director of hr operations resume example with 8+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Experienced and Certified Senior Professional Human Resource with 10 years of experience creating and implementing HR strategies and initiatives aligned with overall business objectives. Developer of high-value, cost-effective initiatives, promoting employee retention through incentive programs and well-researched compensation packages. Key member of executive leadership team with outstanding record of operational improvement through workforce planning and development.

Pune, Expected in 2005 Post Graduate Diploma : Business Administration, Human Resource Management - GPA :
Chandigarh, Expected in 2003 Bachelor of Arts : - GPA :

SPHR Certified | SAFe Agilist | Leadership in Action | ADP Workforce: HR and Payroll

Work History
Amerihome Mortgage Company - Director of HR and Operations
Westlake Village, CA, 09/2015 - Current
  • Create efficient, scalable and proactive HR function ground up to support company growth.
  • Collaborate with senior leadership to understand organization goals and strategy related to staffing, retention, and customer needs.
  • Create, mentor and manage offshore operations team.
  • Define strategy and oversee development of executive scorecards using KPIs for senior stakeholders and team to determine predictive trends and make effective business decisions regarding talent management.
  • Direct payroll function and administration with focus on process improvement, accuracy, and compliance.
  • Create compensation and benefits structures to align with market conditions and budget demands aimed at employee satisfaction and retention.
  • Select and supervise Human Resources consultants, attorneys, and training specialists, and coordinated with insurance brokers, insurance carriers, pension administrators, and other outside sources.
  • Accountable for HRIS system data integrity, reporting, and management.
  • Identify and monitor organization's culture so that it supports attainment of company's mission, goals and promotes employee satisfaction.
  • Involved in continuous process improvements, including evaluating existing systems and procedures, providing recommendations for changes and improvements, and implementing changes.
  • Manage company-wide process of organization development addressing issues such as workforce planning, key employee retention, organization restructuring, and change management.
  • Play key role in due diligence of HR portion of acquired firm and transition during M&A.
  • Develop strategies to improve employee engagement such as employee recognition program, wellness program and other activities aimed at creating positive work environment.
  • Direct and oversee immigration processing of H1B visas, Green Card applications and other such immigration statuses.
Empower Professionals Inc - HR Director
City, STATE, 08/2012 - 09/2015
  • Developed and implemented HR plans and policies in conjunction with company's overall development plan.
  • Mantained employee personal files, I-9 records including maintenance and confidentiality of department records, background investigation results and adhering to document retention guidelines.
  • Reviewed and negotiated C2C and end client service agreements.
  • Interacted with clients and vendors for new hire onboarding and orientation.
  • Worked with senior management to craft consistent, equitable and competitive compensation and incentives.
  • Administrated Profit Sharing and 401(k) Plan to ensure compliance.
  • Reviewed, revised and oversaw hiring practices and policies including pre-employment process and new hire orientation.
  • Responsible for addressing employee inquiries regarding employment verification, benefits, compensation or immigration related.
  • Well versed with all requirements of immigration and work status like new H1, H1 transfers, OPT, L1, L2, EAD, GC, 1099, C2C and W2.
  • Prepared offer letters, agreements and non-disclosure agreements for new hires.
  • Managed candidate profiles through CRM/Applicant Tracking System with all steps relating to open job requisitions, candidate interviewing process, offer letters, and uploading candidate documentation.
  • Directed accounts payables, billing and validating hours for invoicing and payroll.
  • Assisted in coordinating all LOA/FMLA/ADA.
  • Assisted in mergers and acquisitions pre-bid due diligence.
  • Liaised with Conrep for implementing human resource management system.

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Job Titles Held:

  • Director of HR and Operations
  • HR Director


  • Post Graduate Diploma
  • Bachelor of Arts

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