DIRECTOR OF ENGINEERING (ASSUMED CONTROL OVER IT & SUPPORT DEPARTMENTS)
Results-driven IT management executive with over 10 years of experience in diverse industries, including healthcare, e-commerce, and manufacturing. Expertise includes leadership, team building, technical architecture, training and development, disaster recovery planning, and database architecture. Dynamic, resourceful, and extremely driven individual with a deep passion for creating and delivering applications and solutions that empower a team, company, and customer to meet and exceed desired expectations. Technical visionary possessing an uncanny ability of choosing market winners, and proven ability to bring products to market in less time, using paradigm changing methodologies.
New product delivery
Vendor Sourcing / Partnership Building
Software Development Methodologies
Designed and implemented rapid development methodology that resulted in project life cycle time from 12+ months to 7 months.
Strategically increased productivity by 60% through the implementation of various process improvements.
Initiated new software development project which resulted in the creation of companies first new SaaS application suite in over 10 years - within 9 months.
Implemented and oversaw the successful release of multiple major/minor releases of roughly 10 legacy software products.
Multiple awards won for software innovation
Director of Engineering (assumed control over IT & Support departments), 06/2016 to CurrentMicroMain Corporation － Austin, TX
Led teams in the coordinated management of new software
systems installation and staff training on software use, while providing
Overhauled processes in numerous areas of support resulting in a 10% jump in customer satisfaction within 2 months, to above industry standards (97%).
Spearheaded re-implementation of product fulfillment managing process with vendor partner, resulting in faster product delivery with fewer issues.
Director of Engineering, 04/2015 to CurrentMicroMain Corporation － Austin, TX
Spearheaded software projects, resulting in first company SaaS product, and first new product suite in less than 9 months development.
Ensure projects align with company processes, tactical planning, and strategic vision by re-engineering applications and implementing process improvements.
Strengthened company's product offering by leading implementation of award-winning BI tool in current and new product lines.
Oversaw multi-stream approach to employee recruitment and retention resulting in 100% retention for 12+ months.
Shifted programming and development paradigm to better align with company vision and goals.
Fostered community relationships for employee recruitment and overall company visibility resulting in implementation of multiple successful internships and training programs.
Enterprise Architect / Technical Lead, 10/2014 to 03/2015Technosoft Corporation
Designed applications for a broad swath of end-users, with a variety of business logic requirements.
Acted as a business analyst to perform requirements gathering and effectively support the entire SDLC during project implementation.
Performed the function of technical product manager for off-shore development team located in India resulting in increased cross-functional teamwork.
Database Developer, 05/2014 to 10/2014Technosoft Corporation
Led effort on an integration and migration project within the healthcare vertical for a large, and well established hospital in the DC Metro area.
Leveraged a variety of software development tools and languages to implement project successfully.
Drove the database re-architecture resulting in the successful implementation into a new back-end platform.
Initiated and designed a large-scale integration's project involving MS InfoPath form development to replace paperwork and word document submissions, all to feed directly into the newly created back end.
Earned reputation for going above and beyond, and completing projects on-time and above expectation.
US Director of IT / Operations , 08/2012 to 05/2014Citrisys Solutions
Gathered and analyzed market information and used findings to define product strategy.
Drove business KPIs through rapid iteration of customer-facing product features.
Spearheaded development efforts by hiring and developed training programs for software development staff.
Effectively managed offshore development teams, allocating resources to ongoing projects and enforcing deadlines resulting in increased efficiency and on-time project delivery.
Prepared and presented technical proposals for clients.
Developed and maintained database for CRM & ERP purposes.
Assisted in driving goals and business needs Involved in IT procurement process across for global business (across 4 countries).
Software Developer / Analyst , 05/2012 to 08/2012Citrisys Solutions
Worked on Drupal web development, AMP stack (WAMP/LAMP) as well as database development using SQL Server(2012) and MS Access (2007+).
Acted as Project Manager for India Offshore team Worked on a variety of projects within several industry verticals (retail, e-business, manufacturing, etc..) Was recognized for leadership skills and promoted to Director of IT / Operations for the US
Leading Petty Officer, 05/2008 to 06/2011US NAVY
Developed a robust database application to track service members going through medical retirement process using MS Access(2007 & 2010) using macros and VBA code for business logic and reporting.
Worked with all major stakeholders and end-users for full-spectrum requirements gathering, including use- case scenarios and custom tailored front-end UI's.
Developed security and back-up maintenance plan to adhere to HIPAA requirements
Managed a staff of 20 personnel, civilian and military
MSIT:Information Technology - Database Specialization,2017University of Maryland University College － Adelphi, MDInformation Technology - Database Specialization
BS:Computer and Information Science,2014University of Maryland University College － Adelphi, MDComputer and Information Science