director hr resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
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Accomplished Human Resources professional with extensive generalist and professional team management experience. Proven FLSA and Wage & Hour expertise and strategic job reclassification in manufacturing, construction, logistics & distribution, and service industries. Developed functional HR departments; implemented integrated HRIS systems and pay programs (pay for performance, salary ranges and supplemental wages) and pay scales by job/role and demographic region. Strong strategic benefits professional, US and Canada; ERISA and ACA regulatory compliance expertise; Carrier relations, fully and self-insured environments. Proficient on Payplus, ADP payroll products, Ceridian payroll products, HR Alliance. Sought-out professional speaker in areas of HR best practices, regulatory compliance, risk management and workers compensation.


HR: Disciplinary Procedures * Advising Department Managers * Analyzing and Modifying Compensation * Coaching and Mentoring; Staff Development * Conflict Resolution * Cross-Functional Collaboration Engagement Strategies * Handbook Development and Restatement * Employee Referral Programs * Employee Relations * Forecasting Employment Needs Hiring Trends and Analysis * Leadership Training and Development * Performance Management Systems Regulatory Compliance Unemployment Claims

Benefits: Benefits Program Design and Administration * 5500 Filing and Plan Audits * Self-Insured and Fully Insured Programs * Core and Supplemental Benefits * COBRA

Risk and Safety: Accident Investigation * Fleet Management * Claims Review * Mediation * Zero Lost Time Incentive Programs * Safety Programs

Systems: ADP Workforce Now * Data and Trends Analysis * Human Resource Management Software HRMS * Ceridian Payroll Products * PayPlus * Lawson * HR Alliance * Ultimate Software

