Certified Human Resources Professional with extensive employee relations experience in a full range of functions, as well as success in simultaneously managing multiple projects.
Responsible for the employee growth and retention within this private school. Increased size of staff by 50% to meet the business needs. Created an efficient Human Resources department to support the employees and management staff. Established a remote administration of all human resource functions for second school located in Tucson, Arizona. Developed and implemented workplace policies for an effective environment and created training programs to address specific needs of the school. Facilitated effective coaching modules to improve relations and career development for staff. Utilize problem solving techniques in the workplace to facilitate compliance as needed. Perform various trainings as needed throughout the school based on departmental needs. Created and implemented agency-wide forms for greater automation within various departments. Responsible for all aspects of the human resources role including employee relations and retention, recruitment, ADA/EO compliance, disability accommodations, interviewing, hiring, ongoing compensation analysis, training, disciplinary proceedings, unemployment, benefits, grievances, terminations and long range organizational planning goals. Implemented the use of an HRIS system to compile and maintain efficient records. As Title IX Coordinator for the agency, I am also responsible for any discriminatory or harassment based claims.
(see below for merger between two insurance companies) Due to the merger of St. Paul Insurance Co. and Travelers Insurance Co. My role as Human Resources/Law Office Administrator changed signficantly. Responsible for supporting departmental needs and staffing issues within the departments. Extensive communication with in-house and outside personnel. Utilized PowerPoint to create office presentations for training and compliance amongst staff and manager. Created databases, documents, tables and graphs to track manager and staff results.
March 1996 - October 2000
Prior to merger with Travelers Insurance Company, my role with St. Paul Fire & Marine Insurance Company involved direct supervision of 12 support staff and oversight of other office personnel including attorneys and paralegals. Responsible for recruiting, interviewing, training, performance reviews, personnel issues and general office procedures. Utilized my extensive human resource skills while traveling to various United States offices to train new human resource administrators. Created a training and procedural manual for all offices in the United States to follow so that protocol was uniform. Administered annual benefit enrollment, benefit changes, corporate policies, time off, employee relations, performance evaluations, merit increases and disability issues. Provided training to all new hires as to office software/technology and office procedures. I also served as liaison between attorneys and support staff. I maintained direct contact with corporate Human Resource department regarding all monthly reporting and human resource issues.
Responsible for the administrative operation and productivity of the law office real estate department. I also carried out title searches on properties and recording of documents on land records. I attended and participated in the real estate closings as needed. I performed general management of the office staff, bookkeeping and supply ordering.
Minor in Political Science
Coursework in core curriculum studies
University of New Haven Paralegal Studies Certificate
Gateway Community College Human Resources Management Certificate
Member of Society for Human Resources Management (SHRM)
Notary Public for State of Connecticut
Member of CCPA
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