Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Insightful Director of Nursing with seven years of progressive experience managing busy healthcare facilities. Deliver positive patient experience through administration of top-quality care. Skilled in conflict resolution, records oversight and staff management. Effective at improving revenue, team productivity and policies to keep the facility operating at a sustainable and profitable level. Well-versed in motivating and retaining employees, building relationships with residents and families and achieving the requirements for continued accreditation.

  • Multidisciplinary team collaboration
  • Recruiting and Hiring
  • Accreditation coordination
  • Profitability strategies
  • Regulatory requirements
  • Personnel management
  • Census goals
  • Employee retention strategies
  • Quality assurance controls
  • Staff supervision
  • Facility oversight
09/2016 to Current Director of Nursing Ga Medgroup | Macon, GA,
  • Assessed competency of clinical staff to promote quality, continuity and safety.
  • Administered executive supervision, exercising independent judgment to select proper course of action in policies and procedures.
  • Coordinated medical and health services in compliance with government regulations and policies set by board of trustees.
  • Budgeted, managed and scheduled staff of 35 nurses, 55 nursing assistants fostering environment supportive of both staff and patients.
  • Implemented changes needed to correct deficiencies found during government inspections.
  • Recruited and hired intelligent clinical and administrative staff to bolster skills set of already talented team.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Participated in daily meetings with department heads to discuss census information, admissions and discharges for residents.
  • Reviewed and assessed staff processes, reducing hazards posed for residents and staff while promoting regulatory compliance.
  • Reviewed incident reports daily for accuracy and proper notification to family, physicians and other agencies as required by regulations.
02/2012 to 05/2016 Charge Nurse Pediatric Surgery Community Health System | Scranton, PA,
  • Trained and mentored new RNs on best practices, hospital policies and standards of care.
  • Organized and delegated tasks during rapid response and high-pressure code situations.
  • Built and maintained strong working relationships between nursing department and other discipline.
  • Supported physicians and consultants with tests and procedures.
  • Collaborated with multidisciplinary healthcare specialists to devise, implement, and modify plans of care defining patient outcome goals; communicate with patients and caregivers to drive patient advocacy objectives.
  • Coordinated and led nursing education, including in-services, facilitating nurse leadership development and career growth.
  • Performed IV infusions, intramuscular injections, peritoneal dialysis, IV pushes and oral subcutaneous.
  • Precepted new staff nurses to provide education on hospital policies and procedures, patient care skills, medical procedures and techniques, and patient assessments and interventions.
  • Administered prescribed medications and started intravenous fluids to address patient symptoms and underlying etiologies.
  • Utilized Situation-Background-Assessment-Recommendation (SBAR) and electronic health records to document treatments and patient status observations.
  • Delivered high level of care to every patient.
  • Led patient care team and served as Nurse in Charge of health center.
08/2010 to 12/2011 ICU/CCU RN Conroe Regional Medical Center | City, STATE,
  • Achieved best possible outcomes for nursing sensitive indicators, core measures, HCAPS, patient satisfaction and associate satisfaction.
  • Completed patient assessments, triaged and recorded patient histories, symptoms and observations.
  • Performed nursing care following prescribed rules, policies, protocol and procedures.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Administered oral, IV and intra-muscular medications and monitored patient reactions.
  • Treated patients using pharmacological and non-pharmacological treatment modalities to address various disorders, diseases and injuries.
  • Evaluated and adjusted life support equipment, tubing and peripheral devices providing critical assistance to fragile patients.
  • Used facility EMR system to update patient records, transmit prescriptions and transfer files.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
  • Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
  • Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
  • Delivered quality care and comfort to patients with heart failure, pulmonary hypertension, pulmonary embolisms and end-stage renal disease.
  • Observed strict safety measures, including checking medication dosages before administration to patients.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
Education and Training
Expected in 12/2006 Bachelor of Science | Nursing Northwestern State University of Louisiana, Natchitoches, LA GPA:
Expected in 11/2019 Master of Science | Nursing Western Governors University, Salt Lake City, UT GPA:
  • First Aid/CPR (BLS)
  • Certified Infection Preventionist
  • Certified Wound Nurse

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School Attended

  • Northwestern State University of Louisiana
  • Western Governors University

Job Titles Held:

  • Director of Nursing
  • Charge Nurse Pediatric Surgery


  • Bachelor of Science
  • Master of Science

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