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Director of Business Development Resume Example

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JB
DIRECTOR OF BUSINESS DEVELOPMENT
Professional Summary

Skilled Business Development director offering 11 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.

Skills
  • Marketing
  • Market Research
  • Social Media
  • Marketing Communications
  • Marketing Materials
  • Insurance Knowledge
  • Strategic Partnerships
  • Preparing Presentations
  • Marketing Strategy Development
  • Rapport building
  • Understanding of Medical Terminology
  • Medical Admissions Process Knowledge
  • Well-versedin insurance
  • Process Management
  • Computer literacy
  • Good bedside manner
  • Organization and Time management
  • Teamwork
  • Critical thinking
  • Interpersonal Communication
  • Computer skills
  • Clerical
  • Leadership
  • Collaboration
  • Supervision
  • Training & Development
  • Complaint resolution
Work History
04/2019 - CurrentDirector of Business Development | Trellis Chino - Chino, CA
  • Established, initiated and optimized business development strategies based on company targets and market data.
  • Leveraged industry trends and competitive analysis to improve customer relationship building.
  • Consistently exceeded quotas through penetration of new accounts and maintaining current accounts relationships
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Developed strategic initiatives to implement key changes and improvements in business development.
  • Enhanced marketing exposure through effective website content management and direct correspondence with potential clients.
  • Planned marketing initiatives and leveraged referral network to promote business development.
  • Investigated and addressed business development challenges to proactively mitigate problems.
  • Fostered and facilitated relationships with referral distribution channels to increase admissions.
  • Conducted cold- calls to prospect external lead sources.
  • Assisted in patient admission process based on federal and state laws.
  • Confirmed all insurance benefits met standards of admissions as dictated by policy.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
  • Completed up to 30+ referral requests each day.
  • Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Resolved problems, improved operations and provided exceptional service.
01/2018 - 03/2019Community Liaison Resource | Cambridge Hospice - Rancho Cucamonga, CA
  • Directed marketing projects at all stages, including conceptual planning, schedule management and final implementation.
  • Capitalized on industry and marketplace trends to strategize marketing solutions and enhance business operations.
  • Built and strengthened strategic relationships with vendors, advertising agencies and leading referral source partners.
  • Continually maintained and improved company's reputation and positive image in markets served.
  • Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.
  • Mentored local personnel on best practices and protocols to maximize productivity.
  • Planned and executed traditional marketing campaigns.
  • Coached employees in successful marketing methods.
  • Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
  • Built relationships with residents, families and community.
10/2009 - 01/2018Director of Marketing | Upland Rehabilitation & Care Center - Upland, CA
  • Managed branding campaigns and event marketing initiatives in print, video, web and social media.
  • Developed and strengthened business partnerships at all levels.
  • Created official company page on Facebook and Instagram social media platforms to facilitate interaction with customers.
  • Analyzed ratings and features of competitors to evaluate effectiveness of marketing strategies.
  • Developed strategies to incorporate PR and media to further enhance brand and build market share.
  • Increased market awareness and penetration through development of creative collateral.
  • Built and strengthened strategic relationships with vendors, advertising agencies and leading referral source partners.
  • Continually maintained and improved company's reputation and positive image in markets served.
  • Supervised all marketing and planning activities to exceed margin goals.
  • Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
  • Directed marketing projects at all stages, including conceptual planning, schedule management and final implementation.
  • Enhanced profitability to achieve marketing objectives and drive productivity and growth from concept to implementation.
Education
06/2004UEI College, San BernardinoMedical Billing And Insurance Coding
Chaffey College, Rancho Cucamonga, CAGeneral Studies
2001Sparrow Christian, RialtoHigh School Diploma
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Resume Overview

Companies Worked For:

  • Trellis Chino
  • Cambridge Hospice
  • Upland Rehabilitation & Care Center

School Attended

  • UEI College
  • Chaffey College
  • Sparrow Christian

Job Titles Held:

  • Director of Business Development
  • Community Liaison Resource
  • Director of Marketing

Degrees

  • Medical Billing And Insurance Coding
    General Studies
    High School Diploma

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