Creative Communications Manager with excellent interpersonal and time management skills. Skilled project manager creates and manages successful brands. Offering global experience and deep understanding of other cultures. Enthusiastic marketing professional enhances sales of green products and services. Supports sales team needs and markets offerings directly to [Type] customers. Experienced in completing frequent travel to customer locations, conducting product demonstrations and negotiating contracts. Versatile [Job Title] bringing [Number] years� experience in the industry. Seek to devote excellent customer service, strategic planning and team leadership abilities to dynamic, growth-oriented position. Fluent in [Language] and [Language].
Skills
Budget Planning and Administration
Program Planning and Development
Attendee Relations
Event Billing
Administrative Recordkeeping
Data Analysis
Social Perceptiveness
Multitasking and Prioritization
Communications and Media
Social Media Marketing
Event Registration Management
Education
Merrimack CollegeNorth Andover, MAExpected in 06/2002 – –Bachelor of Science:Business Management - GPA:
Relevant Coursework Completed: Marketing
Work History
Baltimore Country Club - Director of Communications and Event Coordinator Hampton, MD, 02/2019 - Current
Coordinated schedules and timelines for all events.
Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
Recommended workflow and budget improvements, resulting in [Number]% savings per event.
Leveraged trends in customer industries and marketplaces to shape solutions and approaches.
Solicited feedback from clients to assess event success and uncover opportunities for improvement.
Led vendor negotiations to obtain cost-effective services and products.
Liaised with marketing and PR colleagues to promote special events in social calendars.
Coordinated weddings, reunions, and corporate meetings throughout banquet and conference spaces.
Organized, coordinated and deployed [Type] events while focusing on delivering superior customer service.
Performed event coordination for larger parties and gatherings.
Managed administrative logistics of events planning, event booking and event promotions.
Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
Managed event logistics and operations.
Streamlined event efficiencies by accurately coordinating and managing customer itineraries.
Bankwest - Assistant Golf Professional Mitchell, SD, 04/2012 - 02/2019
Educated customers on products and equipment, which provided information needed to make appropriate purchases.
Provided customer service training to fellow employees, which led to [Number] increase in satisfaction ratings from club members.
Surveyed members and guests on club amenities, services and [Type] program to determine level of satisfaction and recommendations for improvement.
Assisted [Job Title] with making purchases for club pro shop.
Marketed for events and tournaments to increase participation by [Number]%.
Initiated and planned summer camp program for children between ages of [Number] and [Number], which helped cultivate love for golf in younger generation.
Organized [Number] tournaments and [Type] events at club, which led to [Number]% increase in annual revenues.
Developed game plans and adjusted to meet various game situations.
Demonstrated respect, friendliness and willingness to help wherever needed.
Willscot Corporation - Account Manager Manassas, VA, 01/2009 - 04/2012
Managed [Number] accounts by reviewing and mitigating discrepancies and collaborating with account holders.
Recommended brand products to customers, highlighted benefits and redirected objections to secure more than $[Amount] in sales.
Expanded sales by [Number]% by facilitating client satisfaction and renewing customer relations.
Identified key entry points to enhance market penetration and effectively analyzed data increase profitability.
Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs.
Exceeded sales goals and market competitions through effective negotiation of product and material pricing, freight and delivery rates and employee payment terms.
Oversaw new business development and customer servicing.
Achieved monthly quota and grew sales to $[Amount] within [Timeframe].
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