Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach. Motivated Director brings strong leadership and planning talents. Proven skills in building and directing strong teams to achieve challenging objectives. Deep understanding of manufacturing practices and market conditions. Successfully direct and improve work of field crews completing hospitality orders working under tight deadlines. Focused on maximizing quality, code compliance and efficiency while meeting budget and design guidelines. Experienced in warehouse operations. Demonstrated strategic thinking and confident decision-making abilities. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Skills
Operations oversight
Leadership training
Financial controls implementation
Capital improvement planning
Policy/program development
Recruiting and hiring
Proficient in AS400, Outlook, Word, Excel, PowerPoint
Schedule management
Cross-functional team management
Employee management
Bilingual English and Spanish
Employee development
Customer Support
MS Office proficiency
Verbal Communication
Education and Training
Contra Costa CollegeSan Pablo, Expected in – –:Community Psychology - GPA:
Completed various courses in Management Training with Fred Pryor seminars.
Green belt Lean six sigma.
Experience
Schneider Electric - Director of Operations Branchburg, NJ, 01/2018 - 11/2021
Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
Coordinated schedules and day-to-day activities of crew to satisfy project needs.
Assigned work to employees based on project requirements and individual team member strengths.
Improved training to reduce knowledge gaps and eliminate performance roadblocks.
Conferred with other managers, technical personnel and team leaders to coordinate site work and maintain tight schedules.
Hired, coached and mentored team of 20+ warehouse team associates.
Trained employees on business principles, best practices, protocol and system usage.
Represented integrity and professionalism in all areas of business, serving as mentor and roll model to staff.
Directed all day-to-day operations of manufacturing facility to provide safe and enjoyable guest experience.
Provided leadership to 60+ employees through coaching, feedback and performance management.
Conducted staff evaluations and determined promotions and realignments or reductions in workforce.
Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.
Assessed team proficiencies, identifying and targeting areas for improvement.
Managed scheduling for 50+ employees to optimize productivity.
Recruited, identified, and developed warehouse team members and implemented training and development programs to successfully exceed retention targets.
Checked supply against demand by overseeing all merchandising decisions, replenishment and inventory management.
Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
Monitored work areas for cleanliness and functionality and removed obstacles for safety.
Exela Technologies Inc. - Sr Production and Warehouse Inventory Manager Ks, KS, 04/2012 - 01/2019
Maintained productive warehouse environment for organization's complete inventory needs by training, managing and motivating staff to meet challenging demands.
Improved logistics and supply chain management by continuously reviewing systems and seeking out opportunities to reduce lost items, eliminate bottlenecks and enhance storage management.
Revamped inventory processes to align supply levels with projections.
Directed cycle counts every day and full audits every quarter.
Authored, updated and monitored compliance with standard operating procedures.
Oversaw millions in inventory with over 5k SKUs using AS400 and wireless warehouse to reliably track levels and predict order needs, creating best sellers bins to accelerate shipping.
Allocated resources and set schedules after analyzing product usage to maximize coverage.
Defined warehouse policies, inventory requirements and replenishment guidelines for 5K inventory items.
Established warehouse policies, minimums and maximums, safety stock for thousands of stock codes.
Reported maintenance and repair needs for transportation vehicles and equipment.
Consistently met company and department objectives within budget and time constraints.
Handled all departmental scheduling to maintain proper staffing for all shifts.
Rolled out new product to over 500 locations which centralized shipping processes and improved control over time and costs.
Recruited top talent through interviews and personnel recommendations.
Supervised staff of 60+ employees in daily activities, delivering continuous training and coaching to bolster each employee�s skill set.
Analyzed operational performance and implemented plans to attain organizational and financial goals.
Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
Adhered to company audit rules during inventory counts with 99.9% accuracy.
Palecek - Invetnory and QA Warehouse Manager / HR Liaison City, STATE, 01/1999 - 04/2012
Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
Provided information to shipping and receiving personnel regarding inventory stock.
Increased productivity through cross-training and thorough training of both current employees and new hires.
Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
Satisfied reporting requirements with timely and accurate logging of daily activities.
Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
Managed warehouse system updates to increase productivity and reduce errors.
Reconciled domestic and international receiving records for purchasing and accounting departments.
Promoted performance improvements by coaching, counseling and disciplining personnel and appraising job results.
