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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Experienced Director of Nursing with over 9 years of experience in The nursing field. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Accomplishments
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved patient care issues which led to positive patient satisfaction.
Skills
  • Recruiting and Hiring
  • Profitability strategies
  • Budgeting
  • Staff Management
  • Infection Control
  • Quality Management
  • Legal Compliance
  • Quality Improvement
  • Drug utilization review
  • Profit improvements
  • Accreditation coordination
  • Multidisciplinary Team Collaboration
  • HIPAA Compliance
  • Staff Education
  • Treatment Planning
  • Quality Improvement Activities
  • Professional Development
  • Behavioral Health
  • Team Building
Work History
Director of Nursing, 01/2019 to Current
Countryside Health CenterBuchanan, GA,
  • Performed rounds to observe care and interview staff, residents and families.
  • Evaluated work performance of nursing personnel to determine wage increases and implement discipline.
  • Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
  • Collaborated with staff, management and external groups to coordinate patient care.
  • Developed positive employee relations, incentives and recognition programs to promote teamwork and mutual respect.
  • Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
  • Established new policies and updated existing policies to improve standard of care for patients.
  • Participated in daily management team meetings to discuss resident status, census changes and resident complaints or concerns.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
  • Organized and facilitated department head meetings daily, discussing current census, admissions and discharges and patients'.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Direct day-to-day administrative and operational functions for 15-bed facility, providing guidance and leadership to over 12 nurses.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
  • Communicated with patients, ensuring that medical information was kept private.
  • Identified department issues to recommend corrective actions, including Clinical and Operational department issues.
Assistant Director of Nursing, 07/2018 to 01/2019
Benchmark Senior Living25 Cobb Street, MA,
  • Developed positive employee relations, incentives and recognition programs to promote teamwork and mutual respect.
  • Collaborated with staff, management and external groups to coordinate patient care.
  • Established new policies and updated existing policies to improve standard of care for patients.
  • Performed rounds to observe care and interview staff, residents and families.
  • Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
  • Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
  • Offered patients and patrons information on various immunizations including flu, DTaP and HPV vaccines.
  • Communicated with patients, ensuring that medical information was kept private.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Director of Nursing, 12/2017 to 07/2018
Countryside Health CenterBuchanan, GA,
  • Performed rounds to observe care and interview staff, residents and families.
  • Established new policies and updated existing policies to improve standard of care for patients.
  • Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
  • Developed positive employee relations, incentives and recognition programs to promote teamwork and mutual respect.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Communicated with patients, ensuring that medical information was kept private.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
  • Direct day-to-day administrative and operational functions for 120-bed facility, providing guidance and leadership to over 50 employees across more than 2 departments.
  • Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Scheduled surgeries, managed pre-certifications and verified insurance coverage.
Telemetry Registered Nurse, 01/2017 to 12/2017
Adventist Health SystemGrove City, OH,
  • Utilized specialized equipment to track and monitor patients' vital signs.
  • Provided patients with information on such subjects as side effects from medications and benefits of proper nutrition to help promote better outcomes.
  • Observed patient health and side effects from treatments and medications, noting all details in patient chart.
  • Performed hourly rounds on 25-bed floor to monitor equipment function and lead placement.
  • Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities.
  • Administered heart and blood pressure medication to cardiac patients as prescribed by physicians.
  • Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
  • Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Reported patients' status and delegated nurse assignments to achieve optimal outcomes.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Monitored patient reactions after administering medications and IV therapies.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
  • Participated in education activities, including evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit to achieve optimal outcomes.
  • Managed patients recovering from medical or surgical procedures, including facilitating wound care, ostomy care, pressure ulcer prevention and pain management.
  • Collected blood, tissue and other laboratory specimens and prepared for lab testing.
  • Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.
  • Administered different therapies and medications in line with physician orders and treatment plan.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
  • Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.
  • Observed and reported patient condition, progress and medication side effects to accurately document updates.
  • Provided direct patient care, stabilized patients and determined next course of action.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
Education
: Nursing, Expected in
Grand Canyon University - Phoenix, AZ
GPA:
  • Dean's List 2017
: Nursing, Expected in
Chamberlain University - Downers Grove, IL
GPA:
  • Dean's List 2019
  • Member of Sigma Theta Tau International Honor Society
Associate of Science: Nursing, Expected in 05/2016
Jersey College - Teterboro, NJ
GPA:
: Licensed Practical Nurse, Expected in 06/2011
Southern Westchester BOCES - Elmsford, NY
GPA:
Certifications
  • First Aid/CPR Certified

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Resume Overview

School Attended

  • Grand Canyon University
  • Chamberlain University
  • Jersey College
  • Southern Westchester BOCES

Job Titles Held:

  • Director of Nursing
  • Assistant Director of Nursing
  • Director of Nursing
  • Telemetry Registered Nurse

Degrees

  • Associate of Science

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