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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Energetic Recruiter with a self-motivated and results-driven mentality combined with strong communication, analytical, problem solving and reasoning skills.  Successful at fostering collaboration and communication between employees, and managers. Focused Team player. Persuasive and strong leader with humble and amiable nature. 

Skills
  • Event preparation
  • Proficient communicator
  • Client relationship management
  • Recruiting and selection techniques
  • Team management
  • Talent Assessment and qualification
  • Quick learner
  • Excellent communication
  • Relationship development
  • Time management skills
  • Strong Leadership skills
  • Team oriented
Experience
Director of Employee Relations, 11/2015 - Current
Nfi Industries Carol Stream, IL,

I was hired on for a Sales and Marketing Assistant initially in 2015.  I willingly took on permits and inspections, rebates, and sales quotes for five Estimators.

I worked one on one with the contractors and the inspectors to build rapport and get our permits and inspections up to date.

I was given more responsibility with applying all the payments and reconciling credit card statements for our company within 2 months of training at Eanes. I took on every opportunity given to me which also included recruiting and dispatching for which I had no previous experience. I wanted to be cross trained and able to learn and grow as much as possible.  I contributed to Eanes by taking initiative in trainings at CAI which included HR Assistant Certificate Program and HR Best Practices: Finding, Hiring and On-boarding the Best.

I have been a strong Team Leader and advocate for Eanes since the first day I started. I have built relationships with all the employees and management team to build unity and culture in our workplace. I have implemented a structured hiring process and on-boarding system consistently across the board. Below, I have listed what I have accomplished in 3.5 years. 

  • Served as link between management and employees by handling questions, building up company moral and helping resolve work-related problems.
  • Facilitated new hire orientations and implemented an on-boarding system. 
  • Represented company interests through monitoring employee concerns and providing thoughtful, remedial recommendations to our leadership team.
  • Monitored new employee progress.
  • Proactively identified and solved complex recruitment problems that impact sales management and business direction.
  • Recruited for various positions across multiple sites with Hire Dimensions.
  • Coordinated full-cycle recruiting efforts by generating requisitions, employing support personnel, sourcing candidates and conducting background checks.
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
  • Planned and executed every event within our company. 
Office Manager, 03/2010 - 10/2012
Emed Miami, FL,
  • Managed daily operations within the office by supporting continuous delivery of excellent services and care.
  • Oversaw office financial management, including AP/AR and payroll administration.
  • Served as main point of contact for outside vendors. 
  • Managed financial documentations such as expense reports and invoices.
  • Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications.
  • Completed quarterly employee performance evaluations to identify deficiencies and recommend improvement strategies.
Retail Sales Consultant, 02/2007 - 03/2010
Comcast Seattle, WA,
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Provided every customer with professional and polite support for sales and service needs.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Utilized strong customer service skills to meet and exceed sales goals by monthly.  I achieved being the top rep in the district 3 times in 3 years. 
  • Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
Bartender/Banquets, 02/2003 - 12/2006
Hilton Wilmington Riverside City, STATE,
  • Provided positive and knowledgeable responses to guest questions and desires.
  • Set up banquet bars, stocked all supplies and put together table arrangements for each event.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance.
  • Studied industry trends to inform planning of bar menu and development of new drink recipes.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
Education and Training
Associate of Applied Science: Hotel & Restaurant Management, Expected in 2006
-
Cape Fear Community College - Wilmington, NC
GPA:

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School Attended

  • Cape Fear Community College

Job Titles Held:

  • Director of Employee Relations
  • Office Manager
  • Retail Sales Consultant
  • Bartender/Banquets

Degrees

  • Associate of Applied Science

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