Director - HR, 05/2017 to 03/2023
HoneywellBellaire, TX,
  • Responsible for consolidating and restructuring into one companywide HR Department following merger and capital investment from a Private Equity firm. Areas developed include HR/Employee Relations, Payroll, Benefits and Health and Safety programs. Migrated all paper & pencil processes into electronic on existing HRIS.
  • Manage and develop team of 6-8 direct reports in areas of HR, Payroll, Benefits, worker’s Comp and Risk.
  • Regulatory compliance officer for employment matters, EEOC claim responses, IRS and DOL investigations. Developed and executed regulatory compliance training at all levels of organization.
  • Involved in due diligence and consolidation of HR Processes during acquisitions (2019), and Company selling to private equity (PE) firm (July 2022).
  • Responsible for ERISA compliance on all health and welfare plans, including 5500 for self-insured health plan, fully insured ancillary benefits and 401(k) retirement plan.
  • Developed and implemented Fleet Safety Program ensuring fleet insurance renewal in 2019, including semi-annual MVR review of over 300 company drivers, regular fleet inspections (270 vehicles), preventive training and driver classification program.
  • Implemented companywide GPS/Telematics program, Samsara; rolled out training program, random monitoring, incident investigation and executed disciplinary action supporting guidelines issued in the Fleet Safety Program.
  • Managed risk and safety, including workers comp, OSHA recordkeeping and reporting and accident/incident investigations.
Vice President, 04/2012 to 04/2017
Jones Lange Lasalle Inc.Beloit, WI,
  • Oversee, integrate and manage the daily functions/operations of the Human Resources, Payroll, Benefits, and Worker's Compensation departments (17 employees) under a Client Services function
  • Establish policy, manage and communicate industry best practices in HR, payroll and benefits, client communications on regulatory matters
  • Responsible for implementing recruiting, hiring and employee relations for internal staff
  • Regulatory compliance officer for client matters and internal staff, including EEOC claim responses, IRS and DOL investigations
  • Executed roll out - interpretation, computation and distribution - of Medical Loss Ratio rebates in 2012 and Affordable Care Act compliance for clients and Company.
  • Support Sales team during and after prospect visits to share professionalism and expertise in Company services.
Director - Human Resources, 02/2008 to 03/2012
Camp RecoveryAlexandria, LA,
  • Senior level advisor on HR, benefits strategy and pay practices to executives and all employees for a $275M annual revenue company with 750 employees, 200 locations in 32 states and Canada.
  • Responsible for merging separate HR, Payroll and Benefits platforms for three parent entities (GTS, Affinity Logistics and 3P Delivery) into a consolidated 3PD, Inc. HRIS and health group plans. Ensured compliance with all applicable federal, state and local laws.
  • Managed RFP and implementation process with new HRIS vendor, as well as the setup and roll out of the time and attendance system across all business locations/operations in US and Canada.
  • Developed comprehensive job descriptions and pay practices (pay ranges and policies) for roles within the Operations department, based on client-specific services contracts.
  • Successfully reclassified roles of Assistant Managers, Dispatchers and Routers into non-exempt positions per FLSA guidelines. Reduced liabilities from $1.2M to less than $250,000.
  • Developed a “budgeted overtime approach” for reclassified roles, based on high and low business volume, which allowed for accurate overtime budget planning for the fiscal year.
  • Managed RFP and implementation of a virtual performance management system, including core business competencies by department/functional areas.
  • Conducted ongoing needs assessment, developed training curriculum and conducted training sessions on HR topics directed at Non-HR and Operations Managers.
  • Served as plan administrator and fiduciary for health and welfare benefit plans; annual plan design changes and, 5500 preparation and filing and audits for all plans.
  • Canada operations: developed and implemented Employee Handbook, Employee Contracts and policies specific to Provincial laws (Alberta, British Columbia, Manitoba, Ontario and Quebec). Implemented supplemental benefit plans (medical, prescription and dental) for Canada operations.
Director - HR, 04/2003 to 03/2008
HoneywellCentral City, AZ,
  • Oversaw all aspects of HR for both corporate (100+ employees) and managed health and welfare plans for division (>7,500 employees), including union and non-union 401k plans. Supported Regional HR Directors rolling out best practices.
  • Integrated acquired companies and implemented APG processes, culture, policies, structure and practices. Merged individual retirement plans into the APG plan
  • Created and deployed a retirement plan communication campaign, “Road Trip to Retirement”, nominated for PSCA Signature Awards 2008.
  • Directed company-wide FLSA review and reclassification of over 500 employees.
  • EEOC/AAP Officer; implemented 23 AAPs with standardized job descriptions and job titles company-wide, including developing applicant tracking software guidelines and goals analysis for Affirmative Action Plans.
Payroll Implementation Consultant, 09/2002 to 04/2004
Workday, Inc.Minneapolis, MN,
  • Ensured successful implementation of payroll, human resources and tax filing accounts within 30-45 days of deployment of new web-based payroll product.
  • Developed and managed detailed payroll implementation project plan to ensure on-time delivery of the first payroll processing.
  • Served as primary contact throughout the implementation cycle.
  • Implemented time and attendance systems after payroll setup.
  • Worked with customers to design, test and validate payroll model prior to migrating to production environment.
HR Consultant, 10/1998 to 03/2006
Accenture Contractor JobsManchester, NH,
  • Created and implemented highly effective and individualized human resource, benefits and workers compensation solutions for clients.
  • Presidion Solutions, Inc., Atlanta, GA, 2004 – 2006
  • The CURA Group, Atlanta, GA, 2001 – 2002
  • Vincam Human Resources, acquired by ADP TotalSource, Atlanta, GA, 1998 – 2001
Education and Training
M.S: Industrial Organizational Psychology, Expected in 10/1998 to University Carlos Albizu - San Juan,
B.A: Social Sciences, Expected in 05/1988 to University of Puerto Rico - Rio Piedras Campus,
Professional Certifications

Senior Professional Human Resources – SPHR (Jan 2007)

SHRM- Senior Certified Professional – SHRM-SCP

Compensation Management Specialist – CMS (March 2011)
Group Benefits Associate – GBA (June 2011)

Certified Employee Benefits Specialist- CEBS (June 2011)

Certificate in Canadian Benefits and Pension Plans (August 2011)

CEBS Fellow (2013-2014)

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Resume Overview

School Attended

  • University Carlos Albizu
  • University of Puerto Rico

Job Titles Held:

  • Director - HR
  • Vice President
  • Director - Human Resources
  • Director - HR
  • Payroll Implementation Consultant
  • HR Consultant


  • M.S
  • B.A

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