Creative Communications Manager with excellent interpersonal and time management skills. Skilled project manager creates and manages successful brands. Offering global experience and deep understanding of other cultures. Enthusiastic marketing professional enhances sales of green products and services. Supports sales team needs and markets offerings directly to [Type] customers. Experienced in completing frequent travel to customer locations, conducting product demonstrations and negotiating contracts. Versatile [Job Title] bringing [Number] years� experience in the industry. Seek to devote excellent customer service, strategic planning and team leadership abilities to dynamic, growth-oriented position. Fluent in [Language] and [Language].
Skills
Budget Planning and Administration
Program Planning and Development
Attendee Relations
Event Billing
Administrative Recordkeeping
Data Analysis
Social Perceptiveness
Multitasking and Prioritization
Communications and Media
Social Media Marketing
Event Registration Management
Work History
02/2019 to Current
Director of Communications and Event CoordinatorBaltimore Country Club – Hampton, MD,
Coordinated schedules and timelines for all events.
Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
Recommended workflow and budget improvements, resulting in [Number]% savings per event.
Leveraged trends in customer industries and marketplaces to shape solutions and approaches.
Solicited feedback from clients to assess event success and uncover opportunities for improvement.
Led vendor negotiations to obtain cost-effective services and products.
Liaised with marketing and PR colleagues to promote special events in social calendars.
Coordinated weddings, reunions, and corporate meetings throughout banquet and conference spaces.
Organized, coordinated and deployed [Type] events while focusing on delivering superior customer service.
Performed event coordination for larger parties and gatherings.
Managed administrative logistics of events planning, event booking and event promotions.
Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
Managed event logistics and operations.
Streamlined event efficiencies by accurately coordinating and managing customer itineraries.
Educated customers on products and equipment, which provided information needed to make appropriate purchases.
Provided customer service training to fellow employees, which led to [Number] increase in satisfaction ratings from club members.
Surveyed members and guests on club amenities, services and [Type] program to determine level of satisfaction and recommendations for improvement.
Assisted [Job Title] with making purchases for club pro shop.
Marketed for events and tournaments to increase participation by [Number]%.
Initiated and planned summer camp program for children between ages of [Number] and [Number], which helped cultivate love for golf in younger generation.
Organized [Number] tournaments and [Type] events at club, which led to [Number]% increase in annual revenues.
Developed game plans and adjusted to meet various game situations.
Demonstrated respect, friendliness and willingness to help wherever needed.
01/2009 to 04/2012
Account ManagerWillscot Corporation – Manassas, VA,
Managed [Number] accounts by reviewing and mitigating discrepancies and collaborating with account holders.
Recommended brand products to customers, highlighted benefits and redirected objections to secure more than $[Amount] in sales.
Expanded sales by [Number]% by facilitating client satisfaction and renewing customer relations.
Identified key entry points to enhance market penetration and effectively analyzed data increase profitability.
Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs.
Exceeded sales goals and market competitions through effective negotiation of product and material pricing, freight and delivery rates and employee payment terms.
Oversaw new business development and customer servicing.
Achieved monthly quota and grew sales to $[Amount] within [Timeframe].
06/2002 to 01/2008
Territory Sales RepresentativeNike Golf – City, STATE,
Maintained relationships with established accounts and prospected new retailers by calling on customers and engaging prospects in person.
Attended advanced training sessions and conferences to increase product knowledge and productivity.
Achieved monthly sales goals by promoting product benefits and enrolling new clients.
Executed direct sales from manufacturers to customers to improve profitability within retail environment.
Proactively negotiated profitable contracts for product lines and performed cold-calling to senior leadership to expand territory sales.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Handled sales worth over $[Amount] for [Type] company, increasing revenue [Number]%.
Developed new business relationships and maintained existing through regular communications and effective account management.
Selected correct products based on customer needs, product specifications and applicable regulations.
Monitored service after sale and implemented quick and effective problem resolutions.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Generated [Number] clients and secured $[Amount] in sales.
Built and cultivated long-term quality relationships with over [Number] clients by addressing needs and providing superior customer service.
Managed $[Amount] book of business with [Type] customers.
Worked independently with minimal supervision.
Developed customer relationships and increased overall sales by [Number]%.
Education
Expected in 06/2002
Bachelor of Science: Business Management Merrimack College - North Andover, MA GPA:
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