Director Of Operations Resume Example Zerolift Autolab, LLC

DIRECTOR OF OPERATIONS

Core Qualifications

Customer Service and Quality Assurance
Total Business Management
Strong Written and Verbal Communication
Project Management
Strong Analytical and People Management
Excellent Organization Skills
Mac and PC Proficient
Team Building, Mentoring, and Leadership
Cross Functional Multi-Tasking
Marketing, Engaging, and Promoting
Budgeting, Forecasting, and Delivering
360 Degree Leadership Skills
Adobe Suite Proficient
Microsoft Office Applications

Professional Experience

Director of Operations01/2010 to 01/2013Zerolift Autolab, LLCFairfield, Ohio

Directed operations, marketing, social media, sales, accounting, information systems, and human resources functions for a small company growing in multiple directions.
Led the company from only performance automotive sales and service to automotive sales and service with in-house brand manufactured goods, importing automotive goods from Japan for wholesale clientele, small and large scale automotive race events, social media presents, and developed an apparel company.
Set aggressive and challenging goals for growth in revenue and market share Increased company scale by becoming a wholesale client to salvage yards throughout the Midwest Managed companies on a daily basis, which included sales, purchasing, manufacturing, distribution, service, and installation Built a thriving social media strategy for the three facets of the company Project management of a 2 year consecutive week drag racing event endorsed by local law enforcement, politicians and city officials Delivered a building move, remodel, and full IT changeover on time and under budget Maintain continuous alignment to the new business model and organizational objectives for continued growth.

Social Media Community Manager01/2008 to 01/2010The Procter and Gamble CoCincinnati, Ohio

Provide overall community site management and administration; developing and maintaining site standards and best practices; tracking and seeding relevant conversations; provisioning and deleting communities/wikis; and monitoring community inactivity.
Fostered the beginnings of several billion-dollar brands' social media pages Managed vendors, legal, brand, and marketing for a one voice experience Built relationships with vendors and consumers in North America, Australia, and New Zealand Prepared project documentation and end user documentation for Ratings and Review competencies Monitored online conversations and participate in them to build brand visibility and thought leadership Conducted vendor evaluations and developed custom methodologies.

Business Manager01/2006 to 01/2009Zerolift Autolab, LLCFairfield, Ohio

Implemented a completely new sales strategy for the company; Developed inventory procedures and policies, created and maintained budgetary controls, and day-to-day standards.
Managed a staff of 3 mechanics, one office administrator, maintaining schedules, and evaluations Delivered a new payroll system, streamlined accounts payable, and organized company structure Kept staff well informed of changes within the organization and general corporate news Produced sales trend up 7% with Cost of Goods Sold down 12%.

Sales Manager01/2005 to 01/2006Circuit City IncCincinnati, Ohio

Implemented an effective sales plan.
Forecasted departmental sales, maintained budgetary controls, loss prevention, inventory control, and merchandising standards.
Oversaw staff of 18 sales associates, maintaining schedules, performing evaluations, and conducting training sessions Delivered $6 million in annual gross departmental sales (ranked 22 of top 25) Finished at 118% of sales plan year-to-date Challenged others to develop as leaders while serving as a role model and mentor.

Store Manager01/2001 to 01/2005OfficeMax IncCincinnati, Ohio

Sales and store manager for 4 years for a $5 million office supply store.
Demonstrated track record of combining sales leadership with sound business practices to position retailer for long-term growth and profitability.
Completed all facets of retail store management including client training, scheduling, visual merchandising, sales, inventory control, manager/employee supervision, and acted as liaison between regional/district managers, staff, and other store locations Conducted effective performance evaluations and mentored those with less experience Directed three assistant managers and twenty-two store employees Delivered a 13% sales gain within 4-months, which enabled store (previously operatingat loss) to achieve its sales goal of $4.8 million.

Education

Bachelors Degree: Business Administration Finance and Management2010Thomas More CollegeCrestview Hills, KentuckyGPA: Graduated with HonorsBusiness Administration Finance and Management Graduated with Honors

Materials Engineering2001University of CincinnatiCincinnati, OhioMaterials Engineering Member of the UC Marching Band

High School Diploma1999Tippecanoe High SchoolTipp City, Ohio

Skills

accounting, accounts payable, Adobe Suite, automotive, Budgeting, budget, Business Management, clientele, client, Customer Service, documentation, Forecasting, Functional, human resources, information systems, inventory, inventory control, law enforcement, Team Building, Leadership, Leadership Skills, legal, loss prevention, Mac, People Management, employee supervision, marketing, market, mentor, Mentoring, merchandising, Microsoft Office Applications, office, Multi-Tasking, Organization Skills, organizational, payroll, PC Proficient, policies, Project Management, purchasing, Quality Assurance, retail, Sales, scheduling, sound, strategy, user documentation, trend, Verbal Communication, Written

Resume Overview

Companies Worked For:

Zerolift Autolab, LLC
The Procter and Gamble Co
Circuit City Inc
OfficeMax Inc

School Attended

Thomas More College
University of Cincinnati
Tippecanoe High School

Job Titles Held:

Director of Operations
Social Media Community Manager
Business Manager
Sales Manager
Store Manager

Degrees

Bachelors Degree : Business Administration Finance and Management 2010
Materials Engineering 2001
High School Diploma 1999

Director of Operations Resume Example

Resume Score: 90%

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