Director of HR/People Operations, 03/2020 - Current Marriott International – Junction City, KS,
Managed entire HR function and operations for biotech start-up
Created project management tools that granted visibility to CCO and accountability to Team Members
Wrote content for Careers site, managed rebranding communications and launch of 8BioMed
Managed all employee and consulting conflicts, performance and development activities
Developed HR programs (PTO, 401(k), onboarding, culture development, etc.) to attract and retain Team Members
Implemented ATS and LinkedIn Recruiter to successful fill requisitions during a growth scale
Owned process and communication when Company took a one year hibernation
Director of Human Resources Operations, 09/2011 - 01/2020 Accrete – Bowling Green, NY,
Managed and developed team of 20 direct reports
Developed entire HR offerings to clients, including onboarding, offboarding, recruiting, training, evaluations and development, employee complaints, compensation benchmarking, benefits and payroll
Created roadmap for engineers to develop tools and resources to best support clients needs, most importantly HR Dashboard (1 stop solution for client to see a snapshot of their employee/HR status)
Created and managed all internal HR processes, recruiting (ATS), employee development, Leadership training and HR policies
Created remote support program for all employees across the country to have the ability to virtually experience an office environment
Lead implementation on the HRIS and payroll tools: Gusto, Goco, BambooHR, Allay, Internal HR dashboard, ADP, Ceridian
Improved office efficiency by effectively managing internal communications and correspondence.
Head of Human Resources, 04/2003 - 10/2007 Colorcon, Inc – City, STATE,
Oversaw entire HR function leading five direct reports, including, benefits, compensation, recruiting, employee relations, legal compliance and training and development
Managed and improved benefit programs by conducting employee surveys, negotiating benefit plan designs and costs structure, benchmarking local area and communicating enhancements and changes to employees (Marketing benefits resulted in over $215,000 in cost savings annually)
Lead entire Oracle HRMS implementation, including employee and manager self service modules and transfer to Ceridian payroll
Implemented recruiting, placement practices and procedures to hire top tier diverse talent (This resulted in the ability to attract, hire and retain top level candidates and reduced our turnover to 3% and eliminated outsourcing resulting in a $275,000 saving from recruiting costs)
Designed, managed and conducted leadership training, management success tools to improve employee performance and company productivity and managed entire development, implementation and requirements of global sale training initiative and sales force development
Redesigned compensation plans by evaluating program needs and local market conditions, making budget recommendations and managing the incentive plan
Manager of Organizational Effectiveness - Successfully re-engineered entire customer service, planning and quality assurance departments by analyzing team responsibility and individual performance to determine effectiveness (Implemented peer review process, developed new hire training program and restructured department workflow, reducing errors by over 60%).
Human Resources Communication Consultant, 05/1999 - 10/2003 Mercer Human Resource Consulting – City, STATE,
Consulted, designed and implemented Fortune 100 employee benefit programs, employee review, compensation, health care plans and organizational changes
Wrote brochures, guides, booklets, newsletters, and websites on healthcare and retirement benefits, mergers, new-hire orientations, severance, executive and underwater stock options, compensation (Received IABC EPIC (Excellent Performance in Communications) award for an Audiovisual Interactive Presentation), open enrollment, goal-setting, corporate culture changes, and work/life balance programs
Consulted clients to enhance productivity and effectiveness through restructuring, job analysis and redesign
Designed HTML sites
Professional Summary
Senior Human Resource leader with broad experience in leading human resource teams in pharmaceutical, biotech and tech start ups. Decisive and effective leader with excellent technical, management and generalist skills. Credited with the ability to motivate staff and maintain high productivity and morale while achieving desired results.
Skills
Employee development and engagement
Corporate communications
Leadership training
Negotiating
Recruitment
Benefits and compensation
Organizational Development
Conflict resolution
Process improvement
Operational improvement
Certifications
SPHR - Senior Professional Human Resources SHRM-SCP - Society for Human Resources - Senior Certified Professional
Education
Master of Science: Communication Studies, Expected in - Shippensburg University - Shippensburg, PA, GPA:
Bachelor of Arts: Speech Communication And Rhetoric, Expected in - Shippensburg University of Pennsylvania - Shippensburg, PA GPA:
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