director of human resources office manager resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

To apply my analytical and strong managerial skills. My advanced qualifications fit in with any situation, I am a strong team player and I can work both independently or within a team structure. I am a energetic Office Manager with 10 years experience in high-level executive support roles. I am Organized and professional. Dedicated and focused with all job levels and who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.

  • Computer programs such as Century 21, IDS, Alpha 5, HRIS System Implementation
  • Compensation & Benefit Programs
  • Employee & Labor Law
  • Regulatory Compliance
  • Development and Training Programs
  • Employee and Customer Relations
  • Policy design & Administration
  • Corporate Safety and Security
  • Employee Recruitment and Retention
  • Accounting AP/AR
  • Customer Service
  • Human Resources
  • CRT Data Entry
  • 10-Key by touch
  • Typing WPM 60
  • MS Office Suite
  • Excel

Associates of Science Degree in Business Management 2005

Bachelor of Science Degree in Organizational Leadership 2015

Graduate of Havasu Leadership Development 2015

Customer Service Excellence award 2001

06/2013 to Current Director of Human Resources/Office Manager New Horizons | City, STATE,
  • Recruited Personnel Annual Benefits Program (Sourced and researched new Healthcare Reform Laws) Maintained personnel records (Made sure all certifications were up to date) On Board new personnel (Into Paychex and IDS Alpha 5 system) Analytical Skills/ Scheduling Write and implement new policy Annual Reviews Payroll/Accounts Payable Research and review employment law Successfully got two EEOC claims closed.
  • Accomplishments: I reduced the number of accidents from 10 to 0 by implementing a safety program.
  • I was able to get each employee a bonus along with a 3% base pay increase.
  • I implemented an employee appreciation program and worked to increase the moral of the company.
  • By doing this I was able to lower the turnover rate from 76% to 46% in one year.
  • I entered into the Havasu Leadership program and learned what it takes to be a Community Leader, I returned to college after a ten year hiatus to get my BS degree in Organizational Leadership within a 24 month period.
11/2009 to 06/2013 Manual Order Processor CoreLogic American Driving Records | City, STATE,
  • CoreLogic American Driving Records.
  • Maintained all incoming and outgoing MVR records for Pennsylvania, Tracked and recorded daily results for MVR orders.
  • Tracked and recorded all incoming and outgoing Vehicle records.
  • Implemented and maintained a record of all turnaround times and costs applied. Restructured the ordering site implementing cost saving ordering methods.
  • Created, organized, and set up an information center for manuals and schematics.
  • Result: Better access to needed information, and less time searching for it.
1993 to 2004 Purchasing Manager /Customer Service Manager Heller Seasonings Dba Newly Weds Foods | City, STATE,
  • With Newly Weds Foods I was promoted to Purchasing Manager procuring spices and materials for production implement pricing structures, maintained daily schedule for three shifts and communicated as a liaison to the corporate office.
  • With Heller Seasonings I was Customer Service/Office Manager, I managed three others in ensuring the highest quality and quantity of customer service for both internal and external customers.
  • I affectively communicated needs between the customer and the sales team. 2004-2009.
Expected in 2005 to to Business Degree | Business Management Modesto Community College, Modesto, California GPA:
Expected in Dec 2015 to to Bachelor of Science Degree | Organizational Leadership Arizona State University, Lake Havasu City, AZ GPA:
Expected in 1990 to to Diploma | Tracy High School, Tracy, California GPA:

I possess the following skills that may relate to your current needs:

Human Resource:Hiring, Human Resources Management, Benefits Administration, Performance Management, Communication Processes, Compensation and Wage Structure, Supports Diversity, Classifying Employees, Employment Law, Laws Against Sexual Harassment, Organization

Inventory controller:Working knowledge of inventory control practices.

Customer Service: maintaining effective customer service for all internal and external Company XYZ customers by utilizing excellent, in-depth knowledge of company products and programs as well as team members within the Customer Service Department

Accounting/Payroll: 15 plus years experience with payroll, and accounting functions which included processing and controlling payroll functions, quarterly taxes, garnishments and overtime cost reduction programs. Accounting experiences include payables, receivables, monthly financial reports, and annual audits.

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Resume Overview

School Attended

  • Modesto Community College
  • Arizona State University
  • Tracy High School

Job Titles Held:

  • Director of Human Resources/Office Manager
  • Manual Order Processor
  • Purchasing Manager /Customer Service Manager


  • Business Degree
  • Bachelor of Science Degree
  • Diploma

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