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Director of Facilities Services Resume Example

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DIRECTOR OF FACILITIES SERVICES
Summary

Talented Director of Facilities Services who excels at enforcing a high level of quality in products and services while building teams and relationships. A commitment to excellence and an unsurpassed work ethic drive the completion of sustainable goals.  

Highlights
  • Process improvement strategies
  • Procedure development
  • Systems implementation
  • Analytical
  • Multi-site operations
  • Cost reduction and containment
  • Inventory control
  • Staff retention

Accomplishments

STAR PERFORMERS Award from MCIWorldcom


Developed and Implemented Environmental process improving efficiency by 30%


Implemented energy efficient lighting with return on investment in 66 days


Implemented Preventive Maintenance Program reducing equipment down time by 47%


Transitioned Preventive Maintenance to Predictive Maintenance cutting cost by 18%


Improved staff retention and productivity by engaging employees in providing issues, thoughts, ideas and solutions for improving process, products and services

Experience
Satanta District HospitalSatanta, KSDirector of Facilities Services07/2013 to Current
  • Developed and managed annual operating budgets for multiple projects
  • Developed 7year Capital Equipment Budget Plan
  • Monitored Construction Projects ensuring blue print accuracy, quality of contractors, adherence to construction standards, adherence to company policies and overall quality of products and services provided
  • Manage multiple department schedules, tasks, projects and meetings simultaneously
  • Developed and Implemented new services creating 2 FTE's and reduced cost by $80,000 a year
  • Continuous improvement process led to zero deficiencies and "Best Practice" the last 3 years
Quality ConstructionSyracuse Satanta, KSOwner08/2002 to Current
  • Residential/Commercial Construction including New, Additions, Bathrooms, Kitchens, Cement, Plumbing, Electrical, Flooring, Roofing, Telecommunications, Fences, ETC.
  • 100% Satisfaction Rating.
Hamilton County HospitalSyracuse, KSDirector of Facilities Services10/2011 to 07/2013
  • Slashed outsourcing cost 85%, by developing maintenance policies, job descriptions and training.
  • Assumed Dietary Manager Duties including, job descriptions, policies, cleaning practices, safety practices and record keeping practices chopping food cost 52% and provided leadership and mentoring to the New Dietary Manager.
  • Excellent Steward of Departmental budgets.
  • Created and implemented Customer Satisfaction Surveys bolstering Continuous Improvement Initiatives with a 97% satisfaction rating.
  • Member of the Managers Committee, Laundry Committee, Safety Committee, Disaster Team Chair, Long Term Resident Council, Sun Flower Square Apt Resident Council Chair, QA/QI Committee and EMR Selection committee.
USD 494 Syracuse High SchoolSyracuse, KSTelecommunication Field Engineer (Turn Key)04/2002 to 08/2002
  • Engineer, design, test and lead an installation crew for the school telecommunication project.
  • Engineer connectivity from all rooms to central office in basement.
  • Engineer connectivity from floor to floor.
  • Engineer connectivity from old school to new school.
  • Design rack and equipment layout and interconnectivity.
  • Run, install, and terminate Fiber, telephone and data cabling.
  • Label all cabling, equipment and provide diagram and flow chart.
WorldcomRichardson, TXSR Field Engineer II07/1999 to 04/2002
  • Star Performer Award.
  • Field and Remote Supervision of multiple crews nationwide.
  • Interviewing, hiring, training, and developing team leaders.
  • Implementation of field handbooks, installation practices and quality standards.
  • Engineering, Designing, Redlines, tracking, shortages, site surveys, and quality audits.
  • Computer generated reports including.
  • Weekly status reports, Time Sheets, Expense Reports, Completion Reports, Arrival Notifications, Quality Audits, Shortage Reports, Redlines Change Report, Project Cost Report and Nightly Maintenance Window Request.
  • Quality Control and adherence to company, state and national codes.
  • Ability to read, interpret and redline blue prints and specs.
  • Communication between management, site personal, vendors, project management, engineering groups, Team leads, and employees via phone, email, and conference calls.
  • On and off site management of teams nationwide in the installation and testing of infrastructure, equipment, power, grounding and cabling.
Tad Telecom (assigned to MCIWorldcom)Syracuse, KSCertified Central Office Installer07/1997 to 07/1999
  • Onsite management of installation crew.
  • Completed all aspects of installation including.
  • infrastructure, power, Fiber Panduit, Cabling (telemetry, DS1, DS3, Fiber, Data, grounding).
  • Complete computer generated reports.
  • Arrival Notice, CPAR, Status Report, Shortage Report, Completion Report, Time Sheets and Quality Audit.
Ranger BoatsSyracuse, KSQuality Control03/1992 to 07/1997
  • Rolling, glazing, gel coating, wiring, tacking, plumbing, repairs, final assembly, inspection, spraying, sanding, inventory and installation of electronic equipment and Quality Control.
  • In addition to my main shift I worked as a floater in all departments as needed to keep the line moving.
  • Inspect, mark quality issues, submit request for correction of quality control issues , fix fractures, gel coat flaws and make sure process was completed to the Quality standards Ranger Boats is known for
Kit ManufacturingMcPherson, KSSpecial Projects Team Leader10/1990 to 03/1992
  • Construction of mobile homes and travel trailers.
  • Read Blue prints and performed all duties according to HUD and UBC specs.
Education
Certificate in Fiber Termination/Testing/Polishing Successfully completed 2 port fiber termination class.1 2002WorldCom Enhancement University, Richardson, TX

