director of case management resume example with 20+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Director of Case Management with 15 years of progressive experience in Specialty Court Programs. In-depth knowledge of drug courts, case management and mediation.
Work History
07/2016 to CurrentDirector of Case ManagementSelect Medical Corporation | Minneapolis, MN,
Administers specialty courts for Escambia and Okaloosa County which includes (2) Adult Drug Courts, (2) Mental Health Court and (2) Veterans' Court.
Part of a diverse team which includes the Judiciary, State Attorney, Public Defender, Department of Corrections, Treatment Providers, Case Managers, Veterans' Justice Outreach and community partners.
Assist and advise team on best practices as it relates to specialty courts and case management.
Responsible for staff supervision for all specialty courts.
Monitors operations of programs and services to ensure compliance with statutes, laws and established court policy and procedures.
Monitors contractual agreements for services supporting specialty court programs, such as outpatient, and residential services; troubleshoots related problems and ensures locating and providing ancillary services
Responsible for management oversight of Mediation and Civil Case Management Division for the First Judicial Circuit which includes preparing budgets, overseeing, reviewing and approving expenditures and monitoring program contracts, agreements and staff supervision.
Evaluates and monitors case management while developing and administering policy and procedures.
Provides a variety of administrative functions from providing statistical reports to being a liaison for the judiciary.
07/2007 to 06/2016Drug Court ManagerBaptist Healthcare System, Inc. | New Albany, IN,
Responsible for managing daily operations and support functions of the Escambia, Okaloosa and Santa-Rosa Specialty Court Programs which includes (2) Adult Drug Courts, (2) Parent Drug Courts (2) Mental Health Courts (2) Veterans' Courts and (1) Juvenile Drug Court.
Served as liaison for programs with the judiciary, constitutional officers, other criminal justice agencies, treatment providers and various community agencies.
Coordinated and managed court related state and federal grants and funding issues, including budget and program oversight; and prepares and submits required reports.
Established policy and procedures for specialty courts in accordance with state and federal guidelines; follows the ten key components; and implements and updates written court program manuals and handbooks.
Monitored contractual agreements for services supporting specialty court programs, such as outpatient, and residential services; troubleshoots related problems and ensures locating and providing ancillary services.
Responsible for staff supervision of all specialty courts.
Developed and maintained working relationships with specialty court team members which includes the Judiciary, State Attorney, Public Defender, Department of Corrections, Treatment Providers, Veterans' Justice Outreach and community organizations.
Assisted team members with operations of their programs.
Coordinated training initiatives and opportunities.
Participated in specialty court staffing and court; making recommendations to the team as needed.
Attended and/or conducts staff, committee, community board, agency and other professional meetings to exchange information.
Education
Expected in to to Bachelor of Science | Criminal JusticeUniversity of West Florida, Pensacola, FL, GPA:
Expected in to to Associate of Arts | GeneralPensacola Junior College, Pensacola, Florida, GPA:
Certifications
Certified Public Manager - Florida State University
Drug Court Coordinator Training - National Drug Court Institute
Drug Court Incentives and Sanctions Training - National Drug Court Institute
Operational Tune-up Training for Drug Court and Vet Court - National Drug Court Institute
Project Management for Courts - National Center for State Courts
Workforce Management - National Center for State Courts
Financial Management - US Department of Justice Office of Justice Programs
Affiliations
Circuit Opioid Initiative Champion with the Florida Courts Opioid Initiative
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