director of nursing resume example with 5+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Director of Nursing with over 15 years of experience in Nursing. Effective at improving revenue, team productivity and policies to keep the facility operating at a sustainable and profitable level. Well-versed in motivating and retaining employees, building relationships with residents and families and achieving the requirements for continued accreditation .Collaborative and engaging with a proven track record of designing and implementing process improvement that enhance the patient experience and promote the provision of optimal healthcare.

Core Competencies
  • Multidisciplinary team collaboration
  • Accreditation coordination
  • Process Improvement
  • Quality Assurance
  • Strategic Planning
  • Patient Care
  • Operation Management
  • Issue and Conflict Resolution
  • Clinical Team Leadership
  • Patient Education
  • Staff Training and Employee Orientation
Professional Experience
03/2020 to Current Director of Nursing Lake Charles Memorial Hospital | Lake Charles, LA,
  • Managed several CMS Infection Control surveys throughout the Covid 19 Pandemic, preventing any deficiencies from being cited through strategic planning, safety and security as well as through the development and implementation of effective programming and protocols.
  • Designed a Covid-19 Pandemic Task Force, appointing individuals to ensure that employees received exceptional and continuous support at all times in addition to monitoring and ensuring that infection control procedures were realistic and effective.
  • Monitored PPE availability, providing inventory management expertise and determining the most effective amount of supplies necessary to prevent and mitigate shortages while ensuring the materials were available to other institutions.
  • Provided exceptional operation oversight for over 100 employees and 100 residents, confirming, that both short and long term healthcare goals and needs were met and maintained prior and during Covid-Pandemic
  • Provided strategic support and leadership as the Infection Control Preventionist and Risk Manager, analyzing and mitigating operations issues through process development, implementing, and monitoring
  • Opened and headed the clinical oversight to the active Covid 19 unit. Devised and establish policies, procedures and best practices in alignment with regulatory requirements.
  • Decreased PPD from 7.2 to 3.88
  • Implemented Restorative Program 2022
01/2018 to 03/2020 Director of Nursing Lake Charles Memorial Hospital | Lake Charles, LA,
  • Reduced overtime of staff members from 25% to 13% in two months through effective staffing and scheduling. Analyzing patient needs and resource allocation to ensure that patients received timely care without taxing staff.
  • Performed comprehensive operation management, delegating essential processes and executive functions to ensure that patients receive exceptional and individualized care that proactively addresses individual treatment plans and healthcare goals.
  • Facilitated an engaging environment rooted in mutual respect while mentoring all staff and providing each individual employee with timely feedback and information to enhance individual performance of all key performance indicators (KPIs) and deliveries.
  • Communicate necessary process improvements after each process's subsequent design, analysis, and testing to ensure that all employees are up-to-date regarding contemporary healthcare practices and internal procedures to promote consistency in the patient experience.
  • Train staff members and confirm that all certifications and licensure, and other educational requirements are up-to-date and documented, communicating necessary updates to staff members proactively
  • Collaborate with personnel across departments to promote cohesiveness in treatment plan execution and in education provided to both patients and employees regarding healthcare practices and recommendations.
  • Proactively resolve and mitigate issues in a timely manner while sustaining compliance with internal and external standards and promoting the safety and security of all personnel and patients.
  • Simultaneously serve as Risk Manager, continuously observing and evaluating internal processes and procedures to ensure sustained effectiveness and compliance with all appropriate regulations, leading the development and execution of effective continuous improvement initiatives to support employees and clients.
  • Lead the Nursing Team to a deficiency free survey in 2019 and implemented changes needed to correct deficiencies found during government inspections.
12/2016 to 01/2018 Director of Nursing Lake Charles Memorial Hospital | Lake Charles, LA,
  • Improved overall productivity, communications, and accuracy in the performance of all organizational operations among staff members through strategic management and planning concerning restructuring of staffing and management without adding additional expenses.
  • Reduced the use of psychotropic drugs from 24% to 8% by facilitating professional development, trainings, and information distribution to all staff members to ensure that patient care was individualized and effective without sacrificing integrity of medication administration or treatment plan execution.
  • Implemented new hire training to further develop skills and initiate discussions on task prioritization.
  • Reviewed and assessed staff processes, reducing hazards posed for residents and staff while promoting regulatory compliance.
  • Developed policies to align procedures with nursing home strategic initiatives and complied with statutory, regulatory, state and federal guidelines.
Education and Training
Expected in 05/2008 to to Associate of Science | Nursing Amarillo College, Amarillo, TX GPA:
  • Honor Roll 2006-2008
  • 3.8 GPA- Valedictorian
  • American Association of Post- Acute Care Nursing-AAPACN
  • American Association of Nurse Assessment Coordinators- AANAC
  • Leading Age
  • Board Certified Geriatrics
  • Certified Dementia Trainer- CDP
  • Basic Life Support- BLS Instructor, American Heart Association

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Resume Overview

School Attended

  • Amarillo College

Job Titles Held:

  • Director of Nursing
  • Director of Nursing
  • Director of Nursing


  • Associate of Science

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