director of diversity equity and inclusion resume example with 16+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Distinguished Director of Diversity, Equity, and Inclusion with 17 year leadership career and experience providing vision, strategy, and operational execution to education, non-profit, and community organizations with diverse missions and goals. Results-driven visionary thought leader with a stellar record of success developing and implementing equity, diversity, inclusion, and justice (EDIJ) strategies and programs that engage and unite diverse communities, missions, and organizations. Skilled at creating compelling short and long term strategic plan, goals, and vision to move EDIJ initiatives forward with measurable outcomes, communicating a call to action, and building high performing teams who are passionate and enthusiastic about achieving organizational objectives and goals through the lens of equity, diversity, inclusion, and justice. Recognized community leader and public speaker with expertise in topics on leadership, race, bias, intersectionality, civic engagement, conflict resolution, professional growth and development. Demonstrated success in providing intra and interdepartmental team leadership and development to foster personal and professional growth and resolve conflicts. Organized with expertise in communication and solution oriented approaches to leadership.

  • Policy review and revision
  • Conflict and Crisis Resolution
  • Data Management, Strategy, and Goal Setting
  • Organizational Leadership
  • Program Development and Implementation
  • Transformative Leadership
  • Inspirational and Motivational Leadership
  • Leadership and Resource Development
  • Board and Community Relations and Engagement
  • Cultural Transformation and Leadership
  • Human Resource Affairs
  • Faculty and Staff Supervision and Management
  • Strategic Planning and Partnerships
  • Professional Development Facilitation
  • Public Speaking
  • Collaboration
Work History
Director of Diversity, Equity, and Inclusion, 07/2018 - Current
Realtor.Com Scottsdale, AZ,

Member of senior leadership team and responsible for steering strategic vision, planning, implementation, and communication of diversity, equity, and inclusion initiatives to fulfill stated objectives articulated within mission of organization. Acts as organization's DEI representative and speaker and effectively leads cross-functional team while successfully managing departmental budget.

  • Established network of contacts with local, national, and international constituencies including boards, committees, senior leadership teams, nonprofit organizations, and industry-leading organizations.
  • Executed new grant approved program that incorporates DEI and civic engagement as leadership behaviors and practices in public and private school communities.
  • Recruits, hires, and retains diverse employee group while improving quantifiable diversity metrics and qualitative inclusion and equity metrics across all social identifiers within a diverse community where 41% of faculty and staff identify as Black, Indigenous, and/or People of Color (BIPOC).
  • Partnered with National Association of Independent Schools (NAIS) in development of anti-racist professional development workshop.
  • Conceived, implemented, and executed community wide anti-racist programming, professional development plan, and new hire onboarding process.
  • Partnered with legal team to draft, implement and train on anti-discrimination and incidents of bias policy and procedure.
  • Works directly with faculty and staff to effectively provide job imbedded and tailored instructional coaching and professional development resulting in
  • Works closely with school leadership and governance board to strategically utilize current research, data acquisition and analysis to establish key performance indicators and goals for entire institution.
  • Successfully utilized current research and data to implement evidence based and data informed strategies currently shaping DEI work in independent schools resulting in improved climate assessment outcomes.
  • Inspires open, productive, and challenging conversations centered on diversity, equity, and inclusion resulting in restorative community racial healing.
  • Revamped instructional coaching, observation, evaluation, and feedback process to include instructional rubric with culturally responsive language and more transparent expectations regarding observable demonstration of anti-racist and culturally responsive job performance indicators.
  • Analytical, collaborative, and success-oriented
Director of Diversity and Equity Education, 05/2014 - 07/2018
Roland Park Country School City, STATE,

Member of senior leadership team and responsible for steering strategic vision, planning, implementation, and communication of diversity, equity, and inclusion initiatives to fulfill stated objectives articulated within mission of organization. Acted as organizations DEI representative and speaker while successfully managing a departmental budget.

  • Recipient of The Passano Family Interdisciplinary Chair for Communications and Sans Tache Faculty Prize.
  • Successfully lead school through high profile racial crisis resulting in improved community relations, programming, and policies related to incidents of racial bias and discrimination.
  • Worked diligently with school leadership and governance board to resolve unique and recurring complaints, promoting loyalty and enhancing community operations and trust.
  • Coached faculty and staff in successful DEI strategies and encouraged cross departmental engagement to improve teaching and learning outcomes.