The class was relatively new so I was asked to review the testing procedure, ensure training accuracy and provide suggestions for improvents


Completed review and required changes prior to next class beginning.

Certificate in Cam Lite Fiber (1999) Certificate in BNC Termination/Testing1 1999Tad School of Telephony, Mountain Home, ARImplemented the testing procedure with a measured lbs of pull test. Provided Classroom and on sites education for Alcatel 1633 2-4k live conversions.
Ericson Certification/Nortel Certification/Telephony Certification for Installation Practices, Standards, Blue Prints and Testing.1 1989Hutchinson Hospital, Hutchinson, KSEricson Certification Hands on 100%/Written 93% Nortel Certification Hands on 100%/Written 98% Installation Practices, Standards, Blue Prints and Testing Hands on 100%/Written 100%. Ericson Requires 80% on each test to be certified I was the only one out of the class of 65 to pass it. Housekeeping/Floor Finishing Cross training to include all floors, offices, ER, surgery, dinning/kitchen. Floor stripping, sealing, finishing, burnishing, buffing, shampooing and carpet extraction.
1 1988Hutchinson Community College, Hutchinson, KSGPA: GPA: 3.5GPA: 3.5
Business/Computers1 1987Garden City Community College, Garden City, KSGPA: GPA: 4.0Business/Computers GPA: 4.0
Interests

Coaching, teaching, fishing, camping, building things, bowling watching inspiring movies, meeting people, socializing

Skills

Assembly, carpentry, electrical, plumbing, framing, customer satisfaction, designing, implementing, quality control, Life Safety Codes, inventory control, leadership, project management, trouble shooting, problem solving, safety, interpret blue prints, proficient computer skills, email, office, Windows, Excel, policies & procedures, purchasing, budget management, record retention, Preventive Maintenance, Predictive Maintenance, energy efficiency, process development, interviewing, promoting, hiring, termination, cost reduction, efficiency, stream line, continuous improvement, goals, detail, excellence retention in knowledge, team builder, retention of employees, dedicated

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Resume Overview

Companies Worked For:

  • Satanta District Hospital
  • Quality Construction
  • Hamilton County Hospital
  • USD 494 Syracuse High School
  • Worldcom
  • Tad Telecom (assigned to MCIWorldcom)
  • Ranger Boats
  • Kit Manufacturing

School Attended

  • WorldCom Enhancement University
  • Tad School of Telephony
  • Hutchinson Hospital
  • Hutchinson Community College
  • Garden City Community College

Job Titles Held:

  • Director of Facilities Services
  • Owner
  • Telecommunication Field Engineer (Turn Key)
  • SR Field Engineer II
  • Certified Central Office Installer
  • Quality Control
  • Special Projects Team Leader

Degrees

  • Certificate in Fiber Termination/Testing/Polishing Successfully completed 2 port fiber termination class. 1 2002
    Certificate in Cam Lite Fiber (1999) Certificate in BNC Termination/Testing 1 1999
    Ericson Certification/Nortel Certification/Telephony Certification for Installation Practices, Standards, Blue Prints and Testing. 1 1989
    1 1988
    Business/Computers 1 1987

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