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director of nursing resume example with 20+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

High-performing and innovative Director of Nursing with 37 years of healthcare experience in long-term care environment. Professionally trained Geriatric Clinical Nurse Specialist with demonstrated ability to lead and motivate outstanding healthcare teams. Well versed in the use of technology to enhance care, improve documentation standards, and consistently evaluating quality assurance and improvement processes. Proven experience in developing and managing person-centered care to encourage our residents to embrace the possibilities of a live lived forward.

Skills
  • Long-Term Care
  • Innovative Leadership skills-28 years in DON role
  • Team Building-Motivating Teams
  • Expert knowledge in Regulatory and Statutory Compliance: CMS and PA State Regulations
  • Use of Electronic Medical Records-Point Click Care
  • Acute Rehabilitation
  • Memory Support
  • Quality Assurance Improvement process (QAPI)
  • Clinical Operations Management
  • Critical Thinking
Work History
05/2007 to Current Director of Nursing Jefferson City Nursing And Rehabilitation Center, Llc | Jefferson City, MO,


  • Oversees the nursing team and overall nursing operation/budget for 262-bed skilled nursing facility
  • Responsible for ensuring our person-centered care meets or exceeds federal and state guidelines
  • Collaborates with team members, interdisciplinary teams, and external groups to coordinate resident care.
  • Performs rounds to observe care and interview team members, residents and families.
  • Establishes new policies and updated existing policies to improve standard of care for residents.
  • Develops positive team member relations, incentives and recognition programs to promote teamwork and mutual respect.
  • Led the nursing team through 3 major renovations/construction over the last 15 years
  • Led the team in choosing, developing, and implementing our electronic medical record Point Click Care (PCC) starting in 2014. Continues to enhance use of PCC to improve work flow, standardization of documentation, track data, and use in quality assurance process improvement (QAPI).
  • Oversees two specialty areas within the skilled nursing facility: rehabilitative nursing care and memory support neighborhoods.
  • Leads the nursing team through good Department of Health survey history including several deficiency-free surveys
  • CMS star rating maintains an overall 5 Star rating
  • The Glen at Willow Valley was named #1 Nursing Home in PA (LTC facilities over for 150 beds) by Newsweek magazine in 2020 and 2021
12/1993 to 05/2007 Director of Nursing Jefferson City Nursing And Rehabilitation Center, Llc | Jefferson City, MO,

Led the nursing teams and managed the overall nursing budget for 3 skilled care facilities over a 14- year span through promotions:


Manor Care Lancaster

Lancaster PA

1997-2007

171 bed LTC facility


Manor Care North

York PA

1995-1997

157 bed LTC facility


Manor Care South

York Pa 1993-1995,

124 bed LTC facility


  • Developed positive employee relations, incentives and recognition programs to promote teamwork and mutual respect.
  • Collaborated with staff, management and external groups to coordinate patient care.
  • Performed rounds to observe care and interview staff, residents and families.
  • Established new policies and updated existing policies to improve standard of care for patients.
  • Participated in interdisciplinary management team meetings to discuss resident status, census changes and resident complaints or concerns.
  • Overseeing the hiring and development of nursing team members.
  • Strong communication skills with residents, families, and physicians as needed.
  • Responsible for ensuring resident care meets or exceeds federal and state guidelines.
  • Good Department of Health survey history including several deficiency-free surveys.
  • Served on the Manor Care Corporate Leadership Committee and trained new DONs.
  • Served as a Manor Care Certified Trainer on Circle of Care Customer service training program. Trained across all departments.
  • Nominated for DON of the year in 2006. Six DONs selected out of 407 facilities.
05/1983 to 12/1993 RN - RN Shift Supervisor Quarryville Presbyterian Retirement Community | City, STATE,
  • Built rapport with residents and family members to deliver exceptional care.
  • Collaborated with physicians to quickly assess residents and deliver appropriate treatment while managing rapidly changing conditions.
  • Performed resident assessments and adjusted care plans accordingly.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
  • Monitored nursing care, resident assessment processes and treatment implementations.
  • Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring residents orders and communicating with interdisciplinary departments.
  • Documented information in resident's medical record, relaying information to clinicians and care providers to facilitate continuity of care.
  • Collaborated with various healthcare professionals to determine specific and individualized care plan based on goals and long-term health.
  • Administered medications and treatments to patients as ordered by physician, maintaining accountability for accurate narcotic count at end of each shift.
  • Worked an a nursing assistant 1983-1985 while attending RN school.
08/1990 to 10/1992 RN and RN Charge Nurse Jennersville Hospital | City, STATE,
  • Provided direct patient care, stabilized patients and determined next course of action on a 45-bed medical surgical unit with telemetry of this acute care hospital
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options, prior to discharge.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
  • Managed care from admission to discharge.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
  • Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments, and supervising team comprised of nurses, LPNs, nursing assistants, and unit clerks.
Education
Expected in 1992 to to Master of Science | Nursing-Gerontological Nurse Specialist University of Delaware, Newark, DE GPA:
Expected in 1989 to to Bachelor of Science | Nursing Millersville University of Pennsylvania, Millersville, PA GPA:
Expected in 1985 to to Nursing Diploma | Nursing St. Joseph Hospital School of Nursing, Lancaster, PA, GPA:
Affiliations

PADONA-Pennsylvania Association Director of Nursing Administration


AADNS-American Association of Directors of Nursing Services




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Resume Overview

School Attended

  • University of Delaware
  • Millersville University of Pennsylvania
  • St. Joseph Hospital School of Nursing

Job Titles Held:

  • Director of Nursing
  • Director of Nursing
  • RN - RN Shift Supervisor
  • RN and RN Charge Nurse

Degrees

  • Master of Science
  • Bachelor of Science
  • Nursing Diploma

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