- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
Seasoned Director of Operations and Real Estate salesperson knowledgeable about Real Estate and Rental Industry operations and offering top-notch project management, team leadership and problem-solving abilities. Ingenious in maximizing resources to meet challenging demands. Analytical leader with excellent multitasking abilities.
- Operations oversight
- Goal setting
- Proficient in Propertyware Software, Microsoft Word, Microsoft Excel
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- Supervision and training
- Customer retention
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Director of Operations, 06/2018 - Current
Luther Burbank Savings – Irvine, CA,
- Ran daily reports to assess performance and make proactive adjustments.
- Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
- Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
- Coordinated schedules and day-to-day activities of crew to satisfy project needs.
- Estimated materials and labor requirements to complete jobs within budgetary and timeline requirements.
- Drove profit increases by leveraging market knowledge and natural leadership talents.
Asset Manager, 05/2017 - 06/2018
Peraton – Lanham, MD,
- Routinely reviewed bank statements, profit and loss statements, inventory reports and accounts payable reports.
- Identified key tax technical issues and reported to senior manager.
- Managed portfolio with wide range of tenants for organization.
- Checked transactions and reporting for compliance with regulatory standards and investigated discrepancies.
- Performed site evaluations.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Earned reputation for good attendance and hard work.
Sales Associate, 04/2015 - 05/2017
Stericycle – San Leandro, CA,
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Negotiated and closed deals with minimal oversight.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Coached team members on security risks and loss prevention to aid in mitigating store theft.
- Helped average of 20+ customers per day by responding to inquiries and locating products.
- Prepared cash deposits up to $20,000.00 with zero discrepancies.
- Sold various products by explaining unique features and educating customers on proper application.
- Won store sales competition
- Educated customers on product and service offerings.
- Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
Shift Leader, 05/2013 - 06/2015
Bakers Square – Coon Rapids, MN,
- Set up, adjusted and maintained machines to keep production operating at peak levels and consistently meet challenging daily demands.
- Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
- Conducted weekly inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Trained and supervised team member to maximize performance and meet daily objectives.
- Documented daily production levels, materials use and special incidents to keep management informed of all activities.
- Complied with all company safety procedures, policies and regulations to promote safe working environment.
- Maintained composure and level-headed mentality during challenging situations to best resolve situations and serve business needs.
- Kept areas clean, neat and inspection-ready at all times, maintaining strict compliance with health code guidelines to keep products within tight tolerances.
- Mentored team members on techniques necessary to complete job tasks.
- Participated in daily shift exchanges to coordinate tasks and handle special needs.
Bachelor of Science: General Business, Expected in 05/2020
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The University of Alabama - Tuscaloosa, AL
GPA:
: Business Management, Expected in
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Kennesaw State University - Kennesaw, GA
GPA:
High School Diploma: , Expected in 05/2014
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Cartersville High School - Cartersville, GA
GPA:
- Achieved $100,000 6-month sales goal.
- Implemented new rent collection procedures, increasing rental income for 2019.
- Managed a portfolio consisting of approximately 200 sites comprising approximately 180,000 square feet.
- Brought on over 40 properties in 12 month span.
- Shift Leader at Nineteen.
- Member, Alabama Alumni Association
- Member, Realtor Association
Websites, Portfolios, Profiles
- https://www.linkedin.com/in/kenny-Claire-a70b76145/
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