Complied with all local, state and federal requirements involving receiving and handling of hazardous/unknown materials.
Worked with educators to developed individualized plans of support.
Teamed up with various groups to optimize understanding of business and challenges.
Served as key corporate representative, liaising with various parties in support of operational excellence.
Planned recruitment events for interested applicants and organized onboarding activities for newly hired employees.
Liaised with HR management to devise and update policies based on changing industry and social trends.
Introduced in-house employee career path program to increase long-term business success.
Implemented employee engagement and development activities, presentations and training to maximize productivity and unite workforce.
Liaised between employees and senior leadership to address inquiries, complete contract processing and foster problem resolution.
Managed full-cycle recruiting processes for managerial and executive-level vacancies.
Attended Bay Area's various job fairs
Palecek - Order Entry Specialist City, STATE, 1998 - 1999
Read and understood pick sheets in order to prepare accurate customer orders.
Provided order tracking information and resolved issues when needed.
Maintained up-to-date knowledge of reports practices and other areas of interest to accurately fulfill orders and answer customer questions.
Processed and documented transactions in company database.
Verified accuracy of information and executed clarification of orders.
Verified client information and validated data before creating shipping paperwork and internal documents.
Palececk - International Customer Service Associate City, STATE, 1997 - 1998
Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
Educated customers on special pricing opportunities and company offerings.
Supported company and clients, including addressing inquiries, resolving issues and managing customer relations.
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
Consulted with customers regarding needs and addressed concerns.
Supported operational improvements and resolution of problems to deliver top-notch customer service in English and Spanish.
Palecek - Mail Room Associate City, STATE, 1996 - 1997
Delivered inter-office mail to various departments and individuals within organization and collected mail to be sent out.
Coordinated mail delivery services with carriers including USPS, UPS and FedEx.
Maintained adequate supply of shipping materials, including boxes, tape and labels.
Trained staff on equipment operations and mailroom procedures.
Executed highest level of confidentiality in handling mail at all times.
Performed basic cleaning and maintenance on equipment, troubleshooting and making adjustments when necessary.
Inspected and weighed mail, affixing correct postage based upon type, weight and destination.
Operated postage meter in most cost-effective way possible, affixing proper postage amount before printing to reduce risk of label or envelope wastage.
Recorded name of sender, date of receipt and location of receiver of special delivery mail.
Placed incoming and outgoing letters and packages into containers based on destination and type, applying appropriate identifying tags on sacks and bins.
Weighed parcels, calculating costs based on type, total weight, and final destination.
WCCUSD - Bilingual Teacher's Assistant City, STATE, 1994 - 1996
Communicated regularly with parents, teachers and administrators about students' progress and needs.
Led instruction for small groups of children.
Promoted calm, disciplined classroom setting for successful learning.
Graded tests, quizzes and homework and explained errors for students to correct.
Assisted fellow teachers with assignment development, special projects, tests, administrative updates and grading.
Established positive relationships with students, parents, fellow teachers and school administrators.
Helped students master learning concepts through one-on-one and small group tutoring.
Handled diverse tasks for teachers, including clerical support, classroom management and document coordination.
Fulfilled multiple duties, including tutoring basic skills and grading homework and exams.
Conducted special assessments and tutoring sessions to support individual student needs.
Social Security Administration - Social Security Administrator City, STATE, 1994 - 1994
Diligently and efficiently prepared notices to beneficiaries.
Corresponded with state-wide Social Security offices in both English and Spanish, facilitating all the facets of office operations.
Maintain a cooperative and professional relationship with supervisors and peers.
Languages
English:
Professional
Negotiated:
Spanish:
Professional
Negotiated:
Accomplishments
Promoted to Director of Operations, due to on going completion of by meeting monthly and yearly companies goals
Led team to achieve high production levels , earning recognition from upper management and financial reward.
Developed relationships with senior management throughout corporation and typically exceeded completions.
Activities and Honors
PalececkRichmondInventory
Community driven, food, clothes banks for local community
Active participant in school activities
Religion teacher for more than 10yrs
Participate in local education/city events
Enjoy exercising and long walks
Additional Information
Professional who sees potential and develops people and still focuses in meeting goals.
Great communication skills. Honest and transparent, lead by example.
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