Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Sanitization
  • Protocol development
  • Supervising staff
  • Project planning
  • Leadership
  • Time management
  • Coordination
  • People skills
  • Relationship building
  • Problem resolution
  • Maintenance & Repair
  • Decision-making
Director of Facilities Maintenance, 07/2019 to 01/2021
Marriott Vacations WorldwideNewport Beach, CA,
  • Adhered to [State] health and safety regulations in developing and implementing fire facility maintenance protocol.
  • Performed repairs and scheduled maintenance of company equipment.
  • Monitored the supply inventory and submitted orders as needed while complying with maintenance budget restrictions.
  • Mitigated project downtime by effectively managing, scheduling and dispatching technicians for on-site repairs.
  • Monitored employee work levels and optimized performance with strategic approaches.
  • Established and enforced clear safety policies to protect workers from injury.
  • Eliminated knowledge gaps by managing continuous training and mentoring strategies for new and junior personnel.
  • Inspected completed work to assess quality and identify skill or ability issues.
  • Coordinated efficient maintenance schedules to keep systems running at peak levels.
  • Boosted customer satisfaction scores by rolling out new motivational initiative for team workers.
  • Maintained optimal supply levels to meet expected demands without overreaching budget targets.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Chief Engineer, 09/2017 to 07/2019
Amazon.Com, Inc.East Palo Alto, CA,
  • Analyzed system functions, budgets and objectives in order to determine needed changes.
  • Developed and implemented plans for routine preventative maintenance.
  • Improved cost-efficiency and output of diverse facility equipment through corrective maintenance, repair and calibration.
  • Assisted in development of corporate plans, including infrastructure upgrades, equipment replacements and building modifications.
  • Meticulously kept records of building rounds, engineering logs and data sheets.
  • Maintained entire infrastructure and compliance documentation including building drawings and federal, state and local permits and environmental reports.
  • Troubleshot conflicting design and development requirements and special material requirements.
  • Oversaw maintenance and continuous operation of building systems, including mechanical (HVAC), electrical and safety.
  • Identified facility deficiencies, incorporating repair actions into maintenance procedures schedule.
  • Administered hands-on instruction in basic maintenance, safety and troubleshooting procedures.
  • Oversaw activities of contractors working within building and on job sites.
  • Utilized mathematical skills and understanding of engineering principles to design new products.
  • Completed comprehensive code compliance evaluations for all projects.
CEO President, 01/1990 to 06/2017
  • Led organization, established business direction and actualized operational plans to meet goals.
  • Determined revenue and profit impacts of market strategies and led business direction toward profitable channels.
  • Built high-energy, forward-thinking team to modernize legacy operations and keep organization agile in changing conditions.
  • Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
  • Implemented robust policies and organizational structures to underpin successful expansion and drive continuous growth.
  • Enabled organization to scale through rapid growth by identifying and eliminating bottlenecks, risks and other constraints.
  • Oversaw budgetary and financial activities and implemented strategies to grow business and profits.
  • Controlled business direction changes and provided support during restructurings.
  • Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
  • Analyzed and determined courses of action to align operations and revenue performance with organizational goals.
  • Revitalized business plans and realigned company objectives to increase overall profits.
  • Established and oversaw strategic business actions and streamlined operations.
  • Cultivated strong industry relationships with competitors and suppliers to promote cooperative interactions and improve industry insights.
  • Monitored business trend forecasts, adjusting budgets and operational plans to maximize growth and opportunities.
  • Established start-up corporation company, overseeing strategic planning, market analysis, product development and regulatory compliance.
  • Partnered with executive team to define company goals.
Education and Training
High School Diploma: , Expected in 06/1976
Marcellus High School - Marcellus, NY

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  • Marcellus High School

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  • High School Diploma

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