Committee Leadership and Engagement

  • Accreditation Steering Committee
  • Teaching and Learning Committee
  • School Philosophy Committee
  • School Climate Committee
  • Admissions Committee
  • Equity and Justice Committee Chair
  • Parent Association Board Member
  • Visiting Team Hospitality Committee
Director of Evidence Based Services, 02/2005 - 05/2014
Good Shepherd Services City, STATE,

Member of executive management team leading non-profit institutions identification, recommendation, and implementation of evidence-based programs and practices, restorative justice program and practices, and/or positive behavioral interventions for education and residential departments servicing vulnerable populations of youth. Prior role included serving as institutions Director of Training and Professional Development for 4 years.

  • Respected leader in managing and improving cross company and departmental team efforts through effective and motivating mentoring strategies resulting in reduced incidents of organizational crisis over span of 9 years.
  • Reviewed processes and systems to identify and address obstacles and systemic barriers resulting in effective corrective action and implementation of evidence based practices with improved behavioral and clinical treatment outcomes.
  • Highly regarded for establishing healthy rapport and excellent working relationships with clients and colleagues.
  • Established key performance indicators, outcome measurements, and appropriate interventions to enhance company profile and increase referrals.
  • Inspirational leadership and supervision of over 40 Behavior Intervention Specialists and Residential Counselors resulting in reduced crisis.
  • Developed and implemented policy and training on suicide risk and prevention and trauma informed care.
  • Developed policy for annual and mandatory in-service training and crisis intervention guidelines resulting in greater transparency and accountability in employee performance.
  • Provided support to President and Executive Vice President
  • Increased behavior intervention specialist retention rates through enhanced personnel management, mentorship, and coaching.
  • Drafted grant proposal for successful implementation of $120,000 Children and Residential Experiences (CARE) program in partnership with Cornell University resulting in congruent and positive youth treatment and education outcomes.
Master of Science: Physical Education Teaching And Coaching, Expected in
West Virginia University - Morgantown, WV
Status -
  • Continuing education in Higher Education Administration and Leadership with 30 additional credit hours in a Masters degree program.
Bachelor of Science: Sport Management, Expected in
West Virginia University - Morgantown, WV
Status -
  • Awarded full athletic scholarship for Division I basketball
  • Minored in communication
  • Elected Captain of women's basketball team 2 consecutive years

Consultant Work & Conference Presentations


  • Diversity, Equity, and Inclusion (DEI) Consultant and presenter

Regis School, New York, NY


  • Keynote Speaker, Conference Presenter, and Professional Development Facilitator 28th Annual Child at Risk Conference & Comenius University Graduate School

Bratislava, Slovakia

  • DEI Consultant and Professional Development Facilitator

Springside Chestnut Hill Academy, Philadelphia, PA

  • DEI Professional Development Facilitator

Park School, Baltimore, MD

  • DEI Consultant

Harford Day School, Bel Air, MD

  • Diversity, Equity, and Inclusion (DEI) Consultant, Professional Development Facilitator, and Executive Debrief

Everyman Theater, Baltimore, MD


  • DEI Professional Development

Bryn Mawr School, Baltimore, MD

  • NAIS People of Color Conference Presenter

Indianapolis, IN

  • AIMs Diversity Conference Presenter

Severn, MD

  • Educational Consultant, DEI Faculty Development, and Senior Leadership Debrief

St. Pauls School, Baltimore, MD


  • DEI Consultant, Staff Development, Organizational Needs Assessment, Curriculum Development

JIJ Impact, Baltimore, MD

Claire Jefferson Foundation Project

  • Educational Consultant

High School Leadership Project

Bridges Program, Baltimore, MD


  • Educational Consultant

Baltimore Educational Scholarship Trust (B.E.S.T.)

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Resume Overview

School Attended

  • West Virginia University
  • West Virginia University

Job Titles Held:

  • Director of Diversity, Equity, and Inclusion
  • Director of Diversity and Equity Education
  • Director of Evidence Based Services


  • Master of Science
  • Bachelor of Science

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