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director of nursing resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Excellent leader, mentor and recruiter, supporting staff and local community. Clear understanding and passion long term care insurance., regulatory compliance along with proven results in long term care. Insightful RN with over 23 years of geriatric experience managing busy healthcare facilities and LTC insurance case management team. Deliver positive patient experience through administration of top-quality care. Skilled in conflict resolution, records oversight and care coordination with multidisciplinary team. Results-focused professional with strength in communication, care planning and assessments. Proactive leader with strengths in communication and collaboration. Proficient in leveraging cost savings while providing quality care. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. Results-oriented nursing home leader knowledgeable about effective recruitment, training and leadership strategies to maintain employee efficiency, accuracy and quality of services. Well-organized and resourceful with a proactive mindset and good communication skills. Iowa-Licensed. Detail-oriented Medical and Health Services Manager passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. driving team collaboration. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. Results-focused [Industry] professional with strength in [Skill], [Task] and [Task]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

Skills
  • Multidisciplinary team collaboration
  • Clear understanding of Long Term Care Insurance Policies
  • Care planning
  • Proven communication skills
  • Regulatory requirements
  • Records management
  • Quality assurance controls
  • Records maintenance
  • Staff supervision
  • Facility oversight
  • Schedule management
  • Acute and rehabilitative care
  • Patient assessments
  • Performance management
Experience
Director of Nursing, 10/2009 to Current
Community Care Of Rutherford CountyMount View Estates, TN,
  • Coordinated medical and health services in compliance with government regulations and policies set by board of trustees.
  • Review incident reports daily for accuracy and proper notification to family, physicians and other agencies as required by regulations.
  • Assessed competency of clinical staff to promote quality, continuity and safety.
  • Reviewed daily documentation of dispensing of controlled substances, immediately noting any discrepancies from shift to shift.
  • Budgeted, managed and scheduled staff of 105 nursing staff, fostering environment supportive of both staff and patients.
  • Monitored development, implementation and updates of individualized care plans.
  • Implemented changes needed to correct deficiencies found during government inspections.
  • Participated in daily meetings with department heads to discuss census information, admissions and discharges for residents.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Developed policies to align procedures with nursing home strategic initiatives and complied with statutory, regulatory, state and federal guidelines.
  • Recruited well-qualified candidates to fill vacancies and offer residents unparalleled care.
  • Implemented new hire training to further develop skills and initiate discussions on task prioritization.
  • Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
  • Communicated with patients with compassion while keeping medical information private.
Care Management Coordinator, 08/2004 to 09/2009
Providence Health & ServicesApple Valley, CA,
Dickman
  • Solicited medical history information from patients to provide best and most effective medical advice.
  • Drove process, efficiency and quality improvements, resulting in decrease in client claim times
  • Collaborated with multi-disciplinary staff to improve overall client services and response times.
  • Communicated with clients, claims analyst and care providers with compassion while keeping medical information private.
  • Coordinated delivery of exceptional timely service to clients by understanding the claims process, evaluating workflows and facilitating positive changes.
  • Recruited well-qualified candidates to fill our care management team.
Charge Registered Nurse, 08/1997 to 01/2005
Armor Correctional Health ServicesMitchells, VA,
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
  • Maintained comprehensive patient care plans and monitored staffs' implementation of physician's orders.
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
  • Imparted medical, operational and patient care knowledge to junior nurses to maximize performance and quality of team operations.
  • Collaborated with physicians and nursing staff to deliver quality care.
  • Administered oral, intramuscular and IV medications to patients and monitored responses.
  • Treated patients by administering various types of medications and therapies.
  • Built and maintained excellent rapport with patients and loved ones.
  • Administered injections, medications and wound care according to needs.
  • Monitored delivery of patient care for entire unit, including implementation of care plans.
  • Organized and delegated tasks during rapid response and high-pressure situations.
  • Educated patients, caregivers, and families on diagnoses, treatment and disease prevention.
  • Assessed and assisted patients with diverse range and comorbid chronic diagnoses, including chronic obstructive pulmonary disease (COPD), asthma, congestive heart failure (CHF), cerebrovascular accidents (CVA), diabetes, and sepsis.
  • Delivered high level of care to every patient.
  • Documented and evaluated effectiveness of care plans and interventions.
  • Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
Education and Training
Associate of Science: Nursing, Expected in 05/1997 to College of Saint Mary - Omaha, NE
GPA:

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Resume Overview

School Attended

  • College of Saint Mary

Job Titles Held:

  • Director of Nursing
  • Care Management Coordinator
  • Charge Registered Nurse

Degrees

  • Associate of Science

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