Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Accomplished and driven detail-oriented Registered Nurse with extensive Health Service Administration expertise combined with effective leadership and clinical oversight skills, working within a diverse patient population. Effective collaborator to maintain employee efficiency, accuracy and quality of services being delivered. Well-versed developing and improving program policies and procedures, while adhering to budget guidelines and controlling quality.
Conducted research into related medical issues and care standards.
Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Coordinated with healthcare team to establish, enact and evaluate patient care plans.
Participated in continuing education programs along with NCCHC and ACA standards for correctional healthcare.
Evaluated appropriate steps for patient treatment following careful review of healthcare medical regimen along with staffing matrix.
Enforced organization policies and exercised non-biased judgment while leading nursing staff in fiscally sound patient care, recordkeeping and professional communication.
Addressed unit staff concerns, including staffing ratios, resource management, allocation of responsibilities and optimized workload management.
Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
Achieved cost-savings by developing functional solutions to nursing shortages and utilizing resources available to streamline processes and reduce the percentage of problems that may occur.
Created agendas and communication materials for team meetings.
Improved operations by working with team members and customers to find workable solutions.
Performed site evaluations, customer surveys and team audits.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
02/2017 to 09/2019
Health Services AdministratorCedarbrook Senior Living Management – Troy, MI,
Direct operational oversight and leadership for an average daily population of 2,500 patients of two correctional facilities, and a 128.8 FTE healthcare contract for 166 personnel.
Operational oversight; Medical Department, Mental Health Department, Nursing Department and Pharmacy to identify trends, and analyzing delivery of patient care and related costs to optimize site processes and reduce operational spending.
Reduced operating costs by 21% in 60 days, by combining positions, reducing the cost of utilizing agency/locum personal payroll expenditures, and strategic utilization of existing resources.
Provided ongoing analysis of revenue and expenses for multiple departments, and carried out solutions for compliance of expenditures.
Collaboratively work with Medical Director, Director of Nursing, Mental Health Director, and Chief Psychiatrist to establish objectives and goals for high acuity patients and their care.
Maintained logs and spreadsheets to accurately track finances, progress of work performances, and employee hours.
Established and monitored contracts that were related to the strategic mission of the healthcare system.
Build key partnerships with community leaders to streamline patient care continuity upon release.
Ensure on-going continuing education, credentialing, and licensure requirements were in compliance according to site policies and state and federal guidelines.
Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
Prepare monthly compliance reports to identify variances and recommend modifications to minimize risk and improve processes and outcomes.
02/2014 to 04/2017
Director of NursingArmor Correctional Health Services – City, STATE,
Direct oversight of nursing operations; 36 nursing staff, 5 Medical Assistants, Infection control RN, Pharmacy Nurse and Educator.
Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
Establish training materials to improve continuing education and training of new healthcare staff.
Investigate patient grievances and process responses for resolution.
Developed weekly reports to reflect current vacancies and staffing needs.
Provide necessary employee counseling and coaching as it relates to facilities policies and procedures.
Coordinated monthly all staff meetings covering; current quality assurance data and processes to improve, safety, mental health education, security communications, and administrative compliance.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Responded to patient emergencies and needs-assessment requests to identify course of treatment.
Fostered relationships with patients, medical team, mental health team to achieve individual care plan targets.
Implement incentive programs to improve morale, increase staff retention, and improve healthcare delivery.
Reduced overtime of nursing staff by 12%, increasing productivity and generating positive reflection on management.
Reviewed incident reports within establishment, state, and federal guidelines, for accuracy and proper notification to family, physicians and other agencies as required by regulations.
Assessed competency of clinical staff to promote quality, continuity and safety.
Administered executive supervision, exercising independent judgment to select proper course of action in policies and procedures.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Educated pharmacy assistants on medication assistance, ordering and insurance issues.
Recruited well-qualified candidates to fill vacancies and offer residents unparalleled care.
Participated in Vivitrol meetings with department heads to discuss census admissions into the program, and continuity of care expectations upon release.
Education and Training
Expected in 01/2015
Bachelor of Science: Western Governors University - Salt Lake City, UT GPA:
3.8 GPA
Provost Honor List
Expected in 05/2013
Associate of Applied Science: Milwaukee Area Technical College - Milwaukee, WI GPA:
Certifications
Legal Nurse Consulting / Current - Vickie Milazzo Institute 2019-2020
Basic Life Support (BLS) Certification (2018-2020)
Current CCHP certification - Certified Correctional Healthcare Professional 2015
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
