloosa, AL
: Business Management, Expected in
Kennesaw State University - Kennesaw, GA
High School Diploma: , Expected in 05/2014
Cartersville High School - Cartersville, GA
  • Achieved $100,000 6-month sales goal.
  • Implemented new rent collection procedures, increasing rental income for 2019.
  • Managed a portfolio consisting of approximately 200 sites comprising approximately 180,000 square feet.
  • Brought on over 40 properties in 12 month span.
  • Shift Leader at Nineteen.
Activities and Honors
  • Member, Alabama Alumni Association
  • Member, Realtor Association
Websites, Portfolios, Profiles

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Resume Overview

School Attended

  • The University of Alabama
  • Kennesaw State University
  • Cartersville High School

Job Titles Held:

  • Director of Operations
  • Asset Manager
  • Sales Associate
  • Shift Leader


  • Bachelor of Science
  • Some College (No Degree)
  • High School Diploma

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