Dedicated Director adept at public and community relations, staff development and project management. Extensive experience recruiting, developing and managing clinical staff. Expert in planning and organizing activities consistent with facility goals and mission.
Operational responsibility for the Case Management Department, staff training, development and retention. Decreased 48 hr Observations from 13% to 8.7% in 6 months. Cultivated a collaborative team approach. Assisted with the implementation and redesign of consolidation.
Managed daily operations, increased productivity by 30%, decreased premium pay by 31% and supply costs by 19% from the previous year, created a standardized process for training new staff. Cultivated positive collaborative working relationships among staff, physicians, multidisciplinarydepartments and outside agencies.
Managed multiple clinical research drug and device trails, facilitated orientation process for new employees, interview committee member. Implemented the addition of research medication to the electronic medical record to promote patient safety. Developed the first acuity tool to equally distribute coordinator work load. Conducted budget negotiations with sponsors.
Developed and maintained a Joint Commission certified stroke program. Provided leadership, collaboration, and communication to ensure the use of evidenced based practice to support clinical changes.
Provided pre-operative, intra-operative, and post-operative nursing care.
Delivered critical care nursing for a level one teaching hospital, served on the best practice committee, shift leadership role.
Recovered patients from general and regional anesthesia, provided multiple pain therapy regimens in a teaching hospital, shift leadership.
Provided contract nursing for several critical care areas at multiple hospitals and surgery centers.
Provided open heart recovery nursing care, lead nurse.
Delivered critical nursing care for many critical care areas. Designated to mentor intensive care staff on "Gold Service Standards".
Preformed in a supervisory role and staff nurse in an open heart unit. Participated on the education committee, staff mentor.
Delivered critical care nursing and acted in a nursing resource role.
Provided home health care nursing, IV therapy, and hospice nursing care. Supervised ancillary staff. Implemented first PICC/Mid line service.
Physical Fitness and wellbeing
American Cancer Society
Healing the Children
Power Point-provided multiple classes to physicians, nurses, and Leadership
Computer programs-Cerner, MIDAS, SMS, Opus, Meditech, Curaspan, Outlook, Excel
Process Improvement-implemented patient satisfaction survey, created hand off system for Case Management staff, helped implement and create documentation system to track insurance authorizations and denials, wrote multiple policies and procedures, and launched first PICC line service in a rural community
Possess exceptional communication and interpersonal skills
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